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tts performance suite

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(6)4.2/5

tts performance suite is a Digital Adoption Platform (DAP) for enterprise organizations that helps employees use software, technologies, and business processes effectively through technology guidance, business guidance, knowledge access, and learning in the flow of work. Unlike overlay-based DAPs, tts performance suite does not require integrations with the applications and systems being supported. Organizations can provide technology guidance and performance support across complex, multi-application environments without building and maintaining a separate integration for every application. The platform enables organizations to create, manage, and provide access to application help, process documentation, learning content, and support materials. Employees can access relevant knowledge when they need it through contextual support, search, and AI assistance. This helps them understand software, processes, policies, and procedures and apply that knowledge effectively in their daily work. Key capabilities include: - Technology guidance across Windows and web-based applications and systems - Performance support without requiring application-specific integrations - Business guidance for processes, policies, procedures, and workflows - Creation and management of application help, documentation, and learning content - Knowledge management and learning in the flow of work - Centralized access to relevant enterprise knowledge sources - Analytics to identify usage patterns, knowledge needs, and points of friction - AI-powered capabilities, including generative AI support for content creation and guidance Use cases include software rollouts, employee onboarding, digital transformation initiatives, process changes, policy and procedure adoption, application support, and ongoing workforce enablement. By combining technology guidance, business guidance, and corporate learning, tts performance suite helps organizations improve software adoption, employee productivity, support efficiency, and the return on investment from technology investments. tts performance suite can be deployed as hosted cloud software or on premises. It does not require integrations with the applications and systems it supports. Optional interfaces and integrations can connect relevant enterprise knowledge sources and learning systems. More than 6 million people across hundreds of organizations use tts performance suite.

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