--- title: Forward Reviews meta\_title: 'Forward Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Forward works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 5 scale: '5' date\_modified: '2026-07-14' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Forward Reviews & Product Details Forward is a marketing intelligence platform built specifically for Shopify brands. Merchants can engage with their shoppers and drive revenue across multiple channels like email, SMS, and WhatsApp. Stores can use customer data to create granular segments and execute multi-channel campaigns. Stores can also build automated flows to send contextually relevant communication like welcome emails, abandoned carts, etc. * * * Seller [Tryforward](https://www.g2.com/sellers/tryforward) Discussions [Forward Community](https://www.g2.com/products/tryforward-forward/discuss) Overview by Karthik Vijayan (Channel Partnerships Consultant | SaaS Enthusiast | Digital Transformation | B2B Sales | Ex-Zoho | Ex-Kissflow ) Show More ## Top-Rated Alternatives [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Dotdigital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dotdigital") Dotdigital 4.4/5(1,235) ](https://www.g2.com/products/dotdigital/reviews) [ View All Alternatives ](https://www.g2.com/products/tryforward-forward/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Ramon Eduardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramon Eduardo P.") RP Ramon Eduardo P. Programador Enterprise (\> 1000 emp.) 5/14/2024 "Good app for the finalization of contracts." 5/5 What do you like best about Forward? The way it allows you the writing and the simplicity of the system. Review collected by and hosted on G2.com. What do you dislike about Forward? Sometimes it has very repetitive processes that make you confused. Review collected by and hosted on G2.com. What problems is Forward solving and how is that benefiting you? the rapid dispersion of contracts and their processing by mail. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 6/3/2023 "One of the best Email Marketing & SMS app for Shopify Stores" 4.5/5 What do you like best about Forward? Easy to integrate with Shopify store. Value addition to Shopify Store Cool Email Themes Excellent service to SMS customers Intitutive Design Easy to use UI/UX within app Review collected by and hosted on G2.com. What do you dislike about Forward? A mobile App is needed Less pricing plans for start-ups and set businesses Less free trial days Need full access during trial days Need multiple ways to pay recurring fee Review collected by and hosted on G2.com. What problems is Forward solving and how is that benefiting you? Target Marketing Target reselling Target upselling Order notification Important business updates Follow-up in case user has left buying process in between Cool design Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NT Nilam T. developer Small-Business (50 or fewer emp.) 6/6/2023 "Best app to grow your business" 4.5/5 What do you like best about Forward? Managing conversation with customers is very friendly Review collected by and hosted on G2.com. What do you dislike about Forward? Forward is used mainly for marketing that can be point Review collected by and hosted on G2.com. What problems is Forward solving and how is that benefiting you? Easy interaction with customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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