--- title: Forward Reviews meta_title: 'Forward Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Forward works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 5 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Forward Reviews **Vendor:** Tryforward **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 5 ## About Forward Forward is a marketing intelligence platform built specifically for Shopify brands. Merchants can engage with their shoppers and drive revenue across multiple channels like email, SMS, and WhatsApp. Stores can use customer data to create granular segments and execute multi-channel campaigns. Stores can also build automated flows to send contextually relevant communication like welcome emails, abandoned carts, etc. ## Forward Reviews ### 1. Useful tool for easy insights **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Forward?** I find Forward Networks to be an excellent tool for gaining valuable insights into our highly complex network! One of the best features of Forward Enterprise is its intuitive interface, which makes it easy to learn and use. Additionally, I'm impressed by the speed at which it can retrieve search results for a large network. The support engineers at Forward Networks have also been exceptional. They are highly responsive and efficient in implementing fixes. They are also receptive to suggestions and prioritize implementing features that benefit the entire customer base. **What do you dislike about Forward?** There are a couple of areas where it could improve. Firstly, creating a well-organized large topology can be challenging, so enhanced topology editing capabilities would be beneficial. Additionally, having more granular user control to filter out sensitive information, such as firewall policies or network device configurations, while still enabling path verification searches would be valuable. **What problems is Forward solving and how is that benefiting you?** Forward Networks effectively addresses the primary challenge of path and firewall policy verification. It has significantly improved our ability to quickly identify whether connectivity issues stem from firewall policies or invalid network paths, providing us with valuable time savings and enhancing our network troubleshooting process. ### 2. review for forward **Rating:** 4.0/5.0 stars **Reviewed by:** Kratika P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Forward?** Forward is a platform that stands out due to its commitment to revolutionizing healthcare. I admire Forward's focus on preventive care, advanced technology integration, and personalized experiences. Their innovative approach brings convenience, efficiency, and enhanced patient-doctor relationships, making healthcare more accessible and empowering for all. **What do you dislike about Forward?** Forward has disadvantages like. Some individuals may find the membership fees expensive, limiting access for those with financial constraints. Additionally, Forward's services may not be suitable for complex medical conditions or specialized treatments, as their model primarily focuses on primary care and preventive medicine. **What problems is Forward solving and how is that benefiting you?** Forward is addressing several problems in healthcare, benefiting patients in various ways. By prioritizing preventive care, they aim to detect health issues earlier and promote overall wellness. Their use of advanced technology streamlines processes and facilitates seamless communication between doctors and patients. This improves healthcare accessibility, convenience, and patient empowerment. - [View Forward pricing details and edition comparison](https://www.g2.com/products/tryforward-forward/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A31%3A32+-0500&secure%5Bsession_id%5D=a54a3192-297e-4774-a146-f537aca57e5d&secure%5Btoken%5D=7c0f593f8969846eccace004c249bf924e9690f297da8c5e7241fed928f0b051&format=llm_user) ## Forward Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Forward Alternatives - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,240 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews)