GH
Graham H.
Small-Business (50 or fewer emp.)
"Insightful and a learning experience to rememberi"
4.5/5
What do you like best about TruValidate?

This is an opportunity to further your knowledge and review authentication methods, in turn improving customer experience. Anyone who cares about their customers should be involved in this. Not only that, it provides you with the opportunity to share experiences and gain expert knowledge across the field. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

I personally don't think there's anything of note that's negative about iovation. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Excellent product with excellent customer service."
5/5
What do you like best about TruValidate?

I personally like the ease of use by having the ability to tailor the rules in real time to fit our needs and work with our internal fraud platform. I also am very pleased with the excellent support and customer service provided. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

The lack of internal support from our I.T. Team to support our additional iovations needs. Not iovations fault! Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

Thank you for the review! We’re so happy our product and the support from our customer success team allows you to prevent fraudulent chargebacks and bypass some manual review process. We hope to see you in the iovation Community, it’s a great place to pose a question, learn about trends and collaborate with fellow industry leaders. If you’re not already a Community member will you send me a email? I will set up your account.

Thank you again for the review!

- Liz Wackerle, community@iovation.com

Hermes V.
HV
Hermes V.
Risk Management VP
Financial Services
Enterprise (> 1000 emp.)
"Tool"
2/5
What do you like best about TruValidate?

Easy to use was able to stop large attacks Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing loved everything at the event good people Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Tool for Fighting Fraud"
4.5/5
What do you like best about TruValidate?

Easy to use interface that provides valuable information to detect fraud. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

There is nothing that I dislike because I use it on a limited basis. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Verified User in Banking
Mid-Market (51-1000 emp.)
"iovation - best investment we ever made "
5/5
What do you like best about TruValidate?

With the number of breaches occurring, this solution has helped our institution leverage our position against the bad guys. The evidence sharing is also a huge help because we can also leverage the information from other institutions before the fraudsters get to us. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Because they are so responsive to enhancement requests as we identify needs, I can't say I have any dislikes. Review collected by and hosted on G2.com.

LK
Lukas K.
fraud manager
Enterprise (> 1000 emp.)
"Key tool for online fraud prevention"
4.5/5
What do you like best about TruValidate?

Native environment and number of functions of the intelligence centerallows to set, maintain and act upon fraud incidents easily. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Limitations of the velocity rules with maximum period of 30 doešs not allow to monitor the whole portfolio history and to reveal all connections between clients. I also find complicated usage of the business rule editor where for the rulesets with a higher number of rules is quite difficuilt to navigate between them and perform a review after some time. Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

Thank you for the review, Lukas! We’re thrilled that our product provides you with a different approach to data analysis. Thank you for the recommendation regarding implementation, we want to make implementation as frictionless as possible for our customers. Later this quarter we will be rolling out a new Business Rules Editor. Your customer success manager will share all the benefits of the new editor that are specific to your company and will address your concerns.

Thank you again, Lukas!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fraud Threat Intelligence"
5/5
What do you like best about TruValidate?

Great too for connecting the dots for large, sophisticated fraud ring. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

I used Iovation at my previous job, which I could get this implemented at my new job... working on it. Review collected by and hosted on G2.com.

DS
Driscoll S.
Mid-Market (51-1000 emp.)
"Fighting fraud"
5/5
What do you like best about TruValidate?

Iovation allows us to track and link the fraud cases that would otherwise may slip under the radar. The ability to tailor rules to our needs is invaluable Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

we find the geolocation sometimes out of sync and its frustrating when we don't capture the information we need . Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fraud threat intelligence "
5/5
What do you like best about TruValidate?

Fraud investigations, connecting the dots, multiple layers of intelligence Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing, great product and great team. I’m particularly excited about the partnership with Transunion Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Fraud force summit"
5/5
What do you like best about TruValidate?

Amount of details and customization we get from Iovation Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

None that I can think of. Please come back to Chicago! Review collected by and hosted on G2.com.