1. [Home](https://www.g2.com/) 2. ... 3. [Other Hospitality Software](https://www.g2.com/categories/other-hospitality) 4. [TrustYou Discussions](https://www.g2.com/products/trustyou/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2e13c29f03c705e00e09f6e4ceacdce6/trustyou.png "Product Avatar Image") ](/products/trustyou/reviews) [ TrustYou ](/products/trustyou/reviews) (2)4.5/5 TrustYou is a leading provider of customer experience management and engagement solutions for travel, hospitality, and real estate management companies. TrustYou provides technology designed to optimize guest satisfaction, reduce overhead costs, and drive business growth. The Customer Experience Platform (CXP) allows hospitality and destination clients to collect, manage, analyze, and respond to guest feedback, improving services and boosting reputation. CXP's powerful analytics collects and analyzes reviews from 3rd party data sources, as well as 1st party surveys powered by TrustYou's industry-leading survey product. responseAI, allows companies to harness AI to generate tailored responses to all reviews. Our Customer Data Platform (CDP) integrates PMS guest data and CXP survey and review data, to enable personalized marketing and interactions via connections to multiple marketing destinations, such as Twilio, Hubspot, and Mailchimp, as well as to chatAI, enabling personalized AI-powered guest chat. ChatAI, an AI-powered assistant, supports various use cases such as the Booking Assistant, which streamlines hotel bookings, and the Guest Assistant, which provides support throughout a guest's stay. Together, these tools empower hotels to optimize operations, increase their revenue, all while helping make their customers happy. Show More * * * ### 50.0 Nps Score Already have TrustYou? ### All TrustYou Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is TrustYou used for? ](/discussions/what-is-trustyou-used-for) What is TrustYou used for? [ Other Hospitality Software ](https://www.g2.com/tags/other-hospitality-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+TrustYou+questions+and+get+answers+from+expert+users+in+our+TrustYou+Discussions+section.&title=TrustYou+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=TrustYou+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=TrustYou+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss%0aAsk+TrustYou+questions+and+get+answers+from+expert+users+in+our+TrustYou+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=TrustYou+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss%0aAsk+TrustYou+questions+and+get+answers+from+expert+users+in+our+TrustYou+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/trustyou/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/8067d38f40f9a6c2fdbf52df4003baa6/trustyou.svg "Product Avatar Image") ### Have you used TrustYou before? Answer a few questions to help the TrustYou community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftrustyou%2Fdiscuss%3Fsmall_ask%3Dtrustyou) No ## Top Contributors in TrustYou 1 ![Jon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon E.") JE Loading... ### [Jon E.](https://www.g2.com/users/c48cdc46-e378-451d-9ede-69ba6f7cae57 "Jon E.") CMO 1 pt