TrustYou is a leading provider of customer experience management and engagement solutions for travel, hospitality, and real estate management companies. TrustYou provides technology designed to optimize guest satisfaction, reduce overhead costs, and drive business growth. The Customer Experience Platform (CXP) allows hospitality and destination clients to collect, manage, analyze, and respond to guest feedback, improving services and boosting reputation. CXP's powerful analytics collects and analyzes reviews from 3rd party data sources, as well as 1st party surveys powered by TrustYou's industry-leading survey product. responseAI, allows companies to harness AI to generate tailored responses to all reviews. Our Customer Data Platform (CDP) integrates PMS guest data and CXP survey and review data, to enable personalized marketing and interactions via connections to multiple marketing destinations, such as Twilio, Hubspot, and Mailchimp, as well as to chatAI, enabling personalized AI-powered guest chat. ChatAI, an AI-powered assistant, supports various use cases such as the Booking Assistant, which streamlines hotel bookings, and the Guest Assistant, which provides support throughout a guest's stay. Together, these tools empower hotels to optimize operations, increase their revenue, all while helping make their customers happy.