--- title: TrustWorks Reviews meta_title: 'TrustWorks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TrustWorks works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6 scale: '5' date_modified: '2026-07-17' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # TrustWorks Reviews **Vendor:** TrustWorks **Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About TrustWorks TrustWorks is a 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗮𝗻𝗱 𝗔𝗜 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 that helps privacy professionals streamline operations while fostering a collaborative culture across the entire organization. Winner of the '𝗠𝗼𝘀𝘁 𝗜𝗺𝗽𝗮𝗰𝘁𝗳𝘂𝗹 𝗗𝗮𝘁𝗮 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗿𝗼𝗱𝘂𝗰𝘁' 𝗮𝘁 𝘁𝗵𝗲 𝗣𝗶𝗰𝗰𝗮𝘀𝗼 𝗔𝘄𝗮𝗿𝗱𝘀 and built on the belief that building trust is a team sport, TrustWorks enables seamless collaboration, making everyone part of the privacy program while empowering privacy professionals to work efficiently and independently. TrustWorks understands that a successful privacy program brings the entire business on board. With intuitive workflows, smart automations, tailored communications, and proactive support, our platform embeds privacy into your operations without creating additional workload. From data mapping to privacy impact assessments, TrustWorks simplifies and operationalizes privacy management, enabling you to build a robust program that scales with your business needs. Leading companies like Westinghouse, Vtex, Glovo, Luno, Fenergo, and Flywire trust TrustWorks to build their privacy programs. ## TrustWorks Pros & Cons **What users like:** - Users find TrustWorks incredibly **user-friendly** , streamlining privacy tasks and enhancing productivity effortlessly. (3 reviews) - Users value the **automation capabilities** of TrustWorks, significantly reducing workload while streamlining privacy workflows and approvals. (2 reviews) - Users commend TrustWorks for its **first-class customer support** , enhancing the overall experience and resolving issues effectively. (2 reviews) - Users highlight the **ease of implementation** with TrustWorks, appreciating its smooth transition and excellent support. (2 reviews) - Users value the **automated classification** features of TrustWorks for enhancing privacy workflows and simplifying approval processes. (1 reviews) - Users commend TrustWorks for its **excellent compliance support** , effectively addressing the needs of privacy professionals. (1 reviews) - Comprehensive Coverage (1 reviews) - Customization (1 reviews) - Ease of Learning (1 reviews) - Users value the **easy integrations** of TrustWorks, enhancing workflow efficiency with platforms like Okta and Google. (1 reviews) **What users dislike:** - Users report **slow performance** when handling multiple tasks, causing delays in the approval process. (1 reviews) ## TrustWorks Reviews ### 1. Modern and uncomplicated solution for managing privacy operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about TrustWorks?** Trustworks gives us exactly what we need as a growing fintech company: a modern tool for managing privacy operations with an uncomplicated interface and backed up by excellent hands on, knowledgable and friendly support. It is easy to set up and can be integrated easily with common systems like Okta and Google to identify and pull the details of your databases (the ones you know about and shadow systems), which serves as a solid foundation for your record of processing activies from this list of repositories. I particularly like how the data repositories can be linked to the RoPA, assessments and even data subject rights by fully customisable workflows. We also integrate the DSR module with our Jira service desk, ops slack channel and no-reply mailbox to manage data subject rights requests The team at Trustworks is also forward-thinking: their use of AI to populate the records of vendors and systems, flag potential risks and suggest risk descriptions and generate various bits and pieces of iinformation for the RoPA is very useful when trying to manage a RoPA at scale and allows me to focus my time and effort on what matters: making sure our priority business processes are recorded in detail and assessing risks posed to data subjects. **What do you dislike about TrustWorks?** The user interface could be improved and some controls and features aren't where you'd expect them to be or are not intuitive. But Trustworks is a young company and I know there are plans to do this in the pipeline to improve these things. **What problems is TrustWorks solving and how is that benefiting you?** Simpliifying privacy operations. Most tools are bloated and are just juiced up questionnaire tools with workflow functionality bolted on. Trustworks goes back to basics and is trying to solve real problems faced by privacy teams in fast-moving tech companies: code constantly changing, new vendors being added, everyone trying out the next big AI tool. Trustworks helps me stay on top of things. - [View TrustWorks pricing details and edition comparison](https://www.g2.com/products/trustworks/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A11%3A42+-0500&secure%5Bsession_id%5D=92cb786d-4d11-4ec3-9ec6-a4459cbb1d69&secure%5Btoken%5D=8250b9042297c70305387d1f7cae2983a887f4481369bc9a56546a8adc9a4522&format=llm_user) ## TrustWorks Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **AI/Machine Learning** - AI/Machine Learning **Decision Support** - Decision Support **Collaboration Tools** - Collaboration Tools **Access Controls/Permissions** - Access Controls/Permissions **Task Management** - Task Management **Real-Time Monitoring** - Real-Time Monitoring **Natural Language Processing** - Natural Language Processing **AI Policy Mapping** - AI Policy Mapping **AI Risk Management** - AI Risk Management **Ethical AI Monitoring** - Ethical AI Monitoring **Audit Trail** - Audit Trail **Integration into Third Party Applications** - Integration into Third Party Applications **Product Lifecycle Management** - Product Lifecycle Management **Proactive Recommendations** - Proactive Recommendations **Functionality** - Data Subject Access Requests - Identity Verification - Privacy Impact Assessments - Data Mapping - survey-based - Data Mapping - automated - Data Discovery - Data Classification - De-identification/pseudonymization - Breach notification - Consent management - Website tracking scanning - Data access governance - Alerts/Notifications - Policy Management - Vendor Risk Management - Audit Management - Customer Data Management - Internal Controls Management - Vulnerability Management - Risk Management - Metadata Management - Data Storage Management - Compliance Management - Sensitive Data Identification - Risk Assessment - Deletion Management **Functionality** - Centralized platform - Tracking - Templates - Workflow - Reporting and analytics **AI Compliance** - Regulatory Reporting - Automated Compliance - Audit Trails **Additional Functionality** - Reporting & Statistics - Single Sign On - Generative AI - Access Controls/Permissions - Automatic Backup - Authentication - Archiving & Retention - HIPAA Compliant - Data Mapping - Security Breach Monitoring - Data Masking - Data Lineage - Collaboration Tools - Data Recovery - Third-Party Integration - Privacy Options - AI Copilot - API - Data Security - Secure Data Storage - Data Subject Requests (DSR/DSAR) - PIA/DPIA - Encryption - GDPR Compliance **Functionality** - Identity Verification - Workflow - DSAR Portal - Reporting and logs **Risk Management & Monitoring** - AI Risk Management - Real-time Monitoring **AI Lifecycle Management** - Lifecycle Automation **Access Control and Security** - Pole-based Access Control (RBAC) **Collaboration and Communication ** - Model Sharing and Reuse **Agentic AI - AI Governance Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top TrustWorks Alternatives - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - 4.5/5.0 (556 reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - 4.4/5.0 (22,272 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,933 reviews)