TrustWILL Reviews (48)

Reviews

TrustWILL Reviews (48)

4.8
48 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer service of TrustWILL, highlighting how quickly they can set up and manage reviews. Many appreciate the platform's ability to streamline the review process, making it convenient for their businesses. However, some users note that the pricing can be a bit high for the features offered.

Pros & Cons

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DN
Daniele N.
Small-Business (50 or fewer emp.)
"Easy to Use, Improves Conversion Rate"
5/5
What do you like best about TrustWILL?

I use TrustWILL in my Shopify store to display customer reviews professionally and build trust with new visitors. I find the app easy to use, which is very important for me as a beginner. The review widgets and the easy management of customer reviews are particularly valuable to me. This allows me to improve the conversion rate. The operation is intuitive, as you can immediately see what needs to be done. So far, TrustWILL works very well for my store. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

the simplicity, easy to use Review collected by and hosted on G2.com.

RM
Rintu M.
Owner
Small-Business (50 or fewer emp.)
"Easy Review Imports, Smooth Performance, and Responsive Support"
4.5/5
What do you like best about TrustWILL?

I Import my platform reviews easily. cost effective, customer support are very activly work. Performance is very good. easy to load. Integration very simple. very smoothly loding is product page. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

AI Should be better. Interface should be better also. Review collected by and hosted on G2.com.

Alexandre S.
AS
Alexandre S.
Founder
Small-Business (50 or fewer emp.)
"Intuitive interface, easy integration, and very responsive customer support"
5/5
What do you like best about TrustWILL?

Very intuitive interface. The integration was done very easily. The price is very reasonable and the customer support is very responsive and always available to solve problems and help us. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

I love everything. Everything is good on TrustWILL Review collected by and hosted on G2.com.

Malisa T.
MT
Malisa T.
Founder and CEO
Small-Business (50 or fewer emp.)
"Easy Review Imports, Photo Uploads, and Automated Review Emails"
5/5
What do you like best about TrustWILL?

It is easy to upload past reviews I had with another widget to apply to my products. I really like how there is an option for customers to upload their photos (which I did not have in my last app widget I used). My most favorite feature is the automated email that gets sent to customers to review so I don't have to do it manually. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

I currently do not have dislikes at this time. Review collected by and hosted on G2.com.

Katinka D.
KD
Katinka D.
Founder & Owner
Small-Business (50 or fewer emp.)
"User-Friendly Setup That Boosts Shopify Customer Engagement and Revenue"
5/5
What do you like best about TrustWILL?

The setup is very user friendly for both ourselves as our customers. Our customers use the product a lot: it helps us a lot in customer engagement in our Shopify store.

We definitely receive more revenue since we use the app! Pricing is very good. Support/customerservice is very responsive. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

In the beginning it was difficult to navigate the app but this improved a lot. Review collected by and hosted on G2.com.

adel k.
AK
adel k.
gΓ©rant
Small-Business (50 or fewer emp.)
"Easy Installation, Increased Customer Trust"
5/5
What do you like best about TrustWILL?

I love the way TrustWILL allows for easy setup and customization of details. It's great to have a professional display that makes my online store reassuring and inspires confidence in customers. The initial installation was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

Does everything please me in TrustWILL? Everything works well. Review collected by and hosted on G2.com.

Jolyon M.
JM
Jolyon M.
Small-Business (50 or fewer emp.)
"Efficient Review Import with Stellar Support"
4/5
What do you like best about TrustWILL?

I really like how TrustWILL makes importing reviews into my Shopify store easy and how it has a clean layout. The support is amazing, super fast and helpful, especially since the initial setup was very easy with some assistance from their fast and effective support team. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

not much. maybe having a better interface for editing reviews Review collected by and hosted on G2.com.

Hubert .
H
Hubert .
CEO
Small-Business (50 or fewer emp.)
"My experience with TrustWILL"
4.5/5
What do you like best about TrustWILL?

Very good application for setting up a loyalty program on your site. Everything is clear, easy to handle, and the installation is done quickly without difficulty. The customer service is also very responsive, always available and attentive, with relevant answers. I recommend πŸ‘ Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

Honestly, not much to report. Everything is working well. Perhaps just the fact that the packages need to evolve with the growth of the activity, which sometimes requires adaptation, but that's quite logical. Review collected by and hosted on G2.com.

Nicola P.
NP
Nicola P.
Proprietario Operativo
Small-Business (50 or fewer emp.)
"Automate and Engage Effortlessly, so much stuff"
5/5
What do you like best about TrustWILL?

I like that TrustWILL is simple and above all automatic, which relieves us from a lot of work. It's as if it works for us. The user can independently redeem points that accumulate, and I can easily monitor performance without having to perform manual actions. The initial installation was very easy. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

The order factor per month could be improved, there are e-commerce businesses with less turnover. They could create an additional package, less costly for lower-tier customers. Review collected by and hosted on G2.com.

karim E.
KE
karim E.
"Exceptional Customer Service and Ease of Use"
5/5
What do you like best about TrustWILL?

I greatly appreciate the customer service of Trustoo.io, which is always responsive and available to help me. This gives me great satisfaction and ensures that issues, such as those concerning the display of reviews on my Shopify store, are resolved quickly and efficiently. In addition to this, the reviews on the store are a valuable feature for me, as they help me better understand my customers' perception of my store and know if I am on the right track. The initial installation of the software was easy, and the Trustoo.io team was very helpful in assisting me with the setup, which greatly facilitated the process. All these positive experiences lead me to highly recommend Trustoo.io, which I would surely rate a 10. Review collected by and hosted on G2.com.

What do you dislike about TrustWILL?

NOTHING Review collected by and hosted on G2.com.