--- title: Trustwave Services Reviews meta_title: 'Trustwave Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Trustwave Services works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7 scale: '5' date_modified: '2026-07-12' parent_category: name: Security and Privacy Services url: https://www.g2.com/categories/security-and-privacy-services --- # Trustwave Services Reviews **Vendor:** Singtel **Category:** [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services) **Average Rating:** 4.1/5.0 **Total Reviews:** 7 ## About Trustwave Services Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs. ## Trustwave Services Reviews ### 1. Trustwave ASV Scanner review **Rating:** 4.0/5.0 stars **Reviewed by:** Salman S. | Fullstack Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Trustwave Services?** Managed Security Service, Database Security and Penetration Testing Services. in Database Security, Securing a database server is has a lot of effort before using Trustwave and today with the help of trustwave i can manage all these things with ease **What do you dislike about Trustwave Services?** Email Security, works very well but trustwave needs to focus on improving it, make the integration process easy **What problems is Trustwave Services solving and how is that benefiting you?** The biggest benefit is trustwave is that it has Trustwave ASV scanner, this scanner helps in clearing the PCI audits vulnerabilities. and the validation of validation and accept is done within 48 hours ### 2. PCI scans work but the process can be painful **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsey M. | Marketing Director, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2020 **Describe the project or task Trustwave Services helped with:** As a company that accepts credit card payments, we are required to comply with PCI standards. Part of that is getting regular security scans from an ASV (approved scanning vendor). We have used Trustwave for years to provide this ongoing security scanning service. **What do you like best about Trustwave Services?** Our current card processor subsidizes the cost of the Trustwave security scans. We have used Trustwave for years and previously had to pay for the scanning service, but our current processor is now covering this cost. **What do you dislike about Trustwave Services?** Trustwave has a terrible portal built in flash, which is no longer supported by all major browsers because of security concerns. So the company checking our website for security issues communicates with us through an insecure portal that has very poor usability. ***The portal has finally been updated to a non-flash experience. The usability is still lacking quite a bit. Frequently I am unable to get to the scan results because the drop-down menus disappear. Also the scans are very inconsistent. An issue will get flagged on one scan that gets ignored on the next few scans. We also get a lot of false positives on our scans which we then have to waste time disputing with Trustwave. The support team is responsive and does get back to us quickly on disputes but the process is still very cumbersome. **What problems is Trustwave Services solving and how is that benefiting you?** We are required to get security scans and Trustwave provides approved scans. ### 3. When I think to use it, I love it! **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2018 **Describe the project or task Trustwave Services helped with:** Especially with our European client base we've used this a bit more with GDPR coming into fruition, but we also have DoD contractors with specific needs that we've used Trustwave to help us vet. **What do you like best about Trustwave Services?** Thorough - it's a great way to strike up additional conversations with our clients around results, but alos not a top level conversation. **What do you dislike about Trustwave Services?** It's not something we've widely adopted and it's something of an afterthought, which internally we still need to understand if it's a lack of training or need. **Recommendations to others considering Trustwave Services:** I'd say if this were an ongoing relationship with regular touch points and educational opportunities or value adds that made sense for us we'd probably love this, but it may simply be that it's not a top of mind / front line need for us on an ongoing basis that I can neither give you a super high recommendation or a low point of significance - just a solid, "yeah, I' have a fond outlook on them." ### 4. Full of posibilities in security **Rating:** 3.5/5.0 stars **Reviewed by:** Carlos Daniel C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2018 **Describe the project or task Trustwave Services helped with:** Securing work environments in a granular and transparent manner, without neglecting cooperation and efficiency. **What do you like best about Trustwave Services?** Very good response times, constant updates and efficient support in most cases **What do you dislike about Trustwave Services?** It is not the easiest solution to implement, but meets the expectations at the moment of truth **Recommendations to others considering Trustwave Services:** It is not cheap, but it is worth it when it comes to securing the assets of the company. - [View Trustwave Services pricing details and edition comparison](https://www.g2.com/products/trustwave-services/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+07%3A52%3A49+-0500&secure%5Bsession_id%5D=656ebf07-dae1-41df-89e3-7a6edd8a2a1e&secure%5Btoken%5D=40d4a1d831f7f035bcbf7c744e5a90ac74d04d37440394d3bf95ec15c4808a40&format=llm_user) ## Trustwave Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Trustwave Services Alternatives - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.9/5.0 (144 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews)