The idea of having a transparent review platform is great in theory. It’s useful when it works properly and lets real users share their experiences. Review collected by and hosted on G2.com.

I posted my review on September 30, and it was deleted without explanation. I even sent a screenshot confirming I’m a real user, but got no proper response - just an automatic message saying they’re busy. If screenshots are required, why not let users attach them right away? It feels like many genuine reviews never get published. Review collected by and hosted on G2.com.

They have a free plan that allows you to collect reviews manually Review collected by and hosted on G2.com.

You can't do practically anything with the free plan. They have one free widget which doesn't even list your review rating.

So.. we made a custom graphic. NOPE - against policy!

Ok.. so we'll just add a text link that says see our 5 star reviews. NOPE - against policy!

Ok... let's just upgrade our plan so we can display our 5 star reviews using their official widgets. Surely it must just be a few dollars per month right? NOPE - $339 / month or $299/month billed annually ($3,588!) is what you have to pay to display your reviews on your website. I'm sorry, but that is absolutely absurd pricing for just a basic feature.

Also, they start you at 3.5 stars. Even if you only have perfect 5 star reviews such as us (we have 12)... its still not enough to warrant a 5 star rating. We're still only at 4.4 stars right now. So customers coming to your trustpilot profile for a while will think there is something wrong with your business even though you have a perfect rating in reality. If you're going to use this system (add some sort of note that makes it clear how it works).

By the way, at $339/month, how many review invites do you get through their system? 200. That's it. That's $1.70 per review invite. No email platform charges even close to that amount. Absurd.

I would not have used Trustpilot if I knew these things from the start. Review collected by and hosted on G2.com.

Some extra tools other platforms don’t have Review collected by and hosted on G2.com.

SMALL BUSINESSES BEWARE. They start out your score with 7 3.5-star reviews. They don’t make this very apparent before you start requesting reviews. So even if you get a few 5-star reviews, and no negative review, they’ll still publish a terrible-looking score — until you have a huge number of 5-star reviews. Small businesses might take a long time to amass a lot of reviews. In the meantime, the artificially negatively skewed rating will hurt your online reputation. AVOID unless your business is big enough to VERY quickly get dozens 5-star reviews. Review collected by and hosted on G2.com.

Easy format to navigate, clear and aesthetic layout Review collected by and hosted on G2.com.

The flagging feature seems biased and too harsh against the company Review collected by and hosted on G2.com.

I have started using this Amazfit smart watch that I won through joining Strove within the Astron energy , very nice device captures all my activities and assisting me to track all my workouts. It really motivates me to be consistent with my fitness program. My best so far are meditation and walks. I am able to improve on my well ness program holisticly with all the assistance and support from strove wellness program. I love the podcast/ webinars , recipes and challenges that are in the Strove app. am so in love with the challenges. Love the rewards, I have won the watch and R1000 voucher of Biogen products. i feel the improvement on my health and emotional wellbeing. Review collected by and hosted on G2.com.

nothing so far am good, well done for the support on wellbeing Review collected by and hosted on G2.com.

I like that it’s simple and easy to use. I had no issues writing my review. Review collected by and hosted on G2.com.

The main page makes it look like your review can get lost in the crowd Review collected by and hosted on G2.com.

They make collecting reviews easy and are always there to help. Review collected by and hosted on G2.com.

I have found nothing to dislike. The platform is well thought out and staff is knowledgeable. Review collected by and hosted on G2.com.

There is nothing to like about this platform as it's a pure business killer to make money themself. Review collected by and hosted on G2.com.

Business killer with their useless algorithm and stupid policies that they follow for free profiles. You won't have any control on your negative feedback from unknown peoples who never intracted with your business before. When you flag it, they will come up with stupid algorithm concept and say they can remove the review. Also, they won't remove your business page aswell. Review collected by and hosted on G2.com.

I use Trustpilot for organic reviews. It allows reviews to be shared and provides good SEO for those searching for feedback on our company. I like that it features recognized brands and makes it easy to leave reviews. The initial setup was relatively easy. Review collected by and hosted on G2.com.

Pricing isn't as competitive as other providers Review collected by and hosted on G2.com.

Gives us great coverage on our organic brand search terms. Review collected by and hosted on G2.com.

No real control over bad reviews, especially from one-off disappointed custoemrs. Review collected by and hosted on G2.com.