--- title: Trustpilot Reviews meta\_title: 'Trustpilot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 262 reviews by the users' company size, role or industry to find out how Trustpilot works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 262 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Trustpilot Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Trustpilot's platform to be **easy to navigate** , facilitating quick access to vital reviews and information. [(10 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247329&qs=pros-and-cons#reviews) Users value Trustpilot for its **efficient reputation management tools** , streamlining feedback integration and enhancing decision-making. [(4 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559649&qs=pros-and-cons#reviews) Users praise Trustpilot for its **easy setup** , allowing swift initiation and effective management of feedback processes. [(3 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247367&qs=pros-and-cons#reviews) Users appreciate the **quick responses** on Trustpilot, valuing its ease of use for learning about products. [(3 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1560035&qs=pros-and-cons#reviews) Users value Trustpilot's **efficient review management tools** , streamlining feedback integration and automating time-consuming processes. [(3 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559556&qs=pros-and-cons#reviews) Users experience **poor customer support** with Trustpilot, facing unclear processes and inadequate assistance during disputes. [(10 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559722&qs=pros-and-cons#reviews) Users experience **stressful review moderation** with aggressive policies and vague communication, complicating interactions and business reputation. [(10 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559187&qs=pros-and-cons#reviews) Users feel that **review manipulation** on Trustpilot leads to lost reviews and an overly stressful moderation process. [(6 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559254&qs=pros-and-cons#reviews) Users find Trustpilot's pricing to be **excessively high** , especially for basic features and limited review invites. [(5 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559972&qs=pros-and-cons#reviews) Users face **billing issues** with Trustpilot due to unexpected price hikes and rigid contract renewals, causing financial strain. [(2 mentions)](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1979289&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Trustpilot ##### 1. Ease of Use Users find Trustpilot's platform to be **easy to navigate** , facilitating quick access to vital reviews and information. [ See 10 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247329&qs=pros-and-cons#reviews) See Related User Reviews ![Moses .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses .") M Moses . 3.5/5 "User-Friendly Platform with Room for Dispute Process Improvement" What do you like about Trustpilot? I find Trustpilot user-friendly and well-organized, which makes it easy to filter and read different opinions. This helps me make informed decisions w ![Jay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay H.") JH Jay H. Small-Business (50 or fewer emp.) 4.0/5 "Simple, Easy-to-Use Review Experience" What do you like about Trustpilot? I like that it’s simple and easy to use. I had no issues writing my review. ##### 2. Reputation Management Users value Trustpilot for its **efficient reputation management tools** , streamlining feedback integration and enhancing decision-making. [ See 4 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559649&qs=pros-and-cons#reviews) See Related User Reviews ![Alessandro O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro O.") AO Alessandro O. Mid-Market (51-1000 emp.) 4.5/5 "A powerful trust signal for brands when used properly" What do you like about Trustpilot? Strong credibility and visibility; customer reviews genuinely influence trust and conversion. ![Pavel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel M.") PM Pavel M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Feedback Collection with Moderation Challenges" What do you like about Trustpilot? I really appreciate Trustpilot's excellent tools for gathering and integrating feedback into our project workflows. The automation feature in Trustpil ##### 3. Easy Setup Users praise Trustpilot for its **easy setup** , allowing swift initiation and effective management of feedback processes. [ See 3 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247367&qs=pros-and-cons#reviews) See Related User Reviews ![Moses .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses .") M Moses . 3.5/5 "User-Friendly Platform with Room for Dispute Process Improvement" What do you like about Trustpilot? I find Trustpilot user-friendly and well-organized, which makes it easy to filter and read different opinions. This helps me make informed decisions w ![Pavel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel M.") PM Pavel M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Feedback Collection with Moderation Challenges" What do you like about Trustpilot? I really appreciate Trustpilot's excellent tools for gathering and integrating feedback into our project workflows. The automation feature in Trustpil ##### 4. Helpful Users appreciate the **quick responses** on Trustpilot, valuing its ease of use for learning about products. [ See 3 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1560035&qs=pros-and-cons#reviews) See Related User Reviews DL Dave L. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly Platform with Room for Customer Support Improvement" What do you like about Trustpilot? TrustPilot is an easy to use platform and one of the many "go to" sites that are on the web these days allowing viewers to read other's reviews of sof ![Thando N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thando N.") TN Thando N. Mid-Market (51-1000 emp.) 5.0/5 "Amazfit Bip 6 smartwatch from strove registration campaing" What do you like about Trustpilot? I have started using this Amazfit smart watch that I won through joining Strove within the Astron energy , very nice device captures all my activit ##### 5. Review Management Users value Trustpilot's **efficient review management tools** , streamlining feedback integration and automating time-consuming processes. [ See 3 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559556&qs=pros-and-cons#reviews) See Related User Reviews ![Pavel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel M.") PM Pavel M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Feedback Collection with Moderation Challenges" What do you like about Trustpilot? I really appreciate Trustpilot's excellent tools for gathering and integrating feedback into our project workflows. The automation feature in Trustpil ![Adil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil K.") AK Adil K. Mid-Market (51-1000 emp.) 4.5/5 "Inhancing trustable image of the business" What do you like about Trustpilot? It verify the correct reviews and flag unnecessary spam review ### 5 Cons or Disadvantages of Trustpilot ##### 1. Poor Customer Support Users experience **poor customer support** with Trustpilot, facing unclear processes and inadequate assistance during disputes. [ See 10 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559722&qs=pros-and-cons#reviews) See Related User Reviews ![Moses .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses .") M Moses . 3.5/5 "User-Friendly Platform with Room for Dispute Process Improvement" What do you dislike about Trustpilot? I don't like the dispute resolution process. It could use clearer timelines and a faster response window. DL Dave L. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly Platform with Room for Customer Support Improvement" What do you dislike about Trustpilot? The one time I had to deal with their customer support team, they weren't that helpful at first. It took something like 4 tries before we managed to g ##### 2. Review Issues Users experience **stressful review moderation** with aggressive policies and vague communication, complicating interactions and business reputation. [ See 10 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559187&qs=pros-and-cons#reviews) See Related User Reviews ![Jay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay H.") JH Jay H. Small-Business (50 or fewer emp.) 4.0/5 "Simple, Easy-to-Use Review Experience" What do you dislike about Trustpilot? The main page makes it look like your review can get lost in the crowd ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 1.0/5 "Small Businesses Beware: Skewed Ratings Can Hurt Your Reputation" What do you dislike about Trustpilot? SMALL BUSINESSES BEWARE. They start out your score with 7 3.5-star reviews. They don’t make this very apparent before you start requesting reviews. So ##### 3. Review Manipulation Users feel that **review manipulation** on Trustpilot leads to lost reviews and an overly stressful moderation process. [ See 6 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559254&qs=pros-and-cons#reviews) See Related User Reviews ![Jay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay H.") JH Jay H. Small-Business (50 or fewer emp.) 4.0/5 "Simple, Easy-to-Use Review Experience" What do you dislike about Trustpilot? The main page makes it look like your review can get lost in the crowd ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 1.0/5 "Small Businesses Beware: Skewed Ratings Can Hurt Your Reputation" What do you dislike about Trustpilot? SMALL BUSINESSES BEWARE. They start out your score with 7 3.5-star reviews. They don’t make this very apparent before you start requesting reviews. So ##### 4. Expensive Users find Trustpilot's pricing to be **excessively high** , especially for basic features and limited review invites. [ See 5 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559972&qs=pros-and-cons#reviews) See Related User Reviews ![Alessandro O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro O.") AO Alessandro O. Mid-Market (51-1000 emp.) 4.5/5 "A powerful trust signal for brands when used properly" What do you dislike about Trustpilot? Pricing can be steep, and moderation rules aren’t always intuitive from a brand perspective. ![Patrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick M.") PM Patrick M. Small-Business (50 or fewer emp.) 1.0/5 "Can't even link to your Trustpilot profile without paying $3588 per year. Absurd!" What do you dislike about Trustpilot? You can't do practically anything with the free plan. They have one free widget which doesn't even list your review rating. So.. we made a custom g ##### 5. Billing Issues Users face **billing issues** with Trustpilot due to unexpected price hikes and rigid contract renewals, causing financial strain. [ See 2 mentions ](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1979289&qs=pros-and-cons#reviews) See Related User Reviews ![Eric P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric P.") EP Eric P. Small-Business (50 or fewer emp.) 0.0/5 "Price is insanely high" What do you dislike about Trustpilot? We were paying TrustPilot $70/month, then our bill suddenly jumped to $380/month for the same service. When we contacted them about it (and escalated ![Erik O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erik O.") EO Erik O. Mid-Market (51-1000 emp.) 0.0/5 "Trustpilot’s Business Model Feels Like a Trap" What do you dislike about Trustpilot? Trustpilot’s aggressive renewal tactics and lack of transparency make them a risky partner for any business. They enforce automatic renewals at drasti ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") Reviews.io 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews) [ View All Alternatives ](https://www.g2.com/products/trustpilot/competitors/alternatives) ![Kari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari C.") KC Kari C. Content & Training Coordinator Small-Business (50 or fewer emp.) 4/21/2026 "Very inconsistent moderation in my experience" 1.5/5 What do you like best about Trustpilot? It’s easy to leave a review and most companies are already there, so you can quickly check opinions. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? My experience with moderation was quite confusing. One of my reviews was accepted, then a few days later I got a message asking for proof. I sent the proof, it was approved again, and then later I received another message saying it could be removed. After I asked for clarification, it was published again. It feels a bit unpredictable. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? It can still give a general idea about a company, but because of this experience I’m not sure how consistent the system is, so I don’t fully rely on it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mohamed S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed S.") MS Mohamed S. Head of market analysis Mid-Market (51-1000 emp.) 1/20/2026 "The Most Honest Review Site with Great Support" 4.5/5 What do you like best about Trustpilot? The most important thing about Trustpilot it's the most honest review website Review collected by and hosted on G2.com. What do you dislike about Trustpilot? Easy and very simple to use after login you can write the name of the company then read or add your experiences and great customer support Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? The "Shady Broker" Problem: In industries like Forex and Fintech, it’s easy for a company to look professional on their website but disappear when you try to withdraw funds. Trustpilot provides a public paper trail of real user experiences. Review Manipulation: Unlike a company’s own website (where they can delete negative comments), Trustpilot is an independent third party. They use AI and behavioral analysis to flag "fake" reviews, meaning businesses can't easily hide their flaws. Shortens the Sales Cycle: When you reach out to a new IB or an educational center, the first thing they do is "Google" you. A strong Trustpilot score acts as a pre-emptive voucher. It does the heavy lifting of building trust before you even have your first meeting. Validates Your "Pro" Claims: You can tell a client your spreads are 0.0 pips, but when they see 50 other traders on Trustpilot saying the same thing, it becomes a fact rather than a sales pitch. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 6/2/2026 "Expensive platform with no transparency" 0/5 What do you like best about Trustpilot? High SEO rankings for branded keyword searches Review collected by and hosted on G2.com. What do you dislike about Trustpilot? Insanely high pricing for commoditized features. Extremely poor moderation policies offering no transparency as to why they allow unverified reviews to show up publicly and any attempt to challenge what appears to be fake or unverified reviews are met with boiler plate response. Apparently they use AI, not humans to validate reviews and don't require ANY proof from customers submitting negative or positive reviews for a business. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? They create more problems than they solve Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Fanette S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fanette S.") FS Fanette S. Digital Content & Learning Specialist Small-Business (50 or fewer emp.) 3/7/2026 "Difficult to trust the review system" 1/5 What do you like best about Trustpilot? The platform is easy to use and many companies have pages there, so it’s simple to check feedback quickly. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? What makes me uncomfortable is the way moderation works. I’ve seen reviews disappear while very short positive comments remain visible. If you look at the page where people review Trustpilot itself, you can often see extremely short positive messages like “Great” or “Amazing” appearing regularly. For me this makes the system feel less transparent. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? It can still give a rough idea of public opinion about a company, but I personally don’t rely on it alone when trying to evaluate a product or service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Morino R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morino R.") MR Morino R. Owner Consulting Small-Business (50 or fewer emp.) 11/27/2025 "Frustrating Experience with Poor Support" 2/5 What do you like best about Trustpilot? I appreciate the overall look of the Trustpilot website, which provides a user-friendly and attractive interface. This aspect, along with the generally reliable reviews, offers a trustworthy foundation for assessing businesses. The legitimate reviews serve as a solid stepping stone towards making informed decisions about whether to engage with certain businesses, helping me gauge their reliability effectively. This feature is valuable as it combines aesthetics with practical use, thereby enhancing my decision-making process. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? I stopped working with Trustpilot because they suspended my account. Their customer support is absolutely horrible and atrocious. My account was suspended due to claims of unusual activity, despite there being no such activity. They provided no elaboration on what the problem was, nor is there an appeal process to contest the suspension. The lack of communication and support led me to discontinue using the service, and I would not recommend Trustpilot to others. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? I use Trustpilot to gain clarity on the reliability of businesses, helping me decide whether to engage with them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 5/21/2026 "Great for Tracking Performance and Customer Feedback, but Policies Can Be Restrictive" 3.5/5 What do you like best about Trustpilot? I can track performance over time and get quick responses. It helps me identify problems, listen to customers, and make changes and improvements to our product. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? The policies can be not very business-friendly at times, and this ends up impacting the business. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? It helps me listen to customer problems and address them, which in turn increases our customer satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Remy d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Remy d.") RD Remy d. Digital Marketing Manager Retail Enterprise (\> 1000 emp.) 3/4/2026 "Great for Collecting Reviews, But Google Visibility Can Feel Like a Push" 3.5/5 What do you like best about Trustpilot? Good tooling to collect customer reviews about your company and to get them distributed in Google in a good way Review collected by and hosted on G2.com. What do you dislike about Trustpilot? Their dominance in Google pushes you to use Trustpilot to make sure they don't only display bad reviews about your company online Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? Collecting reviews from customers and displaying them to the outside world in a structured and easy way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amedee A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amedee A.") AA Amedee A. Digital Learning & Process Support Small-Business (50 or fewer emp.) 3/25/2026 "Strange moderation, not very consistent" 1.5/5 What do you like best about Trustpilot? It’s easy to find companies and read reviews. The platform is simple and widely used. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? In my experience moderation feels inconsistent. Sometimes detailed reviews don’t get approved or stay without response, while very short comments are still visible. Because of this it’s hard to understand how reviews are evaluated. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? It can give a general idea about a company, but I personally don’t fully rely on it when trying to make a decision, as I’m not always confident in how objective the reviews are. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Moses .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses .") M Moses . 2/18/2026 "User-Friendly Platform with Room for Dispute Process Improvement" 3.5/5 What do you like best about Trustpilot? I find Trustpilot user-friendly and well-organized, which makes it easy to filter and read different opinions. This helps me make informed decisions with greater confidence and reduces the risk of choosing unreliable companies. The initial setup was simple and easy. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? I don't like the dispute resolution process. It could use clearer timelines and a faster response window. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? I use Trustpilot for researching companies, giving me an impression of reliability and service quality. It's user-friendly, organized, easy to filter, and helps me make informed decisions with greater confidence, reducing the risk of choosing unreliable companies. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 10/22/2025 "Terrible Platform with Dishonest Reviews That They Won't Remove" 0.5/5 What do you like best about Trustpilot? That people can post reviews. I've posted good and bad ones. Review collected by and hosted on G2.com. What do you dislike about Trustpilot? I had a company I did business with scam me and I reviewed them on TrustPilot. This company (talkwithlead.com) tried to get me to remove the review. They said they'd return all the money they stole from me. I told them no. They started a spam attack against me (tens of thousands of emails) and they spammed probably as many others saying I was contacting them and I wanted a good TrustPilot review. Of course I got a lot of negative reviews. They also tried to say I was doing something illegal. That's the only review I got TP to remove. The rest they left. I'm now trying to get the reviews removed 4 years later. No chance. Their site doesn't work when I try to reach them and they are very slow to respond to other messages. Terrible company with way too much power. Their SEO is excellent, so if you Google any company their review will come up. They should be shut down by the government. They are not a good judge of what makes a good company. Review collected by and hosted on G2.com. What problems is Trustpilot solving and how is that benefiting you? None that I can think of. I think they create problems. Review collected by and hosted on G2.com. 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