---
title: trustMinder Reviews
meta_title: 'trustMinder Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how trustMinder works for a business like yours.
date_modified: '2026-04-19'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# trustMinder Reviews
**Vendor:** trustMinder   
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About trustMinder
Using trustMinder you will be able to capture feedback across various channels in realtime. Capturing customer feedback is the first step in improving your overall customer experience. The second step is turning the captured data into insights. Using the latest AI including natural language processing (NLP) and Machine Learning (ML) every piece of customer feedback is analysed, measured and turned into insights. trustMinder is a simple and easy tool to create survey campaigns and has a full modern REST API for straightforward integration. Surveys links can be sent via Email, SMS, distributed on social media or via QR codes.






- [View trustMinder pricing details and edition comparison](https://www.g2.com/products/trustminder/reviews?open_modal_url=%2Fproducts%2Ftrustminder%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftrustminder%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+13%3A46%3A45+-0500&secure%5Bsession_id%5D=b40af649-cc42-4ac0-9ea2-fc67c4b13482&secure%5Btoken%5D=c0c0ac27b40754f47d0027d0fe987bd05d4f3232168cb85776721aea58b84836&format=llm_user)

## trustMinder Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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