Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Risk management powered by an engaging team"
4/5
What do you like best about TrustCloud®?

T-Ops gets constant improvement, and the team listens to customer feedback. It takes a lot of the misery out of compliance-related tasks. Meeting with the Kintent team is one of the highlights of my week. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

There aren't as many direct integrations as I would like. I would love to see their team grow to the point where they could take better advantage of all the systems in their ecosystem. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great product with agility"
4/5
What do you like best about TrustCloud®?

The Kintent team is always available to assist us with any questions we have. They also take our feature requests and put many of them into the product which is appreciated. The product is easy to use and they consistently work with the customer to improve it and meet the customer's needs. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Their "Respond" product hasn't been up to par regarding feature sets. The UI of TrustOps is a little confusing. TrustOps could use a new design and layout to make it easier to navigate. Review collected by and hosted on G2.com.

James D.
JD
James D.
CSO
Mid-Market (51-1000 emp.)
"Kintent made SOC2 virtually effortless."
5/5
What do you like best about TrustCloud®?

All the controls are in a single location with the ability to distribute ownership to the right person. This coupled with automatic scanning for compliance makes maintaining security a breeze. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Still a few items like risk management checklist that are maintained outside of the product. It would be super helpful to incorporate into Kintent. Review collected by and hosted on G2.com.

Response from Jennifer Irwin of TrustCloud®

Hi James, thank you so much for your feedback, your comment on how we make compliance effortless is music to our ears. Stay tuned as we have an exciting announcement coming soon in regards to your risk management checklist idea. We're so grateful to serve you as your compliance partner - have a great day!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very Helpful Tool To Get Audit Ready"
4.5/5
What do you like best about TrustCloud®?

Great documentation about compliance requirements

Pre-written policies we can tailor to our business

Well-organized system to help us get our evidence into the right places

Strong support team

Start-up friendly pricing and growth packages Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Ongoing polish to work out small usability kinks Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool to start and run your compliance program."
5/5
What do you like best about TrustCloud®?

TrustCloud gives me a simple queue of work to complete to maintain our compliance program. Once we were setup, maintaining our status was simple. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

We still have some manual steps where integrations don't yet exist. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Easy onboarding and great support"
4/5
What do you like best about TrustCloud®?

TrustCloud provides a guided experience for startups to become SOC2 compliant. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

While the design is intuitive to navigate the learning process of what is required for specific objectives regarding our company goals could be improved. Review collected by and hosted on G2.com.

Joe D.
JD
Joe D.
Risk Analyst
Mid-Market (51-1000 emp.)
"Customer Feedback"
4.5/5
What do you like best about TrustCloud®?

The professionals at Kintent are friendly and easy to work with. From their customer support to development team, they are always striving to exceed expectations. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Kintent has met and exceeded our business needs and expectations. There are no dislikes to note. Review collected by and hosted on G2.com.

Amanda Q.
AQ
Amanda Q.
Senior Manager Business Operations
Small-Business (50 or fewer emp.)
"Kintent has been perfect to building a full compliance program with a small team!"
5/5
What do you like best about TrustCloud®?

Through a combination of product and Kintent's CS and auditor teams we were able to ramp up a SOC2 Type 2 compliance program from the group up! Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

I wish more evidence collection was automated Review collected by and hosted on G2.com.

Response from Jennifer Irwin of TrustCloud®

Hi Amanda - so happy we were able to support you in achieving your SOC 2 Type 2 attestation! We love hearing that as it's just what we're here for. We'd like to hear more on your evidence collection needs and will our CS team reach out. Looking forward to speaking with you soon.

Dennis H.
DH
Dennis H.
Small-Business (50 or fewer emp.)
"Great platform and supportive team."
4/5
What do you like best about TrustCloud®?

Trust Cloud makes it easier to manage internal compliance centrally. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

A lot of gathering of manual documents and evidence. Review collected by and hosted on G2.com.