I like the automated tests for certain systems. Being able to connect a system and push a button to test has mostly been easy and understandable. I don't know how it compares to competitors as this is my first experience in compliance. Review collected by and hosted on G2.com.

I dislike the engineering and lack of knowledge by employees. It's hard to tell if something is a bug or if it's user error. Page loads are slow, there's way too many menus. Review collected by and hosted on G2.com.

They're a startup for startups. They understand where we are and where we're headed. They understand the barrier that Security Compliance creates for companies like ours. They've been very understanding about the financial barrier of SOC2 and have helped us to get started for a reasonable investment. Their customer success team is spot on. They're available, easy to connect with, and always have a short time to value.

The platform itself is easy to navigate. I can get many of our policies created and accepted with simplicity.

They have many essential integrations, and any they don't have can be brought up to CS to help with a workaround and eventual update.

I am able to see our progress and I can share my progress with possible clients. Review collected by and hosted on G2.com.

Kintent is still young and has many of the hallmarks of a newer software company. Although they are responsive, there are a few integrations that I wish they had. Sometimes there are integrations that only half work, grabbing data from part of an integration but not another, which creates some unnecessary manual work. Review collected by and hosted on G2.com.

Integrations with JIRA, Azure, & Github. The simplicity of understanding what you need to address. Review collected by and hosted on G2.com.

Honestly not much. I suppose if I had to pick something they could better remind me what I need to address next, what will have the largest impact on audit readiness, and anything to address more low-hanging fruit for data inputs within the preparation process. Review collected by and hosted on G2.com.

Navigating the areas of TrustOps is simple, with predictable navigation and a clean interface. Notifications are clear and concise, with exactly the levels of granularity our organization needs. Review collected by and hosted on G2.com.

I wish Policy and SOP documents contained tables of references that allowed us to easily see where one update or change would affect other, related documents, and navigate to them more easily. Review collected by and hosted on G2.com.

We've really found the team to be attentive and caring about our process. Very different from the "pay us first" mentality that we heard from folks at Vanta. It's the same product but totally free. Review collected by and hosted on G2.com.

FYI the hourly rate for the consulting services through TrustCloud isn't competitive with the agencies you introduce us to. Our contact quoted me $275/hour and the competitors came in around 100-125/hour. Review collected by and hosted on G2.com.

Kintent makes it very easy to prove compliance with potential and existing customers. Kintent's interface provides valuable information on your current compliance status and progress on future compliance goals. Review collected by and hosted on G2.com.

Kintent has lots of useful connections to vendors for automating compliance. However many types of evidence can not be directly automated and need you to exit the platform to get the evidence. I would like to not have to leave the platform as much. Review collected by and hosted on G2.com.

It makes very easy to track compliance controls, know your current state.

It reminds you in advance of maintenance tasks.

Pre-built policy templates for things we didn't have in place yet.

Integrations to different systems so that controls can be checked automatically instead of having to create evidence ourselves.

I like having a Kintent as the source of truth on our current compliance state. It's our Source of Trust. I can't even imagine how this was done with spreadsheets before.

Most importantly, their incredible support team and how they guided us through the journey of our first certification. Review collected by and hosted on G2.com.

Nothing. We were delighted with the initial service from zero to certification and still are very pleased during the maintenance phase. Review collected by and hosted on G2.com.

Easy to use interface that helps you understand the full scope of the certification process. Review collected by and hosted on G2.com.

The system is missing certain integrations, though I feel this will come over time to automate certain "proof" tasks. Review collected by and hosted on G2.com.

I like the platform's simplicity and the team's support. I made navigating the large process of getting compliant smooth, transparent and achievable in a time frame. Review collected by and hosted on G2.com.

When I started the process, the platform was still early. So, it lacked some integrations I was hoping to have from the get-go. Also, the documentation could be easier to find. Review collected by and hosted on G2.com.

Automated tests for systems through out-of-the-box integrations and mappings to compliance and security standards make it straightforward for startups and SMB to get their programs into Kintent. Review collected by and hosted on G2.com.

The platform is opinionated, but I do not actually dislike this. GRC platforms can start to look like spreadsheets with a DIY/configure everything/maintains everything approach to cater to every business. Kintent takes the view that security programs should be documented and detailed in a particular way which works very well.. provided you are willing to use the pattern. Review collected by and hosted on G2.com.