Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Compliance Organization + SOC 2 + Sales Pipeline"
5/5
What do you like best about TrustCloud®?

TrustShare is extremely valuable. We used to send a PDF talking about our policies. That pretty much always led to a call, then some back and forth.

Now we send our TrustShare link. Usually, that answers all questions and we typically don't hear back from the compliance team during the procurement process.

Pretty big unlock (saves about 2 weeks in the sales cycle). Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

TrustShare is pretty huge for us. It took a little while to understand how to use compliance software (where to start from someone that has never tried before), but I don't have any complaints on the platform. It's been great. Review collected by and hosted on G2.com.

Gabriel A.
GA
Gabriel A.
Small-Business (50 or fewer emp.)
"Ideal Platform for Organizing and Managing Compliance"
4.5/5
What do you like best about TrustCloud®?

Excellent Platform for driving the creation of documentation, the control of evidence, the assignment of responsibility and general compliance. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Initial load of evidence can take some time, a lot of back and forth between screens and a plenty of clicks. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great for startups"
4.5/5
What do you like best about TrustCloud®?

It's free for startups through one of their programs for SOC2 Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Some of the automations where kind of confusing. Also some of the required document templates where not there. Review collected by and hosted on G2.com.

Skip M.
SM
Skip M.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"A Compliance No-Brainer"
5/5
What do you like best about TrustCloud®?

TrustCloud provides a clearly defined process for working through the compliance process. Very user friendly and a quick onboarding process. The recommendations and clearly defined tasks to follow make it a 'no-brainer'. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

There were no significant downsides that we found. Review collected by and hosted on G2.com.

Erik S.
ES
Erik S.
Small-Business (50 or fewer emp.)
"Demystified, facilitated and contextualized, all for free"
5/5
What do you like best about TrustCloud®?

As with many startup teams, we don't have a ton of compliance expertise... so being able to see what the "full package" of SOC2 preparation looked like, and why, was absolutely key. Once we figured out how to navigate the interface (complex, but no more than it needed to be in my opinion), it was very straightforward... and when we did need help, their team was there to help on just about every level. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Still a little bit unclear what is absolutely essential for SOC2 preparedness versus nice to have. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Incredible Value"
5/5
What do you like best about TrustCloud®?

As a bootstrapped company. This is essential to getting your SOC 2 off the ground. Other platforms are very expensive and accomplish the same thing. I have used a competitor before and found it to be a waste of money. Trustcloud + a trusted Auditor will save you plenty of time and money! Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

It can be a bit cumbersome to use but the team was very receptive to feedback and is implementing some exciting changes! Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Great Product for Startups and a great tool that enables your business and its compliance to scale!"
4.5/5
What do you like best about TrustCloud®?

TrustCloud is the only vendor I could personally find that allows start ups to get a head start on compliance. Over and above this, TrustCloud also has automations that make the complaince exercise much simpler. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Not much to be honest. There product is great and the support is helpful too! Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
Technology Director
Small-Business (50 or fewer emp.)
"Free SOC2 Complaince readiness for Small Companies"
3.5/5
What do you like best about TrustCloud®?

It is tough to beat the price point for small startups. We've talked to many other groups, and their service is in the tens of thousands of dollars to get started. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

It is a very manual process. The do have tools to automate a lot of the process, but it is tedious preparing the parts that aren't automated. This mirrors other services in fairness to Trustcloud. Review collected by and hosted on G2.com.

Vahram D.
VD
Vahram D.
CTO
Small-Business (50 or fewer emp.)
"Great tool to start working on a certification"
4.5/5
What do you like best about TrustCloud®?

The tool is free. This is probably the greatest part as it leaves you free to work on obtaining a certification on your own pace, not being pushed to work because you've started using a paid service. Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

The UI is a bit complicated. Takes a while to figure out what is where and sometimes you just can't find an option that you think should be somewhere, but it's not. Review collected by and hosted on G2.com.

Neil D.
ND
Neil D.
Vice President, Engineering
Mid-Market (51-1000 emp.)
"Reach SOC2 compliance in a few weeks with a platform that is flexible and will scale with you"
5/5
What do you like best about TrustCloud®?

With Kintent you can take their prescribed InfoSec controls for your compliance needs and modify them to accurately reflect your implementation while still leveraging the automated testing and evidence gathering. Additionally, you can add your own controls and tie these to the correct criteria in the compliance frameworks that you use. The integrations are fantastic, as they can be configured to import evidence from your various systems for testing the controls. Finally, the notifications give timely reminders on your program and the dashboard gives you a quick status update on your program Review collected by and hosted on G2.com.

What do you dislike about TrustCloud®?

Kintent has many integrations, but I would like more. I would also love to be able to write my own automated tests. This feature is on the roadmap, but I am impatient. Review collected by and hosted on G2.com.