--- title: TrustArc Reviews meta\_title: 'TrustArc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 328 reviews by the users' company size, role or industry to find out how TrustArc works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 328 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### TrustArc Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find TrustArc's platform to be **very easy to use** , streamlining cookie consent management and GDPR compliance seamlessly. [(58 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129080&qs=pros-and-cons#reviews) Users commend TrustArc's **excellent customer support** , noting prompt and helpful responses from a supportive team. [(56 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129499&qs=pros-and-cons#reviews) Users value the **excellent communication** from TrustArc, appreciating the prompt and helpful support received. [(42 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1131353&qs=pros-and-cons#reviews) Users value TrustArc for its **comprehensive data privacy management** , enhancing compliance and streamlining workflows across various jurisdictions. [(40 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129948&qs=pros-and-cons#reviews) Users commend TrustArc for its **robust privacy compliance features** , streamlining workflows and ensuring adherence to diverse regulations. [(36 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130864&qs=pros-and-cons#reviews) Users express concerns about **poor customer support** , noting slow responses and limited product feedback consideration. [(16 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130707&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as the platform isn't very intuitive and requires time to master. [(15 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1131721&qs=pros-and-cons#reviews) Users find TrustArc's platform **complex and difficult to navigate** , impacting the overall user experience and training efforts. [(14 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130680&qs=pros-and-cons#reviews) Users find the **learning difficulty** of TrustArc frustrating, as the platform can be complex and unintuitive for beginners. [(14 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130899&qs=pros-and-cons#reviews) Users find the **difficult setup** process time-consuming, affecting their initial experience with TrustArc. [(13 mentions)](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1128956&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TrustArc ##### 1. Ease of Use Users find TrustArc's platform to be **very easy to use** , streamlining cookie consent management and GDPR compliance seamlessly. [ See 58 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129080&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Plug and play consent management solution with good support" What do you like about TrustArc? Easy to configure, works as expected, and responsive tech support. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A Well-Designed App with Great Potential" What do you like about TrustArc? It is user friendly. They Nymity AI is so useful, where we can learn alot of stuff. The real-time alerts and centralized dashboard are game-changers f ##### 2. Customer Support Users commend TrustArc's **excellent customer support** , noting prompt and helpful responses from a supportive team. [ See 56 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129499&qs=pros-and-cons#reviews) See Related User Reviews LG Lisa G. Enterprise (\> 1000 emp.) 5.0/5 "I have found the people at TrustArc to be immensely helpful." What do you like about TrustArc? TrustArc makes difficult topics understandable and burdensome tasks manageable. Privacy is an ever-evolving landscape and TrustArc's experts have help ![Kevin M. A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin M. A.") KA Kevin M. A. Mid-Market (51-1000 emp.) 5.0/5 "Trust partner" What do you like about TrustArc? The full suite of products particularly the certification suite. Plus the outstanding customer service. ##### 3. Helpful Users value the **excellent communication** from TrustArc, appreciating the prompt and helpful support received. [ See 42 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1131353&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A Well-Designed App with Great Potential" What do you like about TrustArc? It is user friendly. They Nymity AI is so useful, where we can learn alot of stuff. The real-time alerts and centralized dashboard are game-changers f LG Lisa G. Enterprise (\> 1000 emp.) 5.0/5 "I have found the people at TrustArc to be immensely helpful." What do you like about TrustArc? TrustArc makes difficult topics understandable and burdensome tasks manageable. Privacy is an ever-evolving landscape and TrustArc's experts have help ##### 4. Data Privacy Users value TrustArc for its **comprehensive data privacy management** , enhancing compliance and streamlining workflows across various jurisdictions. [ See 40 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1129948&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.") KD Kevin D. Enterprise (\> 1000 emp.) 4.0/5 "Privacy" What do you like about TrustArc? What I like best about TrustArc is its comprehensive and scalable approach to privacy management. The platform doesn’t just provide compliance checkli ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Reliable Privacy Compliance with TrustArc" What do you like about TrustArc? As a customer using TrustArc as our Consent Management Platform (CMP), we've found it to be a reliable and comprehensive solution for managing privacy ##### 5. Compliance Users commend TrustArc for its **robust privacy compliance features** , streamlining workflows and ensuring adherence to diverse regulations. [ See 36 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130864&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.") KD Kevin D. Enterprise (\> 1000 emp.) 4.0/5 "Privacy" What do you like about TrustArc? What I like best about TrustArc is its comprehensive and scalable approach to privacy management. The platform doesn’t just provide compliance checkli ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Reliable Privacy Compliance with TrustArc" What do you like about TrustArc? As a customer using TrustArc as our Consent Management Platform (CMP), we've found it to be a reliable and comprehensive solution for managing privacy ### 5 Cons or Disadvantages of TrustArc ##### 1. Poor Customer Support Users express concerns about **poor customer support** , noting slow responses and limited product feedback consideration. [ See 16 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130707&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A Well-Designed App with Great Potential" What do you dislike about TrustArc? The Data Mapping process needs to improved since, sometimes it feels like doing double job. Integration process needs to be improved. ![Jitesh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitesh T.") JT Jitesh T. Enterprise (\> 1000 emp.) 5.0/5 "Effective GDPR Compliance with Superb Support" What do you dislike about TrustArc? TrustArc OneCCM tool is not completely a self-service tool. In my experience, there are multiple other tools working in tandem with OneCCM to support ##### 2. Learning Curve Users find the **learning curve steep** , as the platform isn't very intuitive and requires time to master. [ See 15 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1131721&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Trustworthy Privacy Management Solution" What do you dislike about TrustArc? However, getting familiar with the platform can take a bit of time. Some areas especially when setting up or customizing workflows aren’t as intuitive JB Jyoti B. Mid-Market (51-1000 emp.) 4.5/5 "Simplifies Privacy Compliance Across Frameworks" What do you dislike about TrustArc? The platform can feel slightly complex at first, and some modules take time to get familiar with. Occasional performance lags and limited customizatio ##### 3. Complexity Users find TrustArc's platform **complex and difficult to navigate** , impacting the overall user experience and training efforts. [ See 14 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130680&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.") KD Kevin D. Enterprise (\> 1000 emp.) 4.0/5 "Privacy" What do you dislike about TrustArc? While TrustArc is a strong platform overall, one area I think could be improved is the user experience. Some modules can feel a bit complex or require ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Trustworthy Privacy Management Solution" What do you dislike about TrustArc? However, getting familiar with the platform can take a bit of time. Some areas especially when setting up or customizing workflows aren’t as intuitive ##### 4. Learning Difficulty Users find the **learning difficulty** of TrustArc frustrating, as the platform can be complex and unintuitive for beginners. [ See 14 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1130899&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive and Trustworthy Privacy Management Solution" What do you dislike about TrustArc? However, getting familiar with the platform can take a bit of time. Some areas especially when setting up or customizing workflows aren’t as intuitive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Privacy Management Platform with Robust Compliance Features" What do you dislike about TrustArc? While the platform is feature-rich, the interface can feel slightly complex for new users due to the variety of modules and configurations. Some integ ##### 5. Difficult Setup Users find the **difficult setup** process time-consuming, affecting their initial experience with TrustArc. [ See 13 mentions ](https://www.g2.com/products/trustarc/reviews?filters%5Bsentiment_snippet%5D=1128956&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.0/5 "Limited efficiency due to complicated use" What do you dislike about TrustArc? It is very difficult to manually enter all the assets, it would be nice if there was some sort of 'connect with' feature so you don't have to do it th ![Laura L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura L.") LL Laura L. Mid-Market (51-1000 emp.) 4.5/5 "Great Support, Streamlined Privacy Management" What do you dislike about TrustArc? The price can be prohibitive for smaller organizations. ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 10/13/2025 "Director, Media Technology" 5/5 What do you like best about TrustArc? TrustArc consistently provides excellent communication, offering prompt and helpful responses whenever I reach out. Review collected by and hosted on G2.com. What do you dislike about TrustArc? One drawback is the turnaround time required when adjusting the tag. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? TrustArc services gives our users the option to opt out of receiving ads Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-11800267/official_response/edit) Thank you for the review! Validated ReviewerIncentivizedSource: Seller invite BP Bryan P. Senior Manager - Ethics, Compliance and Data Privacy Enterprise (\> 1000 emp.) 2/24/2025 "I had a smooth and easy experience working with TrustArc." 4.5/5 What do you like best about TrustArc? I appreciated the help and guidance provided by the representative to provide further insight and assistance when needed through the process. Review collected by and hosted on G2.com. What do you dislike about TrustArc? Some of the questions were not clear enough regarding the full scope of what was required so I had to rely on the help of a representative to fully respond to those questions. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? They are helping ensure we are properly managing data privacy through our processes and documentation as it relates to our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 7/17/2025 "TrustArc is the way to go!" 5/5 What do you like best about TrustArc? The overall service and the people are amazing. We have had a great experience and partnership so far. Review collected by and hosted on G2.com. What do you dislike about TrustArc? There is nothing to dislike about TrustArc. Silly question. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? Data privacy, cookie consent, auto blocking, privacy and cookie review, preference centers on our websites. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-11405913/official_response/edit) Thanks a ton for the review! We're so excited to be on this privacy journey with you every step of the way. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/19/2024 "Long time customer, finding something new and valuable" 5/5 What do you like best about TrustArc? TrustArc's strength for me has always been the supreme quality of their research tools. While it may be tempting to go with other organizations that have less expensive research solutions, you lose out on a wealth of resources and quality in the process. The templates and depth of legal analysis just can't be found at competitors (and I've tried them). On top of that, the customer support is hands on and top notch. They want you to succeed! Review collected by and hosted on G2.com. What do you dislike about TrustArc? The two big issues I have had over time have been the complexity of the tools to use and the cost. That said, TrustArc has been making great strides in improving in both of these areas over the last few years. We recently opted to launch a new product and the implementation has been so much easier than I recall implementation being for a similar tool a number of years ago that I ended up discontinuing. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? TrustArc, through it's Privacy Central platform, is helping us to identify gaps in our privacy and AI governance programs where we can better document policies, procedures, and notifications to align with requirements around the world. It's helping us to build our AI Governance program, and helping us to greatly mature our privacy program. In both cases, our end-users are benefitting from more clarity in notices, our staff are and will be receiving better documented guidance, and the business will therefore more consistently apply requirements. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-10533339/official_response/edit) Thank you for sharing your honest feedback and for recognizing the progress we’ve made! We understand that ease of use and cost are critical factors, and it means a lot to hear that our recent improvements are making a real difference. If you have any other topics that you'd like to discuss, don't hesitate to reach out to me: annie@trustarc.com. Thanks again! 5/20/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/30/2024 "Privacy Consultant using TrustArc" 3/5 What do you like best about TrustArc? Overall, I find TrustArc useful. I really enjoy how easy it is to track action items issued to us, so we can identify any privacy actions that must be taken and when they must be taken. This makes for a clear review with necessary stakeholders. Review collected by and hosted on G2.com. What do you dislike about TrustArc? I do find myself getting inundated often with emails from TrustArc, such as when I upload a comment. I do not know how much value a user may get when by receiving an email indicating they uploaded a comment in TrustArc. I also wonder whether the amount of emails sent can be reduced for each assessment. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? Before TrustArc, I found it difficult to document how we resolved certain action items for assessments, and what questions we received. TrustArc centralizes all this information into one platform, which is quite useful. The biggest obstacle TrustArc has solved remains the documentaion of how action items were closed Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-9938317/official_response/edit) Thank you for the review! Notifications can be customized in Assessment Manager by going to Admin \> Email Notifications. On the Email Notifications Settings page, users can enable or disable specific types of comment email notifications to best suite their needs. Hope that's helpful and if you need any other assistance, please reach out to me directly (annie@trustarc.com). Thanks again! 11/7/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") EM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 8/5/2025 "Easy transition from another vendor to TrustArc." 5/5 What do you like best about TrustArc? I like how easy it was to transition a core workflow within my organization to TrustArc. Sales and support teams were hand-holding me through the entire process. In sum, we deployed the service with no risk to business continuity. Review collected by and hosted on G2.com. What do you dislike about TrustArc? There is nothing to dislike with using TrustArc OBA product. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? Cost saving initiative. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-11493609/official_response/edit) Thanks for your review! Our goal is to make migrations as smooth as possible so I'm thrilled to hear that's been your experience. When you win, we win! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/30/2024 "Helpful team; could use more features" 3.5/5 What do you like best about TrustArc? Some folks on the team we worked with were great; very responsive. (Unfortunately that wasn't the case across the board). Review collected by and hosted on G2.com. What do you dislike about TrustArc? "Dislike" is probably too strong, but two areas of improvement would be 1) more consistency for how quickly our team would answer questions (our primary account rep was great); sometimes we waited days and had to follow up before we got responses. Even if folks didn't have answers right away, it would be good to know they are working on it. 2) More helpful features in navigating US state laws would be great. I was hoping for an easy-to-digest page on each state law with language suggestions for our privacy notice but nothing really helpful on that front. The reference library did not include language suggestions to meet our basic compliance needs. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? Our DPF audit and certification was completed through TrustArc which was very helpful to our cross border transfer needs. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-10431299/official_response/edit) Thank you for the review! I hate to hear that the response time is lacking consistency. If you can reach out to me directly (annie@trustarc.com), I'll make sure that's something our team makes an adjustment on quickly. In regards to navigating US state laws: our US Consumer Privacy Simplified page breaks down all the US consumer privacy laws in one centralized place. Towards the end of the page we provide a Toolkit which includes a matrix comparing the privacy notice disclosure requirements across all the laws. We also have a new Operational Template that we released at the end of September that includes sample US state privacy notice language. Hope that's helpful and if you need any additional guidance there, don't hesitate to reach out. We're here to help! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aloke B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloke B.") AB Aloke B. Marketing Director Mid-Market (51-1000 emp.) 11/6/2024 "Effortless Compliance with TrustArc’s Robust Tools and Support" 5/5 What do you like best about TrustArc? TrustArc’s intuitive cookie consent manager and comprehensive compliance tools make it easy to manage privacy requirements effectively, with responsive support ensuring a smooth experience. Review collected by and hosted on G2.com. What do you dislike about TrustArc? setup process requires extra guidance and this is something I would point out. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? TrustArc is solving key challenges around privacy compliance and data protection, specifically by simplifying consent management and streamlining compliance with global regulations like GDPR and CCPA. By using TrustArc’s cookie consent manager and other privacy tools, we can confidently meet compliance requirements, safeguard user data, and maintain trust with our audience—all of which saves time and reduces risk for our organization. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-10467016/official_response/edit) Thank you for reviewing TrustArc, Aloke! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 1/31/2025 "Trustable partner for compliance needs" 5/5 What do you like best about TrustArc? We got our privacy policy updated to the industry standard and in compliance with privacy regulations. TrustArc Counsel helped us expedite the process and made sure that we achieved our goals. Review collected by and hosted on G2.com. What do you dislike about TrustArc? Subscription plans and the expectation alignmients with the relevant stakeholders didn't go well. But at the end, with the amazing customer support we reveived, things eventually turned out well Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? TrustArc provided us guidance on improving our privacy policy. It eventually help us prove our promise to the users that we handle all the private data as per applicable rules and regulations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marissa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marissa T.") MT Marissa T. Senior Program Manager Enterprise (\> 1000 emp.) 11/11/2024 "Overall Good System" 4/5 What do you like best about TrustArc? I enjoy how easy it is to start a new assessment inside Trustarc, and how easy it is to provide the information required. Generally the userability of the application is quite simple. Review collected by and hosted on G2.com. What do you dislike about TrustArc? I think the comments section and sending messages inside trustarc could be easier. Even when an assessment is closed, the comments appear as if they were new. Review collected by and hosted on G2.com. What problems is TrustArc solving and how is that benefiting you? Trustarc provies a single location for any employee to enter a privacy inquiry and get feedback from the privacy team. We are a big company, so having one central source is extremely helpful. Review collected by and hosted on G2.com. Show More Response from Annie Greenley-Giudici of TrustArc [Editedit](https://www.g2.com/survey_responses/trustarc-review-10488899/official_response/edit) Thank you for the review, Marissa! In regards to the comment section/sending messages, notifications can be customized in Assessment Manager by going to Admin \> Email Notifications. On the Email Notifications Settings page, users can enable or disable specific types of comment email notifications. Hope that's helpful and if you need any other assistance, please reach out to me directly (annie@trustarc.com) and I'll get you connected with some folks who can help. Thanks again! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Osano](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osano") Osano 4.5/5(173) ](https://www.g2.com/products/osano/reviews) [ ![Securiti](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Securiti") Securiti 4.6/5(111) ](https://www.g2.com/products/securiti/reviews) [ ![OneTrust Privacy Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneTrust Privacy Automation") OneTrust Privacy Automation 4.3/5(154) ](https://www.g2.com/products/onetrust-privacy-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/trustarc/competitors/alternatives) ##### Categories on G2 [Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia)[Consent Management Platform (CMP)](https://www.g2.com/categories/consent-management-platform-cmp)[Cookie Tracking](https://www.g2.com/categories/cookie-tracking) [Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia)[Consent Management Platform (CMP)](https://www.g2.com/categories/consent-management-platform-cmp)[Cookie Tracking](https://www.g2.com/categories/cookie-tracking)[Data Subject Access Request (DSAR)](https://www.g2.com/categories/data-subject-access-request-dsar)[Data Privacy Management](https://www.g2.com/categories/data-privacy-management)[Data Breach Notification](https://www.g2.com/categories/data-breach-notification)[Website Privacy Auditing Tools](https://www.g2.com/categories/website-privacy-auditing-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best apparel business management and ERP solutions for fashion brands consolidating inventory operations across channels?](https://www.g2.com/discussions/what-are-the-best-apparel-business-management-and-erp-solutions-for-fashion-brands-consolidating-inventory-operations-across-channels)[Teamcenter vs Aras Innovator for a manufacturer needing strong CAD integration and revision control: which is worth the implementation investment?](https://www.g2.com/discussions/teamcenter-vs-aras-innovator-for-a-manufacturer-needing-strong-cad-integration-and-revision-control-which-is-worth-the-implementation-investment)[Norton LifeLock Benefit Solutions vs Aura as an employee benefit: which do HR teams find easier to roll out?](https://www.g2.com/discussions/norton-lifelock-benefit-solutions-vs-aura-as-an-employee-benefit-which-do-hr-teams-find-easier-to-roll-out) [What is the most reliable FTP server software for a small business that just needs something stable without a complex setup or ongoing maintenance?](https://www.g2.com/discussions/what-is-the-most-reliable-ftp-server-software-for-a-small-business-that-just-needs-something-stable-without-a-complex-setup-or-ongoing-maintenance)[Top rated call tracking services](https://www.g2.com/discussions/what-are-the-top-rated-call-tracking-services-for-2025)[Pros and Cons Details](https://www.g2.com/products/trustarc/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)