Easy and convenient to use. Always available for support. Review collected by and hosted on G2.com.

Not always bad but changes happen kind of often Review collected by and hosted on G2.com.

Client service, Yasmin Jivraj is always available to assist Review collected by and hosted on G2.com.

The Billing/Accounts payable department can be a little disconnected. Review collected by and hosted on G2.com.

Trusaic understands my extremely busy schedule as a business owner. They have made this transition seamless and easy to manage. They've alleviated my stress/ headache and cut down on the time I had to invest on analyzing, preparing and completing the ACA requirements for my business. I also love Irene, who played a HUGE role in making this transition so easy. Greg was outstanding as well in explaining the whole ACA requirements to me. Review collected by and hosted on G2.com.

None but completing this survey is more complicated than using the product itself Review collected by and hosted on G2.com.

Trusiac ACA Complete assists with a major piece of our year end tasks. This is a time saving tool and once we send it off our information to Trusiac we can forget about it. They handle it all. Review collected by and hosted on G2.com.

The form is quite extensive and time consuming when you are dealing with multiple dependents for multiple employees, but not so bad that it can't be navigated. Review collected by and hosted on G2.com.

Provides an array of services to my clients, which takes the burden away from them. Review collected by and hosted on G2.com.

I (nor my clients) have experienced anything negative. Review collected by and hosted on G2.com.

The people at Trusaic make things easy when it comes to ACA. They were able to respond to penalty letters and get the entire amount wiped out. It saved us upwards of $50k. We were so happy we signed up for them to monitor our ACA on a monthly basis and take the pressure off ourselves. Review collected by and hosted on G2.com.

I can honestly say there is nothing about Trusaic that I did not like. Review collected by and hosted on G2.com.

Trusaic was responsive and helped us resolve a complicated situation with the IRS. Trusaic staff were knowledgeable and gave our situation appropriate attention, including the opportunity to meet with senior leaders at Trusaic. Review collected by and hosted on G2.com.

In the early going, there were different Trusaic stakeholders involved in our request and various stages of documentation submission. The full scope of our situation and what had already been submitted didn't seem to have been passed down the line at Trusaic, so we had to do a resetting of expectations as to what we needed to be done. But, once that took place, we felt like we had good customer service. Review collected by and hosted on G2.com.

We could always count on the Trusaic Team whenever we needed an ACA compliance subject matter expert. Review collected by and hosted on G2.com.

At times there were short delays in getting feedback on files that we submitted for testing ACA compliance. We couldn't get more than one username for our employees, which led to login difficulties. Review collected by and hosted on G2.com.

Effective communication that is clear and successfully delivered which helped maintain a positive experience. Review collected by and hosted on G2.com.

I don't have any complaints about the service that I received. Review collected by and hosted on G2.com.

Overall, I would highly recommend Trusaic’s ACA Complete solution for ACA reporting. They are always available to answer any technical questions and ensure we’re in compliance with the healthcare law. They have made the headache that is ACA compliance disappear. Review collected by and hosted on G2.com.

Nothing comes to mind. They are good in sending reminders and pertinent information. Review collected by and hosted on G2.com.