--- title: TruOps Reviews meta\_title: 'TruOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how TruOps works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

# TruOps Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by TruOps but has limited features.  
  
Are you part of the TruOps team? [Upgrade your plan](https://my.g2.com/truops-truops/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

Created from three decades of expertise in security, risk, and compliance assurance, the TruOps governance, risk, and compliance platform transforms siloed risk functions into a comprehensive Risk Operations Center. Designed to intelligently integrate and automate critical GRC functions, TruOps simplifies the security, risk, and compliance processes organizations need to manage and control risk effectively and provides the "Mother" of all single-view dashboards. Capitalize on quick, accurate, risk-based decision-making backed by clear visibility and instant insight into your current risk and compliance postures. Drive efficiency and cost savings by embedding automated workflows across your organization, fostering a resilient governance, risk, and compliance (GRC) structure. TruOps delivers: ENHANCED VISIBILITY WITH AI Clark is an intelligent assistant that delivers instant insight and clear visibility into your compliance gaps, security, and third-party risk to a single pane of glass. MULTI-TENANT FUNCTIONALITY Multi-tenant functionality allows for consolidated risk management oversight for multiple locations or divisions of business. CUSTOMIZED REPORTING & DASHBOARDS Pose a question to Clark in plain, natural English and instantly receive a customized report of your risk and recommendations. REGULATION READINESS Identify, assess, and mitigate compliance and regulatory risk. IMMEDIATE VALUE Reduce costs and experience swift ROI through automation, collaboration, and simplified processes. CONTINUOUS CONTROLS MONITORING Real-Time Data empowers your security and compliance teams to manage and control your organization’s risk.

* * *

Seller
[TruOps](https://www.g2.com/sellers/truops)
Discussions
[TruOps Community](https://www.g2.com/products/truops-truops/discuss)
Languages Supported

English

Overview by
David Phelps

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

6 months

[
View More Pricing Information
](https://www.g2.com/products/truops-truops/pricing)

## Top-Rated Alternatives

[

 ![Optro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Optro")

Optro

4.6/5(1,621)

](https://www.g2.com/products/optro/reviews)

[

 ![Sprinto](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinto")

Sprinto

4.7/5(1,678)

](https://www.g2.com/products/sprinto-inc/reviews)

[

 ![Drata](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drata")

Drata

4.7/5(1,336)

](https://www.g2.com/products/drata/reviews)

[
View All Alternatives
](https://www.g2.com/products/truops-truops/competitors/alternatives)

## User Insights

Average based on 17 real user reviews.

Implementation Time

3 months

[Log in to unlock pricing and user insights](/login)

BH

Brendan H.

Director, Information Security and Risk

Enterprise (\> 1000 emp.)

11/13/2024

"Powerful tool with Excellent Customer Service and Expertise"

5/5

What do you like best about TruOps?

The best thing about TruOps is the tool is extremely powerful and flexible. There are so many ways to use it from risk and issue management, to assessments (both risk and vendor). The customer service is still the best I've experienced with any solution provider and not only do you get top notch support, you are getting it from risk/GRC experts who provide consistent value to help you along your journey. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

The tool can be a little non-intuitive. It would be helpful to have wizards or simple steps to use simple features. The customization is important but it can make the simple stuff harder. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

Continuous insight and monitoring of risks, compliance and 3rd parties. It benefits us by centralizing the risk data and processes for measuring that risk. Additionally, the mapping to regulations allows us to understand our posture from a variety of angles. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.")
RP

Rich P.

Info Security Director

Mid-Market (51-1000 emp.)

11/7/2024

"TruOps - GRC Fit for many orgs"

4.5/5

What do you like best about TruOps?

I've been impressed with TruOps for its responsive and supportive team. Their customer support is fantastic, always willing to go the extra mile and eager to collaborate on new feature requests. TruOps has been a reliable partner in helping us meet our GRC needs. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

While TruOps has been effective overall, the platform like may other GRC platforms could be more user-friendly, especially for the non-GRC users who may find the interface a bit complex. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

TruOps played a crucial role in streamlining our SOC2 audit process, reducing what used to take months down to just days with the auditors. The platforms efficent workflows and automation tools made it easy to manage and organize audit requirements without living in excel spreadsheets. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

OB

Olu B.

Integrated Risk Management and Compliance Analyst

Mid-Market (51-1000 emp.)

4/30/2025

"TruOps Review"

5/5

What do you like best about TruOps?

Consistent meeting progress and updates. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

I did not really have a project to work specifically on with TruOps. I was on as back up. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

No projects were assigned to me but loved to see every progress in the meetings. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Mary S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary S.")
MS

Mary S.

Conference Coordinator

Mid-Market (51-1000 emp.)

11/7/2024

"4 years of TruOps"

4.5/5

What do you like best about TruOps?

TOnce I learned the tool, I found it simple to manage, across multiple modules and features. TruOps includes many features and modules with quite a lot of customization. Easy for users across the enterprise to learn. Custom assessments and dashboards help drive the conversation with leadership. Ability to easily work with Sailpoint for user access and review. Role-based access is easy to set up and modify. Customizable communication templates and schedules for workflows in each module. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

Some of the workflows include added protection to ensure users are taking the correct steps which can seem a little click heavy to the users. Organizational charts are more challenging to manage in TruOps. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

Helping make users accountable for mitigation of the risks that their applications have. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace")
AA

Verified User in Aviation & Aerospace

Enterprise (\> 1000 emp.)

11/21/2024

"Risk Management Module"

3.5/5

What do you like best about TruOps?

In case of problems, the team support immediatelly and always friendly. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

Sometimes the implementation of new features takes long. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

Automated surveys for our suppliers. Review collected by and hosted on G2.com.

Show More

5/19/2025
Current UserValidated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/13/2024

"TruOps truly understands the nuts and bolts of the GRC domain and delivers"

5/5

What do you like best about TruOps?

What I appreciate most about TruOps is the exceptional team I interacted with. It was consistently the same group of highly knowledgeable individuals who not only know their product inside out but also have a deep understanding of the GRC landscape. From the Customer Success Manager to the person routing my requests, their white-glove treatment makes me feel like their most valued customer. They are always available and responsive, attentively listen to my requests, and ensure full understanding before taking action. Their delivery is prompt, and their documentation is clear. The team has endless patience. I find the product itself is designed for self-service, straightforward, and highly flexible with a clean, user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

Based on my interactions so far, I haven't encountered any downsides. The product offers great value and integrates well with other applications. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

TruOps is enhancing our Risk Management program by adding a layer of automation. We utilize TruOps to conduct our security risk assessments, which were previously managed through spreadsheets. Now, we can conduct risk assessments against various industry frameworks such as ISO 27001, NIST 800-53, NIST CSF, and more. Transitioning to these frameworks manually would be require a substantial effort. With TruOps, risk scores from assessments are calculated automatically. We use the platform to document risks, including the approval process and risk treatment. Additionally, we can easily generate reports for presentations to executive leaders. TruOps also helps us manage issues and exceptions. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
EF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/13/2025

"TruOps Review (3.5 year User)"

4/5

What do you like best about TruOps?

The flexibility of the TruOps Team, they are always willing to review requests and issues to come to a resolution that works for our organization. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

I have no negative concerns at this time. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

TruOps is not solving issues, we use it as a GRC tool, to complete Compliance, Risk Management and TPRM InfoSec assessments. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
UP

Verified User in Pharmaceuticals

Enterprise (\> 1000 emp.)

4/8/2025

"TruOps Survey"

4/5

What do you like best about TruOps?

Easy to get in touch with someone. Support is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

Some settings were not configured correctly but they were able to resolve it quickly. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

Allow us to submit issues and exception so they are not forgotten. Also allow us to integrate with our vulnerability scanning tools so it is all in one place. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
IH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

4/29/2025

"The support team is very easy to work with!"

4/5

What do you like best about TruOps?

We can request to customize the UI to the way we want. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

The truops tool is ok! I have no dislike area yet! Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

truops can combine our MS defender and Qualys findings together. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations")
AS

Verified User in Security and Investigations

Mid-Market (51-1000 emp.)

4/8/2025

"Good Experience so far"

4.5/5

What do you like best about TruOps?

TruOps is having ease of use; can be customized to the requirements. Review collected by and hosted on G2.com.

What do you dislike about TruOps?

The amount of automation and the bugs identified during the integration was very discomforting. However currently are bugs are being fixed. Review collected by and hosted on G2.com.

What problems is TruOps solving and how is that benefiting you?

It is helping to do the TPRM activities. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

6 months

[
View More Pricing Information
](https://www.g2.com/products/truops-truops/pricing)

##### Categories on G2

[Security Compliance](https://www.g2.com/categories/security-compliance)[IT Risk Management](https://www.g2.com/categories/it-risk-management)[Risk-Based Vulnerability Management](https://www.g2.com/categories/risk-based-vulnerability-management)

##### Explore More

[What's the leading network monitoring software for business use](https://www.g2.com/discussions/what-s-the-leading-network-monitoring-software-for-business-use)[What is the most cost-effective legal billing solution for small firms?](https://www.g2.com/discussions/what-is-the-most-cost-effective-legal-billing-solution-for-small-firms)[Top tools for creating rolling financial forecasts](https://www.g2.com/discussions/top-tools-for-creating-rolling-financial-forecasts)

[What influencer marketing tools make it easy for a marketing team to keep creators and campaigns organized without the platform getting in the way?](https://www.g2.com/discussions/what-influencer-marketing-tools-make-it-easy-for-a-marketing-team-to-keep-creators-and-campaigns-organized-without-the-platform-getting-in-the-way)[Best UX research tool for small businesses](https://www.g2.com/discussions/best-ux-research-tool-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/truops-truops/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)