Nathan S.
NS
Nathan S.
Small-Business (50 or fewer emp.)
"one of the greatest and helpful tools I've used"
4/5
What do you like best about Trumpia?

They have a large database of the clientele I'm looking to contact and the solution is very easy to use. I didn't need any training and probably watched 5 minutes worth of the training video they sent me. My rep is very friendly, fast and knowledgeable of the product. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I look forward to seeing a wider range of Companies listed. Sometimes I do log on and am unable to find the company I am looking for. Also, I am unaware of when a contact within an organization is updated. Review collected by and hosted on G2.com.

Patrick D.
PD
Patrick D.
End to End Coordination
Small-Business (50 or fewer emp.)
"Trumpia Has Excellent SMS "
5/5
What do you like best about Trumpia?

Trumpia is easy to use and allows users to easily mass SMS messages and information. It's the perfect compliment to our digital giving software. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

We have not used Trumpia to the point where we have found anything that we dislike. The system appears to be very user friendly and the support team is knowledgeable and ready to help our team and also speak to the customers as needed. We are reselling Trumpia in conjunction with our digital giving software in order to give our customers another way to reach out to their donors. Most of our customers are churches and non profits, so having another avenue that they can use to reach their community is extremely important to them. Originally, we used Trumpia as experiment in a local church and it was very well received. We used the short code to allow people to sign to give and learn more about the organization and within the first few weeks of doing so, interactions began to pour in. Review collected by and hosted on G2.com.

Megan G.
MG
Megan G.
Director of Marketing
Consumer Services
Small-Business (50 or fewer emp.)
"Like the ease of working with Trumpia "
4/5
What do you like best about Trumpia?

We have used both TXT180 and Trumpia to send out text message notifications to our clients with special promos and offers. I like the ease of working in Trumpia (uploading lists, etc) and also the ease in exporting data from Trumpia. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I wish I could select a time range when exporting an opt in list from Trumpia and also the ability to remove duplicates. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Trumpia Review"
3.5/5
What do you like best about Trumpia?

The Trumpia platform offers an wide range of features beneficial to local, regional and small businesses for text marketing. We like that the platform is very easy to use and very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

For our business model, we prefer the monthly subscription rather than buying in bulk. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Solid SMS Delivery Tool"
3.5/5
What do you like best about Trumpia?

GREAT user interface. Lots of flexibility for platform. The good customer service reps are stellar. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Hard to list segment, in our particular circumstance. Customer service can be hit or miss. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Trumpia Experience"
2.5/5
What do you like best about Trumpia?

The GUI was easy to use. The setup process was simple. However, the cost per message and the setup costs are much higher than our current vendor. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Reporting is acceptable but is not comprehensive enough to rely upon for a muti-channel marketing campaign. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"clunky but useful"
3.5/5
What do you like best about Trumpia?

I was able to send a variety of types messages, including text messages, to clients. This was useful for appointment reminders. I was also able to schedule all social media posts and emails. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Seemed like an old UX compared to other platforms I've used for social media scheduling. Easy to imput the wrong information, too. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Effective Way to Outreach"
4/5
What do you like best about Trumpia?

I like that it is easy to send a message to a number of individuals at the same time and the branching/auto reply function Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

There are times when it can be difficult to monitor responses. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"All-in-one marketing tool"
3/5
What do you like best about Trumpia?

Trumpia is an all-in-one marketing tool that can email, use social networking, IM, voice, and text potential customers. The unified portal is nice and easy to use. You can annoy your audience from EVERY platform. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Confusing pricing plans Review collected by and hosted on G2.com.