One of the best aspects of this product is the client support. Laura has us helped tremendously in getting all features of the program up and running. She is very knowledgeable, responsive and, most of all, patient. Review collected by and hosted on G2.com.

We are just beginning our adventure with Trumpia but everything so far is very favorable. Review collected by and hosted on G2.com.

My experience with customer service has been top notch. Any time I email with a question or issue, I get an almost immediate response. Review collected by and hosted on G2.com.

I have had a few issues with the platform that have gone unresolved. That being said, I have been able to contact customer service, and more times than not, they have been able to help me work around the issue. Review collected by and hosted on G2.com.

Trumpia is good at servicing their accounts. They are proactive in watching your account and ensuring your success. I've been nothing but pleased with my experience with them! Review collected by and hosted on G2.com.

They don't have the best reporting system for data. Review collected by and hosted on G2.com.

There customer service is out standing. I can't speak highly enough of the excellent service. The system is user friendly. They really care about you Review collected by and hosted on G2.com.

It can be complicated to setup in the beginning. Review collected by and hosted on G2.com.

Judi Brand our account manager is always accessible and responsive. Review collected by and hosted on G2.com.

there isn't anything I can think of that I dislike Review collected by and hosted on G2.com.

Trumpia has given us an excellent platform for volume texting employees and consumers. The support I received from Judi Brand at Trumpia is outstanding! Review collected by and hosted on G2.com.

Would like to see an auto response that the mailbox is unattended when it is not being actively staffed Review collected by and hosted on G2.com.

The customer service is A++. Any questions we have we get a immediate response from our account manager. Review collected by and hosted on G2.com.

UI is a bit difficult to use and will require some hand holding in the beginning. Review collected by and hosted on G2.com.

Judi Brand is extremely responsive and is always thinking about how Trumpia can help us reach our program goals Review collected by and hosted on G2.com.

the interface is a little complex and jargonistic Review collected by and hosted on G2.com.

Our Account Manager is always very attentive Review collected by and hosted on G2.com.

Problems with the site crashes and lagging. Review collected by and hosted on G2.com.

It's a great software to utilize for targeting specific consumers and updated data analytics. I enjoy using this for customer service and to thank them for their business and to send them anything regarding apologies for inquiries and issues. Review collected by and hosted on G2.com.

It's a little difficult to manage at first, but once you get used to it; it is great. I dislike how often I have to reboot the program in order to get some updated results as our business need requires constant updating and progress. I dislike the technical support when needing help. Review collected by and hosted on G2.com.