Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Trumpia Text Success"
4/5
What do you like best about Trumpia?

It's easy to use and an effective communication tool. Everyone has a phone! I've also had great experiences with customer service and their reps. Very responsive and eager to assist (Judi B. is great to work with!) Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I'd like to see a little more analytics offered in the back-end of the system. Open rates are great on tracked links though! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Trumpia is an amazing platform with even better support staff, thanks Laura!"
4/5
What do you like best about Trumpia?

Laura was assisting me in figuring out the best way to customize the platform to our companies needs. She was very understanding, patient, and incredibly funny. Glad that she has been assigned to help me with any questions I may have. The platform helps communicate with our employees so much more. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Everything seems to do everything I expected and more. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Review of my client success manager"
4/5
What do you like best about Trumpia?

Judi Brand is very good. She has virtually held our hand from the start ensuring adoption and use of the trumpia system. She's helped us with business analysis and technical implementation, removing the burden from internal BA and Tech resources. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Trumpia is not HITRUST certificed. Nor do they state they are compliant with HIPAA security guidelines. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Great platform. Even better customer service. "
5/5
What do you like best about Trumpia?

From a marketers perspectives, it's a great tool. Highly effective. Easy to use. Good results. I also appreciate the great service and attention provided by my account rep, Judi Brand. We've been using Trumpia for three years now and have been extremely pleased. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Honestly, there's not one thing that I can think of that I dislike about the product. Review collected by and hosted on G2.com.

Nour A.
NA
Nour A.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Customer Service"
4/5
What do you like best about Trumpia?

Laura was very thorough and knowledgeable on the platform as well as suggested strategies and approaches. She is always available and eager to assist in making sure we utilize the platform to its abilities to increase response rates. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

The user interface and intuitiveness of the platform Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Excellent Serviceq"
5/5
What do you like best about Trumpia?

The Trumpia team is quick to help and respond. I appreciate all of their help through different steps. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

The system is bigger/more complex than we need it to be. The interface isn't intuitive. Review collected by and hosted on G2.com.

EB
Erica B.
Mid-Market (51-1000 emp.)
"Great for use as a survey platform"
4.5/5
What do you like best about Trumpia?

I appreciate the team at Trumpia, any time we have questions they are quick to respond and help to find solutions to any issues! Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I do not have many complaints - we use Trumpia in a non-traditional manner. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Great tool for our business"
5/5
What do you like best about Trumpia?

Trumpia Text Program is a great tool for us to reach our customers quickly and effectively. It is very easy to use and manage. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

There is nothing we dislike about Trumpia Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Justin Ignacio"
4/5
What do you like best about Trumpia?

Justin is a great account rep, he's quick to respond to issues Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Recently, we have experienced a few technical issues with the multi-channel voting/auto-campaign. Trumpia can't always provide a clear answer on what's going on Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great customer service "
5/5
What do you like best about Trumpia?

The feedback and insight I gain from my rep at Trumpia is probably what I like most about Trumpia. She is always very diligent in my requests and always looking for ways in which she can help. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

If there was something we could do about the speed of the platform, that would be best next step. Review collected by and hosted on G2.com.