I like the overall concept of Trumpia. Being able to text employees or customers is very beneficial. Review collected by and hosted on G2.com.

I don't care for the cost of Trumpia. It seems a little pricey for what we use it for. Review collected by and hosted on G2.com.

Since signing up with Trumpia it has driven sales on the days the text messages are sent out. Our representative Justin Ignacio has been great with optimizing and recommending products and services. His follow up is like no other. His eagerness to solve any issues is outstanding. The site is very user-friendly and extremely easy to use. We have used this service since April of 2015. Review collected by and hosted on G2.com.

Our issues has been resolved. However, the billing department was our biggest issue. On a few occasions we would buy additional credits while being on a month to month automatic renewal and for reasons our account would be disabled. Also, customers complained that they were not being removed when they text "Stop". Review collected by and hosted on G2.com.

Our account is broken into a dozen sub accounts and each of those accounts has different skill sets and different needs. Judi and her team have been there to assist everyone with all of their needs. From simple campaign setup to larger API integrations. Review collected by and hosted on G2.com.

No much, I would like to see the back end redesigned for a better UI experience. Review collected by and hosted on G2.com.

The ability to send messages in advance by sending trumpia a specific date on when to release. Review collected by and hosted on G2.com.

Sometimes its hard to navigate how to add a facebook post or something else social media wise. Review collected by and hosted on G2.com.

I used the platform for a recent event, and needed to keep a large group in communication. I am not the most tech saavy person, but I was able to get the job done with the help of their support staff. They explained everything in detail and was able to get the event done smoothly. Review collected by and hosted on G2.com.

nothing to do with the platform, but some did not have a cell phone that was compatible, some carriers did not work with the platform. Review collected by and hosted on G2.com.

We like Trumpia very much. Justin Ignacio has always been our go-to guy when it comes to any of our customer service needs. It's always a great experience. Review collected by and hosted on G2.com.

Nothing! We've never had a problem. Review collected by and hosted on G2.com.

I really love the expert advice from the support team. Very knowledgeable, fast & friendly. Especially Justin Medina Review collected by and hosted on G2.com.

There is nothing I dislike. If there is a issue it is quickly resolved. Review collected by and hosted on G2.com.

The customer service given by Laura was more than I expected. She is a true educator walking me through the process and answering all of my questions Review collected by and hosted on G2.com.

Nothing at this point. Still in the adaptive phase. Review collected by and hosted on G2.com.

Our Client Success manager, Judi Brand, has been outstanding from day one. Issues that we've had with the platform, she has developed workarounds for us that gets us the information that we need. Review collected by and hosted on G2.com.

The platform has some limitations, especially for SMS accounts. For example, it doesn't automatically let you see which of your subscribers has replied with a keyword when you're running a promo requiring the user to reply with a keyword to the initial text. Review collected by and hosted on G2.com.

After sign up and first use of SMS service I was amazed at how efficient and easy it was to reach out to so many people. Review collected by and hosted on G2.com.

Is time to have an App , Some times I need to send some texts but I have to open my computer, It would be better if there is an App to use. Review collected by and hosted on G2.com.