--- title: Trumpia Reviews meta_title: 'Trumpia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Trumpia works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 59 scale: '5' date_modified: '2026-08-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Trumpia Reviews **Vendor:** Trumpia **Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging) **Average Rating:** 4.4/5.0 **Total Reviews:** 59 ## About Trumpia Trumpia has all of the features you would expect from a mass texting provider, but does much more than coupons or mass blasts because our automation leads to long-lasting relationships with customers. That’s why Forbes named us the top SMS marketing provider, and G2 named us the easiest to set up and implement. Our automation offers the ability to personalize customer journeys in order to boost revenue, satisfaction, retention, and day-to-day operations. Trumpia Workbench, our next-gen workflow builder, has a free-form omnidirectional user interface that allows you to build completely flexible workflows and place tiles anywhere. As a result, Trumpia can handle more varieties of sophisticated customer journeys and automate your communications. In addition, we have 50+ prebuilt workflow templates, advanced targeting, integrated email & SMS, review management, and a powerful consolidated inbox. We also offer 365-day online support and upgraded plans that come with live phone support and a dedicated account manager. ## Trumpia Pros & Cons **What users like:** - Users appreciate the **responsive customer support** from Trumpia, which helps them stay on track with their marketing efforts. (4 reviews) - Users find Trumpia's service to be **very easy to use** , making communication with large groups efficient and effective. (4 reviews) - Users find Trumpia **incredibly helpful** for creating engaging messaging and managing outreach effectively. (3 reviews) - Users appreciate the **easy-to-use notification system** that facilitates personalized messaging and effective communication with teams. (3 reviews) - Users appreciate the **ease of creating personalized and automated messaging** , enhancing communication and engagement with target audiences. (2 reviews) - Reliability (2 reviews) - Users value the **time-saving automation** features of Trumpia, enabling efficient communication with tailored messaging for teams. (2 reviews) - Users love the **automation features** of Trumpia, enabling tailored messaging and timely updates for sales teams effortlessly. (1 reviews) - Users value the **exceptional customer engagement** from Account Managers, which keeps them focused and supported in using Trumpia. (1 reviews) - Easy Communication (1 reviews) **What users dislike:** - Users find the **difficult setup** of Trumpia challenging initially, but support helps ease the process afterward. (2 reviews) - Users report experiencing **downtime issues** during service renewal, causing interruptions to their overall experience with Trumpia. (1 reviews) - Users find the **learning curve steep** initially, but support helps ease the process after the first campaign. (1 reviews) - Users find the **UX not intuitive** , wishing for a more user-friendly and updated design experience. (1 reviews) - Users experience **onboarding issues** that can complicate initial setup and service renewal processes with Trumpia. (1 reviews) - Poor Customer Support (1 reviews) - Users express a desire for a more **user-friendly and updated UX** , finding the current experience lacking. (1 reviews) - Users experience **slow loading** , causing frustrating lags that hinder their ability to work efficiently. (1 reviews) - Users experience occasional **slow performance** with Trumpia, making it harder to work efficiently and quickly. (1 reviews) - Users face frustrating **update issues** that require extra steps for adding contacts to the program effectively. (1 reviews) ## Trumpia Reviews ### 1. one of the greatest and helpful tools I've used **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2017 **What do you like best about Trumpia?** They have a large database of the clientele I'm looking to contact and the solution is very easy to use. I didn't need any training and probably watched 5 minutes worth of the training video they sent me. My rep is very friendly, fast and knowledgeable of the product. **What do you dislike about Trumpia?** I look forward to seeing a wider range of Companies listed. Sometimes I do log on and am unable to find the company I am looking for. Also, I am unaware of when a contact within an organization is updated. **Recommendations to others considering Trumpia:** Test using Trumpia and see if it works for you. the price is fair for someone willing to spend on communications systems **What problems is Trumpia solving and how is that benefiting you?** Our company is fortunate enough to have inbound inquiries, yet a sales organization cannot solely rely on these methods. Outbound prospecting is as crucial to gaining leverage within our industry and making sure we proactively reach out to all potential customers. Trumpia gives us the ability to import contacts directly into Salesforce, which saves a lot of time and tedious input. ### 2. Trumpia Has Excellent SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | End to End Coordination, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2017 **What do you like best about Trumpia?** Trumpia is easy to use and allows users to easily mass SMS messages and information. It's the perfect compliment to our digital giving software. **What do you dislike about Trumpia?** We have not used Trumpia to the point where we have found anything that we dislike. The system appears to be very user friendly and the support team is knowledgeable and ready to help our team and also speak to the customers as needed. We are reselling Trumpia in conjunction with our digital giving software in order to give our customers another way to reach out to their donors. Most of our customers are churches and non profits, so having another avenue that they can use to reach their community is extremely important to them. Originally, we used Trumpia as experiment in a local church and it was very well received. We used the short code to allow people to sign to give and learn more about the organization and within the first few weeks of doing so, interactions began to pour in. **Recommendations to others considering Trumpia:** Trumpis is a great way to allow your customers to engage with their donors, members, etc. The easy to use mass SMS feature means that your customers can quickly and easily send information to a large phone number base. **What problems is Trumpia solving and how is that benefiting you?** We are able to grow our business in new ways in terms of customer interactions. ### 3. Like the ease of working with Trumpia **Rating:** 4.0/5.0 stars **Reviewed by:** Megan G. | Director of Marketing, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Trumpia?** We have used both TXT180 and Trumpia to send out text message notifications to our clients with special promos and offers. I like the ease of working in Trumpia (uploading lists, etc) and also the ease in exporting data from Trumpia. **What do you dislike about Trumpia?** I wish I could select a time range when exporting an opt in list from Trumpia and also the ability to remove duplicates. **Recommendations to others considering Trumpia:** Test using Trumpia and see if it works along with your business goals. **What problems is Trumpia solving and how is that benefiting you?** Being able to reach our clients through text with special and exclusive offers. ### 4. Trumpia Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2017 **What do you like best about Trumpia?** The Trumpia platform offers an wide range of features beneficial to local, regional and small businesses for text marketing. We like that the platform is very easy to use and very easy to understand. **What do you dislike about Trumpia?** For our business model, we prefer the monthly subscription rather than buying in bulk. **What problems is Trumpia solving and how is that benefiting you?** When using the Trumpia platform, as a reseller, we are solving marketing problems for the business client. They are able to increase loyalty and transactions, as well as per-transaction purchases for their retail businesses. Text-marketing is an outstanding marketing option for local businesses because it is cost-efficient and very effective. No other media reaches the customer as directly, with such a strong open and read rate as text marketing. ### 5. Solid SMS Delivery Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Trumpia?** GREAT user interface. Lots of flexibility for platform. The good customer service reps are stellar. **What do you dislike about Trumpia?** Hard to list segment, in our particular circumstance. Customer service can be hit or miss. **Recommendations to others considering Trumpia:** Figure out exactly what you want from your SMS provider. Trumpia is solid, there's no surprises, but sometimes they can be slow to adapt to new problems facing the SMS channel. **What problems is Trumpia solving and how is that benefiting you?** SMS communication. Huge revenue stream for us. ### 6. Trumpia Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2017 **What do you like best about Trumpia?** The GUI was easy to use. The setup process was simple. However, the cost per message and the setup costs are much higher than our current vendor. **What do you dislike about Trumpia?** Reporting is acceptable but is not comprehensive enough to rely upon for a muti-channel marketing campaign. **Recommendations to others considering Trumpia:** Also, consider streamsend.com **What problems is Trumpia solving and how is that benefiting you?** Primarily lead creation utilizing a number of different calls to action including contest and free premiums in exchange for contact information. ### 7. clunky but useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2016 **What do you like best about Trumpia?** I was able to send a variety of types messages, including text messages, to clients. This was useful for appointment reminders. I was also able to schedule all social media posts and emails. **What do you dislike about Trumpia?** Seemed like an old UX compared to other platforms I've used for social media scheduling. Easy to imput the wrong information, too. **What problems is Trumpia solving and how is that benefiting you?** Reminding clients about appointments; keeping client base and general public aware of business hours and what our business specialized in; social media outreach and marketing; creating a public image for the company. benefits: keeping people coming in the door, even if it's the virtual online door. ### 8. Effective Way to Outreach **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2016 **What do you like best about Trumpia?** I like that it is easy to send a message to a number of individuals at the same time and the branching/auto reply function **What do you dislike about Trumpia?** There are times when it can be difficult to monitor responses. **What problems is Trumpia solving and how is that benefiting you?** Connecting businesses to the untapped potential of opportunity youth--outreach through Trumpia ### 9. All-in-one marketing tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2012 **What do you like best about Trumpia?** Trumpia is an all-in-one marketing tool that can email, use social networking, IM, voice, and text potential customers. The unified portal is nice and easy to use. You can annoy your audience from EVERY platform. **What do you dislike about Trumpia?** Confusing pricing plans **Recommendations to others considering Trumpia:** None ## Trumpia Discussions - [How do you use Red Oxygen?](https://www.g2.com/discussions/how-do-you-use-red-oxygen) - [What does trumpia cost?](https://www.g2.com/discussions/what-does-trumpia-cost) - [What is trumpia alerts for?](https://www.g2.com/discussions/what-is-trumpia-alerts-for) - [What is trumpia?](https://www.g2.com/discussions/what-is-trumpia) - [View Trumpia pricing details and edition comparison](https://www.g2.com/products/trumpia/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+16%3A43%3A08+-0500&secure%5Bsession_id%5D=2b8ef167-f25f-4363-a0cc-c361aea3be0c&secure%5Btoken%5D=a9c2741a6ed0e10c68e56d8a8332afa4426bcfafa4f0cf1605c58f6612770585&format=llm_user) ## Trumpia Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Agentic AI - Guest Messaging ** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Platform** - Optimization - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Trumpia Alternatives - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,240 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,386 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)