I like that Trumpet is easy to set up. We've built a template as a company, and it's easy to replicate the template across new opportunities. I can then personalize it using some AI capabilities. It allows me to have all types of information from PDFs to links, share documents, videos, snippets, and more. I also appreciate how it helps me share resources following conversations, and see when my prospects are logging in and viewing certain materials. It's been helpful to move deals along as well. Review collected by and hosted on G2.com.

I don't really have too much, to be honest. I think maybe some of the fonts or the formatting when you put in the company kinda has some interesting fonts. I think the AI generator where it pulls in images sometimes the images make the text hard to read. But other than that, it serves its purpose. Review collected by and hosted on G2.com.

What I like best about Trumpet is how easy it makes managing customer engagement and onboarding. The interface feels simple and clean, integrations work smoothly, and the AI insights actually help save time. It’s improved our workflow a lot, and the support team has been incredibly responsive whenever needed. Review collected by and hosted on G2.com.

One thing I dislike about Trumpet is that some advanced customization options can feel limited, especially when trying to tailor experiences for different customers. Occasionally, pages take a little time to load, and there’s a slight learning curve when exploring all the features for the first time. Review collected by and hosted on G2.com.

I like that Trumpet allows me to see when a prospect has gone in and looked at information that I've sent out to them. I also like that it allows me to have pages so that they can explore without having to navigate our website. And I like that all of the information is compiled in one spot. Review collected by and hosted on G2.com.

I do think building pages with the appropriate material is challenging. For example, sometimes I want to upload a live web page, but the view of it or the ability to control how big it is on the page can be difficult. Also, finding the right widget for what I'm looking for can be challenging. If I want a PDF preview versus a website preview, or a link to my calendar, without knowing the keywords in Trumpet's menu, it is not as intuitive as I'd like to search. Setting up my own Trumpet templates can be a little overwhelming, especially finding all the right widgets for what I actually need. I wish Trumpet were connected to our CRM management tool, Gong, and Salesforce. When prospects engage in Trumpet, especially the chat feature, that doesn't integrate into my CRM management tool, which misses out on insights like how conversations progressed and AI summaries. Review collected by and hosted on G2.com.

I really like how easy Trumpet is to use. Its simplicity and flexibility stand out, along with the ability to break down customization for customers. It's incredibly easy for us to set up, and they're super helpful in building templates and examples that fit our needs. The team works with us to tailor the system to best help us, considering our familiarity and existing systems. Review collected by and hosted on G2.com.

The setup for some of the widgets and the examples or templates can be quite clunky sometimes. It would be good to break that down a little bit more easily to be able to find what you need when building a proposal from scratch. Review collected by and hosted on G2.com.

I like how easy it is to create and save widgets and pages. I also appreciate that you can search for logos and other relevant graphics online directly from within Trumpet, and that all pods can follow the same aesthetic for a more consistent look. Review collected by and hosted on G2.com.

Sometimes clients prefer to export the pod as a PDF so they can present it internally, but we can’t do that right now. Review collected by and hosted on G2.com.

I really like the ability to embed Gong videos in trumpet, which lets clients look at previous conversations we've had. It's also great that I can upload presentation decks so everyone can view them with just an email. This helps me stay organized with the clients I work with and eliminates the need to communicate through multiple emails to different prospects. The integration with Salesforce and Gong works very well, enhancing my workflow. The initial setup was extremely easy, thanks to the tutorial and guide provided, which made everything very simple for us. Review collected by and hosted on G2.com.

No negatives about my experience with trumpet thus far Review collected by and hosted on G2.com.

What I like most about Trumpet is how it brings customer onboarding and collaboration into one place, making it simple to create personalized, interactive experiences for clients. It streamlines communication, keeps everything organized, and makes the overall process feel more efficient and engaging for both internal teams and customers. Review collected by and hosted on G2.com.

One downside of Trumpet is that it can feel somewhat limited when it comes to customization and integrations compared with more established tools. There can also be a slight learning curve, especially when you’re setting up more advanced workflows. Review collected by and hosted on G2.com.

The best thing about Trumpet is everything you discuss throughout the sales process can be easily found in the virtual sales room and you do not have to send over updated link if you update anything within it. Review collected by and hosted on G2.com.

Potential improvements around more details as to what certain widgets mean. Sometimes I struggle to add another call from Gong and have to manually upload video. Review collected by and hosted on G2.com.

Trumpet support has been amazing, anytime I've had a question or query all it takes is a brief reach out before I've got some time booked. The tool is modern, sleek and has surprising depth to it, over the last couple months I've been using it I've always found something new to implement or try out. A seriously solid tool and one I can wholeheartedly recommend. Review collected by and hosted on G2.com.

So far, aside from the minor bug here and there, there's really not much about Trumpet that's not to like, on the rare occasions I've had a small hurdle to cross or struggle to understand how something works exactly all it takes is a quick message to representatives and I'm back on the go. Review collected by and hosted on G2.com.

We’ve been using Trumpet for a few months now, and it has completely streamlined how we manage our deal rooms. It allows me to keep every essential piece of information in one centralized 'point' for my prospects and customers, eliminating the need for scattered email attachments.

Our prospects have specifically mentioned how much they appreciate having a single source of truth for our partnership. They use the pods frequently, which gives us great insight into their engagement. To top it off, the customer service team is exceptional—always responsive and helpful. Highly recommend for any sales team looking to level up their professionalism. Review collected by and hosted on G2.com.

I can't think of anything at this point! Review collected by and hosted on G2.com.