AB
Annette B.
Senior Content Manager
Mid-Market (51-1000 emp.)
"A gamechanger for sharing marketing and sales collateral with prospects"
5/5
What do you like best about trumpet?

As a marketer, what I like most about trumpet is how it lets us turn our collateral into something that actually feels considered when it lands with a prospect: branded, on-message, and cogent rather than a string of attachments and links. The templates and reusable content blocks make it easy for the wider team to stay consistent, and being able to see what's actually getting engagement helps me work out where to focus effort next.

Vicki and the team have been brilliant too - quick to reply, full of practical solution whenever asked, and offering up suggestions regularly. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Next to nothing! Putting a pod together from scratch can take a bit of time when you're customising heavily, though once you've got a few templates set up it gets much easier. Library organisation could be a touch tidier as things scale, but nothing that's got in the way of actually using it. Review collected by and hosted on G2.com.

Dan R.
DR
Dan R.
Account Executive
Small-Business (50 or fewer emp.)
"Simple and Effective with Minor Setup Hassles"
4/5
What do you like best about trumpet?

I find Trumpet really simple to use, which is great because clients love it too. The analytics tracking feature is super helpful for us. Being able to see when a client or prospect logs in and what they're looking at is amazing. It allows us to focus our conversations on the specific things they're interested in, rather than kinda guessing and hoping. This feature has changed how we work. Additionally, the initial setup of Trumpet was super easy. We did a trial, used it, and then signed up without any hassle. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

I think some of the ways in which you set a pod up are a bit annoying sometimes. It's not as intuitive as you would hope it would be. Adding a new section to a pod or trying to customize it specifically to how you want it is a bit annoying. I've done some workarounds by creating a website and embedding the website in because I want it to look a certain way. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping to understand what people are engaging with and therefore improving your conversations / next steps.

Thanks also for the feedback regarding design of pods. We have just released our flagship AI feature Copilot - think vibe coding in trumpet to create / edit / maintain pods / pages / widgets as you wish - for more information, please come through to the in app live chat or email vicki@sendtrumpet.com and let's chat.

Welcome to the band 🎺

Hannah L.
HL
Hannah L.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Streamlined, Customer-Facing Sales Rooms with Strong Integrations and ROI"
4/5
What do you like best about trumpet?

What I like best about Trumpet is how it centralizes and streamlines the entire sales engagement experience into a single, customer-facing workspace. The UI/UX is clean, intuitive, and makes it easy to create personalized sales rooms that bring together everything a prospect needs-messages, assets, proposals, and next steps-in one place.

The integrations are a major strength, especially with CRM and sales tools, which makes it easy to keep everything in sync without manual updates. Performance-wise, the platform is smooth and responsive, even when managing multiple active deals or rooms at once.

From an ROI perspective, Trumpet has helped improve engagement rates and deal velocity because prospects have a clearer, more structured buying experience. Instead of scattered emails and attachments, everything is organized and accessible, which reduces friction in the sales process.

The AI and intelligence features also add value by helping personalize content and structure sales rooms based on deal context, making outreach more relevant and tailored. Support has been responsive and helpful, especially during onboarding and setup.

Overall, it improves how I present, collaborate, and close deals by making the sales process more interactive, organized, and efficient. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

What I dislike about Trumpet is that while it’s very strong in creating structured sales rooms, it can feel a bit limited in customization depth once you want more advanced layouts or highly tailored branding beyond the standard templates.

The setup process is generally smooth, but there is a bit of a learning curve at the start when figuring out how to best structure rooms for different deal types.

Integrations are solid, but in some cases I’ve found syncing with certain tools could be more seamless or offer more real-time updates without manual checks.

In terms of performance, it’s usually stable, but when managing multiple rooms or heavier content, it can occasionally feel slightly less responsive.

The AI/personalization features are useful, but still somewhat basic-there’s room for stronger automation or smarter recommendations to reduce manual setup further.

Overall, it works very well, but I’d like to see more flexibility, deeper automation, and continued improvements in scalability for larger or more complex sales processes. Review collected by and hosted on G2.com.

Jens S.
JS
Jens S.
Lead Account Executive
Enterprise (> 1000 emp.)
"Exceptional Support and Quick Adaptation with Trumpet"
5/5
What do you like best about trumpet?

I love their customer service and support. Everyone is very helpful from the CSM all the way down to the customer service rep, even the CEO if needed. If there's a problem, you get help, which is something I've never seen before. I also love the reporting feature in Trumpet, as it gives me clear indications of who is engaging with my material and helps me map out our contacts. Additionally, I'm an absolute fan of the new AI Copilot feature. With its rich template library, Trumpet lets me start very quickly and is very easy to use. The customer service is a huge plus because they are always available and roll out features fast if needed. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Nothing to share at all. You got a problem, you report it and the team works on a fix asap Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping you to understand who is engaging with your deal, and to get multi threaded! Thanks also for the kind words regarding the support from the team :)

Also, great to hear you are loving our new flagship AI feature Copilot!

Welcome to the band 🎺

Thibaut S.
TS
Thibaut S.
CEO & Founder
Small-Business (50 or fewer emp.)
"Intuitive Signal Tracking, Ideal for Sales Qualification"
4.5/5
What do you like best about trumpet?

I really appreciate the Data insights and signal part of Trumpet, as it helps me understand which buyers are genuinely interested in working towards a deal and which are not. This is really interesting to me. The ability to give homework assignments to prospects and observe their clicks and interactions within the room allows me to gauge the energy of a deal. Trumpet is a huge time saver since it helps me focus on opportunities that are likely to close. Additionally, the setup is really simple, and the onboarding is super straight to the point, making it quick and easy to send the workspace to my customers. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Nothing, it's really a great tool. Everything was really simple so no complaints so far. Review collected by and hosted on G2.com.

Pascal L.
PL
Pascal L.
Enterprise (> 1000 emp.)
"Essential for Winning Six-Figure Deals"
5/5
What do you like best about trumpet?

I first came across trumpet when it was pitched in Dublin, and the impression it left was unforgettable. The presentation showed me how this team approaches marketing and customer care, and I was genuinely impressed, which made me look into the platform. As an early adopter, I loved trumpet almost immediately, especially for my highly customized, content-heavy outreach. Trumpet shines in tailoring content for each client in a world full of AI noise. Its integration with Gong and Salesforce is excellent, providing immediate notifications when a trumpet is opened and syncing seamlessly. I appreciate that the team around the product is as strong as the platform itself, being responsive, friendly, and collaborative. Rory, the founder, is approachable and genuinely invested in our success, which is refreshing. I love the real-time notifications and easy content creation for sharing with stakeholders, which helps move opportunities to close quicker and build more champions in less time. For me as an individual user, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Complex content creation and the time it takes. Review collected by and hosted on G2.com.

Ana D.
AD
Ana D.
Senior Technical Program Manager
Enterprise (> 1000 emp.)
"Centralizes Sales Processes, Game-Changing Analytics"
5/5
What do you like best about trumpet?

I find the analytics in Trumpet to be game-changing, offering data from the buyer's side that we have never had before. This includes insights on who has viewed the pod, total stakeholders shared with, which pages are most engaging, and identifying new contacts for our CRM. The integration with Hubspot is particularly convenient, allowing us to see insights directly in our CRM. The Trumpet team is also very receptive to our feedback, and they've delivered many features based on it, significantly enhancing our experience with the product. Setting up Trumpet was pretty simple, especially with the help of their customer success team, who made the process smooth and helped us optimize their offerings for our needs. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

With Trumpet, when it's used, it works. Like with any new tool, our largest hurdle at Hubspot is the initial ramping period and adoption. The Trumpet team is proactive when it comes to opportunities to engage our reps, but we are hoping for higher usage. One more thing we would ask of Trumpet is the ability, as an admin team/sales management team, to see our weekly and monthly active usage in a self-serve environment, so we can better assist our user base. Review collected by and hosted on G2.com.

Megan J.
MJ
Megan J.
Solutions Consultant
Mid-Market (51-1000 emp.)
"Effortless Prospect Connection, Minor Buggy Hiccups"
4.5/5
What do you like best about trumpet?

I like how easy it is to connect with a prospect using Trumpet. I really love that I don't have to deal with a million emails in an email thread, as Trumpet acts as a single point of contact. I also appreciate that I can see when they've engaged with the content, which makes relationship building easier. Additionally, the initial setup of Trumpet was very easy. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Sometimes it's a bit buggy when adding images or quotes to the platform. Review collected by and hosted on G2.com.

Anthony G.
AG
Anthony G.
Senior Mid-Market Licensing Representative
Small-Business (50 or fewer emp.)
"Easy-to-Navigate UI with Fast CRM Integration That Helps Close Deals"
5/5
What do you like best about trumpet?

The UI is extremely easy to navigate, it integrates with all of our CRM systems, loads quickly, have managed to close a lot of deals without having to go to different stakeholders individually, We were given a great introductory course on how to use things and the way it picks up on the clients looking at it really adds to the personalised feel Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The only issue I have had is if I insert a video it sometimes doesn't encode right but have resolved these issues pretty quickly Review collected by and hosted on G2.com.

Lauren D.
LD
Lauren D.
CMO
Small-Business (50 or fewer emp.)
"A Super Useful Sales Tool with a Growing Variety of Widgets"
5/5
What do you like best about trumpet?

Trumpet is a super useful sales tool that can act as a secondary support to a main website and marketing strategy. I quite like the variety of widgets and continuous addition of new features. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Trumpet can be quite clumsy when it comes to UX. Often times colleagues get confused between pods, templates, widgets and pages. It can also be a bit laggy when loading. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping to shine a light on buyer intent, that's what we are all about!

Thanks also for your feedback regarding the UX. This is an area we continue to focus on so your input is much welcome here. I'd love to understand more if you are willing to share - please contact your CSM or email vicki@sendtrumpet.com and let's chat.

Our new AI flagship feature Copilot (think vibe coding in trumpet) should help with quick and easy pod updating and editing.

Welcome to the band 🎺