Jonny A.
JA
Jonny A.
Account Executive
Mid-Market (51-1000 emp.)
"Creating an easier sales process"
4/5
What do you like best about trumpet?

We've been using Trumpet to create personalised digital sales rooms, and it's been a positive addition to our sales process. The UI is clean and easy to navigate, making it straightforward for both our team and prospects to find the information they need.

The platform performs well overall, and we've found it reliable when sharing proposals, videos and supporting resources. The engagement analytics are particularly useful, helping us understand what prospects are viewing and where conversations are gaining traction.

While we've not relied heavily on integrations yet, the platform fits well alongside our existing sales process without adding unnecessary complexity. From a pricing perspective, it's delivered good value by helping us present proposals in a more professional, interactive way and giving greater visibility into buyer engagement.

The onboarding process was smooth, with plenty of support available to get us up and running quickly. The team have also been responsive whenever we've had questions or needed guidance.

The AI features are still developing, but there's clear potential, and it's encouraging to see regular improvements being made. Overall, Trumpet is a solid platform that continues to evolve, and we're happy with the value it brings to our sales process. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The UI for creating pods/rooms could be a little more intuitive and user friendly. But overall there aren't too many dislikes. Review collected by and hosted on G2.com.

Joanna T.
JT
Joanna T.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Easy shared working space for clients!"
5/5
What do you like best about trumpet?

The set up was so quick with a template given to me for clients. Super easy to use to gather action items for me and my clients in one space, to assign to the client as a to do list. As well as bring in more ideas for them to look into in their own time and other modules that they could add on too. Use Trumpet daily for managing my clients and projects and quickly created many pods for multiple users in a short space of time. Any questions or issues are quickly answered by support too. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The notifications emailed to me should link directly to where the comment or text is in the pod

Sometimes it can crash when lots of items in mutual plan in pod Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hi Joanna and thanks for sharing your positive experience of trumpet and the support. We love that it's helping you with project management and organistion!

Thanks also for your feedback regarding comments and notifications. We've recently released a number of improvements to the collaboration functionality which I hope has alleviated this for you, if not please let me know at vicki@sendtrumpet.com and I'll take a look.

Thanks for being a fab band member 🎺

Patsy K.
PK
Patsy K.
Account Director
Mid-Market (51-1000 emp.)
"Trumpet’s Digital Sales Rooms and Analytics Are a Game-Changer for Renewals"
5/5
What do you like best about trumpet?

As an Account Manager running renewals and uplifts, Trumpet gives me a single, professional space to centralise everything a customer needs, proposals, case studies, pricing, mutual action plans, without endless email threads. The engagement analytics are what really set it apart: I can see exactly when a stakeholder has opened the pod, what they've spent time on, and use that as a real-time signal to reach out at the right moment. It's made my renewal conversations feel more strategic and less reactive. The branded, polished experience also genuinely impresses customers - it signals that we're invested in the relationship, not just sending a PDF and hoping for the best. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The initial setup and templating does take some time to get right- there's a bit of a learning curve when you first start building out pods, especially if you want them to feel truly customised rather than generic. It can also feel like there are almost too many options when you're starting from scratch, which can slow you down if you're in a rush before a renewal call. However we have been working with the team to build out templates to overcome this Review collected by and hosted on G2.com.

Steven E.
SE
Steven E.
Founder & CEO
Small-Business (50 or fewer emp.)
"Visually Pleasing, Easy Setup, A fundamental tool in our sales process"
5/5
What do you like best about trumpet?

I find Trumpet visually pleasing and easy to use, which makes it great for our sales process and customer success / event delivery. The analytics part is a standout feature for me, as it allows us to identify hidden decision makers, blockers, and cross-sell opportunities. Setting up Trumpet was super easy; just one video and we were up and running. I really appreciate how straightforward and effective the overall experience with Trumpet is. We love it. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

If I was being picky, the user interface could be a little more robust. Sometimes when making edits at speed, version drafts are lost. I'd also like to see a more premium feel to the POD given its often giving our first impression to prospects Review collected by and hosted on G2.com.

Vincent B.
VB
Vincent B.
Head of Customer Success
Mid-Market (51-1000 emp.)
"Easy-to-Use UI and Clear Sales Pipeline Overview"
4.5/5
What do you like best about trumpet?

I really love the UI. It’s easy to understand and use for creating pods and sharing key documents with prospects. As a leader, I also appreciate how it gives me a clear, high-level overview of the ongoing sales pipeline. Another big plus is Trumpet’s MCP—it genuinely makes a difference. I’ve also had the chance to speak with the Product/Engineering team about enhancements, which has been great for making it even better. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

There’s a lot of room for improvement in the analytics topics, especially when it comes to retrieving them through an MCP connection. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that our MCP is helping to understand what is resonating as well as our pods!

Thanks also for your feedback regarding analytics via our MCP - more to come on that as we develop!

Welcome to the band 🎺

Bobby W.
BW
Bobby W.
Market Development Representative
Enterprise (> 1000 emp.)
"Seamless Sales Process, Great for Resource Management"
5/5
What do you like best about trumpet?

I use Trumpet to progress sales opportunities through the sales cycle and it saves me a lot of time. Once I create a template pod, I can spin up a new one for each prospect with just a couple of clicks, which is incredibly efficient. It also offers a much more professional and polished feel to the sales process. Additionally, Trumpet allows me to consolidate all useful resources and documentation in one place, eliminating the fragmented process of sending pieces via email. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The building of org charts is the only piece I'd like to see improved Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping to consolidate the buying process for your prospects whilst making your life easier too :)

Thanks also for your feedback regarding org charts, this is an area we are keen to further develop so please do share more thoughts - please contact your CSM, come through to the in app live chat, your Slack channel or email vicki@sendtrumpet.com and let's chat.

Welcome to the band!

Jess S.
JS
Jess S.
Head of Sales
Computer Software
Mid-Market (51-1000 emp.)
"Simple Setup and Endless Pod Personalisation"
5/5
What do you like best about trumpet?

It’s really simple to use. It does take a bit of time to get used to everything it has to offer inside a pod, but the setup was easy and took around a week. That simplicity, along with the endless personalisation you can create within a pod, is what makes it stand out. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Sometimes the branding images it pulls in for a prospect can be questionable, but it’s easy to fix. You can simply remove the pod header image and replace it using the prospect’s brand colours instead. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping to provide a personalised experience.

Thanks also for your feedback regarding branding. We work with a third party branding integration - please email vicki@sendtrumpet.com and I'll be able to share some tips and tricks on how to personalise when you want a different look from what is fetched.

Welcome to the band!

Kieran R.
KR
Kieran R.
Head of Sales
Small-Business (50 or fewer emp.)
"Enhanced Sales Engagement through Personalized Journeys"
4.5/5
What do you like best about trumpet?

I like the ease of use when it comes to creating and editing sales rooms, and the ability to customize templates for specific prospects. I find it really helpful to identify buying signals since I can see who clicks the link, learn more about the individual, and see how many times they view the pages. This helps in understanding if they're just looking for more information or actually checking out the pricing pages. The customization and personalization features per pod are really cool. It makes the proposal feel tailored and personal for the prospects, offering them a unique buying journey rather than just a standard template. Setting up Trumpet was also really easy, only taking a couple of clicks and steps. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The pricing is quite steep but overall I think it's worth it when you view it through an ROI lens Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's providing a standout buyer experience for your prospects, and for you in return rich buyer intent signals. Win win!

Welcome to the band 🎺

Sourav C.
SC
Sourav C.
Assistant Consultant
Enterprise (> 1000 emp.)
"Trumpet Puts the Buyer Experience First for Complex B2B Sales"
5/5
What do you like best about trumpet?

Buyer experience over seller convenience

A lot of sales software is optimized for internal reporting, but Trumpet feels designed around making the buying process easier for the customer.

Strong fit for complex B2B sales

For enterprise or multi-stakeholder deals, digital sales rooms make far more sense than endless email threads, and this approach fits that kind of sales cycle well. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

If a company has short, transactional sales cycles, a tool like Trumpet can end up feeling like overkill. Even people talking about it on social media note that the value you get from it depends heavily on how well it fits into your workflow and on the quality of the content you put into it. Review collected by and hosted on G2.com.

Tessa E.
TE
Tessa E.
Mid-Market (51-1000 emp.)
"Streamlined Sales Process with Room for Improvement"
4.5/5
What do you like best about trumpet?

I like that Trumpet has different modules, making it easy to find one that fits my needs. The ability to use templates and apply them across all deal rooms is a big plus, and it's great to update the template, automatically applying it to active pods, so there are no outdated pods floating around. I appreciate being able to see statistics on what pages are being viewed, who is opening each pod, and which deals are won. Also, syncing it with HubSpot adds value for me. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Sometimes the product can be a little bit glitchy, and I would love to have more ability to design per our branding. I feel the modules can be a bit limited if you wanna be more creative. Instead of being able to increase font or decrease it, you have to select H1, H2, H3 etc. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping you to understand what is resonating with your pod viewers and that the team are loving it!

Thanks also for your feedback regarding design of pods. We've just released Copilot and Canvas, our powerful vibe coding experience to create widgets etc in line with your branding. Please reach out to your CSM or email vicki@sendtrumpet.com for more information.

Welcome to the band!