MS
Mika S.
Sales Enablement Manager
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Intuitive, Customizable, and Innovative—Trumpet Is Now the Hub for our Partnerships"
5/5
What do you like best about trumpet?

Trumpet is intuitive, highly customizable, and genuinely great to look at. It takes a scattered pile of resources and information and turns it into a "north star" for the client that is clear, easy to digest, and fully on-brand.

One of my favourite features is the visitor insights and analytics you get from every pod because it's useful to see how prospects are actually engaging with the content. As an admin, I love building out the Content Library and creating templates for our team to use. Co-branded resources used to be a huge time-suck for us, and I can already see our team shifting away from that inefficient process in favour of building all of our sales resources directly in Trumpet.

The customer support team deserves a shoutout because they're helpful, hands-on, and I typically hear back the same day I ask a question. On top of that, Trumpet is constantly evolving, with regular product updates that make it, hands down, the most exciting and innovative tool in our tech stack.

As an Operations Manager who used to be in sales, I genuinely wish I'd had this product back when I was selling. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Very little honestly. There are sometimes some glitches with the Synced Widgets, but they're minor inconveniences compared to some of the challenges we're facing with other products in our tech stack. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's now the hub for your Partnerships and that it's providing a smoother experience for them too.

Welcome to the band!

Welcome to the band!

Sai S.
SS
Sai S.
Mid-Market Account Executive
Mid-Market (51-1000 emp.)
"Slick, Easy-to-Use Platform with Powerful Insights and Metrics"
4.5/5
What do you like best about trumpet?

Slick interface, easy to use, highly configurable and extremely helpful as well as detailed insights and metrics. Yes absolutely Yes absolutely Review collected by and hosted on G2.com.

What do you dislike about trumpet?

There's small glitches every now and then with widgets not saving properly, but nothing major. Also, the video management interface isn't the best. When you want to upload videos to the pod, the whole experience of editing the video leaves a lot to be desired. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping you to better forecast and get more multi threaded, it's what we're all about!

Thanks also for your feedback regarding the video editor. This is an area we continue to work on, so would appreciate your further feedback on this. Please email vicki@sendtrumpet.com and let's chat.

Welcome to the band!

Cameron H.
CH
Cameron H.
Senior Account Executive
Mid-Market (51-1000 emp.)
"Fantastic Tool for Streamlining Sales Outreach"
5/5
What do you like best about trumpet?

Trumpet has been a great addition to our team’s toolkit. It’s super easy to use and has genuinely improved the way we connect with prospects. I love how simple it is to create personalized, professional documents that look great and get attention—no more fumbling with design or formatting!

I also have to give a special mention to Maddi, our customer success manager. She’s been incredible, always quick to offer helpful advice and really patient with our questions. Thanks to her support, we’re using Trumpet to its full potential. Highly recommend both the tool and the team behind it! Review collected by and hosted on G2.com.

What do you dislike about trumpet?

nothing, they constantly update the product Review collected by and hosted on G2.com.

Lauren S.
LS
Lauren S.
Sales Operations Specialist
Mid-Market (51-1000 emp.)
"Incredibly Easy to Build, with Seamless Champion Enablement and Great Support"
4.5/5
What do you like best about trumpet?

An incredibly easy tool to understand and build, and the team behind it are great! Working with Vicki on standing Trumpet up for our commercial team has been so easy - always there whenever I have questions and providing so much support. I picked Trumpet up in my first couple of weeks in role and she was very patient with me whilst I got my head around everything! As a tool though, Trumpet allows true champion enablement - super easy to personalise to the rep and the customer - and a very seamless approach to quickly getting new information out to a prospect or current customer Review collected by and hosted on G2.com.

What do you dislike about trumpet?

There are some automations that it's currently lacking but I understand should be coming soon - there's nothing overall though. Review collected by and hosted on G2.com.

Bo Y.
BY
Bo Y.
Enterprise Account Executive
Enterprise (> 1000 emp.)
"Trumpet Transformed Our Sales Follow-Ups With High ROI"
5/5
What do you like best about trumpet?

Trumpet completely transformed how we handle sales follow-ups. Being able to centralize demos, proposal docs, and mutual action plans into one interactive hub saves so much time. Plus, buyers actually love using it. It is easily one of the highest-ROI tools in our stack. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

Building Pods is straightforward, but layout adjustments can still take some manual effort. It would be amazing to have an AI builder like Lovable baked in so we could just type what we want the Pod page to look like and let it generate the layout automatically. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it has transformed your sales follow up, and that your prospects love it too! Make it easy for your buyers to buy from you is what we always say.

Thanks also for your feedback regarding customisation of pods. We have just released our flagship feature Copilot with Canvas for the ultimate vibe coding experience in trumpet. Please contact your CSM, come through to the in app live chat or email vicki@sendtrumpet.com for more info.

Welcome to the band!

Lisa G.
LG
Lisa G.
Project Delivery Coordinator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Onboarding and Stellar Support"
5/5
What do you like best about trumpet?

We use trumpet for onboarding customers and new partners. It serves as a valuable resource for providing guidance and contact information post-onboarding. I love the ability to hide/unhide forms until required, which helps prevent customers from being overloaded with too much information or forms at one time. The feature also allows us to provide new accessible information and resources after onboarding. The help function when setting up hubs is really helpful for guidance. Bel and Maddie at trumpet are fantastic, always reaching out and supporting us whenever we need it, with quick responses and problem-solving help. Trumpet's initial setup was great, with support the whole way, and Maddie's assistance continues to be invaluable. I find trumpet help is very clear on guidance/processes, answering many of my questions effectively. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

N/A Review collected by and hosted on G2.com.

Stephanie C.
SC
Stephanie C.
Senior CSM
Mid-Market (51-1000 emp.)
"Excellent for Customer Engagement, But Lacks Project Planning Features"
4.5/5
What do you like best about trumpet?

I use it to track engagement with my customers, especially when it comes to the business outcomes I aim to achieve or when monitoring the progress of the outcomes realization plan I manage as a CSM. It serves as a centralized hub, making it easy to collaborate with my customers. It's also a great way to see if my renewal proposal have been viewed as well as any collateral around our academy resources or best practices! Review collected by and hosted on G2.com.

What do you dislike about trumpet?

I found it somewhat more challenging to use when it came to project management. It would great to have more of a google sheet format (vs right now, you have to embed as a URL and some of my customer dont have google sheet in Enterprise). Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hi Stephanie and thanks for sharing your positive experience of trumpet. We love that it's helping you to keep organised, especially around those all important renewals and expansion opportunities!

Thanks also for your feedback regarding project management. We'd love to understand more here if you are willing to share - please email vicki@sendtrumpet.com and let's chat.

Welcome to the band 🎺

Jagrit G.
JG
Jagrit G.
Account Executive
Computer Software
Mid-Market (51-1000 emp.)
"Helps me sell in a room I'm not physically present in :)"
4.5/5
What do you like best about trumpet?

It's so easy to create a pod with the customer's branding and colors, and they absolutely love it!

Adding new widgets and customizing the pod is also seamless.

Their support team is amazing, I get a response to my queries within minutes. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

It doesn't integrate with our notetaker, only connects to Gong and 1-2 others, so I'm unable to utilise automated creation of pods based on my demo calls.

AI pod creation is also a possible gap. Review collected by and hosted on G2.com.

Ainsley S.
AS
Ainsley S.
Account Executive
Enterprise (> 1000 emp.)
"Streamlines Complex Sales with Ease"
5/5
What do you like best about trumpet?

What I like best about Trumpet is that it makes the buying experience feel more modern, organized, and customer-friendly. The UI is clean and intuitive, so it is easy for both our team and prospects to navigate without much hand-holding. From a rep perspective, it helps me present everything in one place in a way that feels polished and easy to use.

It has also been a strong fit from a performance and ROI standpoint. We have had very positive feedback from customers, and in some cases prospects have been impressed enough to ask what platform we use because they want to explore whether Trumpet could work for their business too. To me, that says a lot about the experience it creates. It has been an absolute hit internally, and it adds value not just as a sales tool, but as part of how we build credibility with buyers. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

What I dislike about Trumpet is that some of the modules can feel a bit clunky when it comes to editing or configuring them. Most of the time it is manageable, but there are moments where making small changes takes more effort than it should.

I also wish it were easier to undo edits. Having a more straightforward way to reverse changes would make the experience feel smoother and give users more confidence when updating content. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hi and thanks for sharing your positive experience of trumpet. We love that it's helping to create engaging spaces for your buyers that keep everyone involved aligned and on track!

Thanks also for the feedback regarding the HubSpot integration. Would love to hear your thoughts on this to take back to the team, so please email vicki@sendtrumpet.com or come through to the in app live chat and let's chat!

Welcome to the band :)

Yogesh P.
YP
Yogesh P.
Account Executive
Mid-Market (51-1000 emp.)
"All Your Sales Collateral in One Place"
4/5
What do you like best about trumpet?

I really like the interface and the analytics. The Loom video plugin is something I personally like a lot. I can add custom Loom videos to make them relevant for the user. The analytics help me understand what pages are being engaged with and where my prospect or user is finding the most value. The interface in general helps me smoothly bring in everything in one place. The setup was fairly simple. We also had a trumpet rep walk us through the product, so it's pretty intuitive, easy to figure out, and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

I wish trumpet had an AI feature or some kind of cloud capability built in or plugged in somewhere, where I could just give voice prompts or type prompts and trumpet could design the whole thing for me, including whatever collaterals are needed. If I could build the part using AI generated prompts, nothing like it. Review collected by and hosted on G2.com.