The team, when responsive at Trulioo, have been wonderful to work with. They helped me stay late on a Friday night to resolve some issues we were having on our side. Review collected by and hosted on G2.com.

The sales process and expectations for how items work have not been in alignment with how the system actually functions once a cleint. Though the team has been working to correct this, there has been some significant issues and a gap in performance compared to our understanding of what we were getting, and how it would function. Review collected by and hosted on G2.com.

There are multiple sources available to search for businesses and individuals. Portal is decent for new users, and feedbacks are informative and useful. Easy to create accounts for other colleagues in need. Review collected by and hosted on G2.com.

Loading time is too long occasionally. Cannot find the newly registered businesses sometime. Review collected by and hosted on G2.com.

The data quality at a very competitive price and a great coverage.Also like the coverage. We have use identity software but where it lacks is a complete platform capability. Review collected by and hosted on G2.com.

Trullio does not have a platform in true sense and lacks capabilities like case management, customer interaction,BI dashboard,document management.So we cannot use it as a one stop shop. Review collected by and hosted on G2.com.

Web portal makes it very easy to get started quickly. Coverage across many countries makes it a one stop shop. Data quality and good customer pass rates are excellent. Review collected by and hosted on G2.com.

Compared to providers covering a single country, sometimes Trulioo's pricing is higher. But in my view this is a premium well worth paying due to the simplicity of s single integration. Review collected by and hosted on G2.com.

I really enjoyed working with Arika Swank. She has been awesome throughout the onboarding process and has been an utmost pleasure to work with. I'd rate her as 11/10 Review collected by and hosted on G2.com.

As of right now, I cannot think of anything. Everyone that I have interacted with so far has been a great experience Review collected by and hosted on G2.com.

Trulioo's Address Verification solution provides users with a simpler and more efficient verification method. Users can perform Address Verification without submitting a proof of address, which is very user-friendly. Review collected by and hosted on G2.com.

Need to continue to expand geography coverage, increase datasource, improve match rate Review collected by and hosted on G2.com.

Reliability: Their product has minimal downtime, and when the occasional issue arises, it is dealt with quickly and professionally. Having a low-maintenance supplier makes the day-to-day running of our operation so much easier.

Service: We currently deal with multiple suppliers, and Trulioo has been - by far - the best service experience. Our representative, Judy, thoroughly impressed us from day one and continues to provide us with timely, effective, and friendly service to this day. Review collected by and hosted on G2.com.

We're honestly quite satisfied, but if pressed to choose something, it would be pricing. But don't we all want better pricing on everything all of the time? The quality of their products and service makes it worthwhile. Review collected by and hosted on G2.com.

Great support for integration.

Highly recommend to other companies requiring KYC. Review collected by and hosted on G2.com.

Some of the issues with the API documentation. Review collected by and hosted on G2.com.

Trulioo offers the best support from any of our vendors. They are reliable, trustworthy, and it is easy to work with them. They help our business in a lot of ways and are allowing us to tackle the challenges of identity verification in ways we didn't think were possible. Their entire staff are very helpful and willing to go beyond basic customer service. The sales team was quick to follow-up on any questions and concerns. The customer service team is always proactive in checking in to make sure we are seeing the progress we wanted identifying other areas where we needed assistance. The development and support teams have been very quick with responses. Our technical team detailed that the documentation was very straightforward which allowed for a seamless implementation. Review collected by and hosted on G2.com.

There isn't anything to highlight in terms of a dislike. Everything has been fantastic since we started working with Trulioo. Review collected by and hosted on G2.com.

The process for onboarding is fast, and the data coverage is comprehensive, which can be customized to meet the compliance needs of various business lines or sectors in different regions of our company. In addition, timely information and support have been provided for inquiries and questions. Review collected by and hosted on G2.com.

The separate access to different accounts is inconvenient. It would be great if it can be integrated as one login. Review collected by and hosted on G2.com.