--- title: Truework Reviews meta_title: 'Truework Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Truework works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 53 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Truework Reviews **Vendor:** Checkr, Inc **Category:** [Other HR Software](https://www.g2.com/categories/other-hr) **Average Rating:** 4.7/5.0 **Total Reviews:** 53 ## About Truework Truework, a Checkr Company, is the income, employment, and asset verification platform built specifically for mortgage lenders. Verifying a borrower's income and employment has traditionally meant phone calls, faxes, and days spent waiting on an employer's HR department to call back. Truework replaces that with automated reports pulled directly from payroll providers and other authoritative data sources. The platform covers over 97% of U.S. workers from a single point of access, so lenders close loans faster without sacrificing accuracy, compliance, or borrower privacy. Truework connects directly to payroll providers and bank data partners, so verification reports come straight from the source instead of a processor chasing down documentation by hand. That same source-of-truth approach covers asset verification too — pulling account and balance data directly from bank partners rather than requiring borrowers to track down and upload their own statements. That direct connection changes underwriting day to day: approvals move faster, and borrowers spend less time waiting and re-submitting paperwork. 80% of verifications complete in under 24 hours. Instant verifications often finish in under a minute. Every report is built to GSE standards, so lenders aren't reformatting data before it's usable. Borrowers stay in control throughout. They authorize access to their own payroll data instead of having it requested behind their back — that's what keeps the process compliant, and what makes people willing to trust it. Lenders who've adopted Truework see the results in their own numbers: faster loan timelines and fewer deals falling through during underwriting. Pennymac is one example. After switching to Truework, the company cut verification costs by 20% and saved thousands of hours that used to go into manual follow-up. ## Truework Reviews ### 1. Truework Customer Service is Excellent **Rating:** 3.5/5.0 stars **Reviewed by:** Jill P. | Executive Services and Personnel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about Truework?** We like the ease of use and the automatic email sent to staff every Monday. The response from customer service has been excellent when I've had questions. **What do you dislike about Truework?** Wish the questions could be customized or questions could be added. **What problems is Truework solving and how is that benefiting you?** We are able to track the COVID-19 health status of our employees, and feel more confident that we are protecting our staff. ### 2. Efficient interesting concept **Rating:** 3.5/5.0 stars **Reviewed by:** Nadia T. | HR Specialist **Reviewed Date:** May 27, 2021 **What do you like best about Truework?** It's helpful because employees can easily generate letters as proof of employment when they are not at work. We also really love the health dashboard with the covid questionnare. **What do you dislike about Truework?** I wish that the integration with zenefits were better. There always seems to be trouble syncing our new employees with truework. They only do updates on Saturdays as well so that creates issues in itself. **What problems is Truework solving and how is that benefiting you?** Less paperwaste by utilizing the health dashboard feature. It's more efficient too. ### 3. Lessens my Load **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Truework?** This product saves me time every day, which is invaluable. I love that my employees can have control over what they will allow, and I love that letter templates can be created and controlled by me. I love that it's integrated into a platform that we already use for payroll, and it was SO EASY to set up and use. **What do you dislike about Truework?** Lengthy reviews still come to me, but that is fine because it's still cuts my workload down, which was the initial intent - finding products that make me more efficent. I wish there was a way they could reject the ones that are clearly not employed by us. **Recommendations to others considering Truework:** Give it a try! You've got nothing to lose! **What problems is Truework solving and how is that benefiting you?** The day to day time spent doing employment verifications (simple ones) is gone! I simply tell the caller to go to the Truework website for the information they need and I'm done! Love the fact that this mundane task is totally eliminated and that my employees have control over whether they approve the verification or not. I also love that no "code" is required, that all the requester has to do is search for our company name. ### 4. A good partnership **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Truework?** We partnered with Truework in April 2019 to lift the ever-growing VOE requests off of our very lean HR Team and help with quicker resolution for our team members. Special shout of to Lydia Lewis, our account manager who has been welcoming of any system functionality requests and feedback. This partnership has saved my team hundreds of hours crafting team member letters of verification and completion of complicated and heavy bank loan VOE requests. Grateful for Truework! **What do you dislike about Truework?** Partnering so early in Truework's development means growing together! There have been aches and pains of waiting on developing the systems capabilities together including past and future employment verification. **What problems is Truework solving and how is that benefiting you?** Currently looking into Truework's ability to verify future employment. Plenty of team members are requesting these kinds of future VOE to move to the location their job with our company is located. More to come from the engineering team! ### 5. Great customer support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Truework?** The customer support team is absolutely incredible. Quick and accurate responses. **What do you dislike about Truework?** The integration took a bit longer than we expected, which slowed down the process a bit **Recommendations to others considering Truework:** N/A **What problems is Truework solving and how is that benefiting you?** huge timer saver ## Truework Discussions - [How can we get more companies to use TrueWork?](https://www.g2.com/discussions/33369-how-can-we-get-more-companies-to-use-truework) - 1 comment, 1 upvote - [View Truework pricing details and edition comparison](https://www.g2.com/products/truework/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A25%3A19+-0500&secure%5Bsession_id%5D=d3f0041d-2a76-43a5-9cfd-845904acff6c&secure%5Btoken%5D=6dae8a1189c9fd204a2665554112287838470a1fd978f12658e3639d97a5696e&format=llm_user) ## Truework Features **Additional Functionality** - Alerts/Notifications - Prioritization - Learning Management - API - Change Management - Configurable Workflow - Task Management - AI Copilot - Change Tracking - Collaboration Tools - Configuration Management - Release Management - Training Management - Change Planning - Compliance Management - Service Level Agreement (SLA) Management - Single Sign On - Multi-Language - Workflow Management - Audit Trail - Generative AI - Customizable Branding - Knowledge Base Management - Approval Workflow - Self Service Portal - Document Management - Problem Management - Reporting & Statistics - Support Ticket Management - Event Logs - Calendar Management - Customizable Fields - Incident Management - Third-Party Integrations - Activity Tracking - Niche Application - Specialized or Emerging Capabilities - Distinct HR Functionality ## Top Truework Alternatives - [Wellfound Jobs](https://www.g2.com/products/wellfound-jobs/reviews) - 4.2/5.0 (90 reviews) - [Jetpack](https://www.g2.com/products/jetpack/reviews) - 4.6/5.0 (10 reviews) - [Snoooz AI](https://www.g2.com/products/snoooz-ai/reviews) - 4.8/5.0 (30 reviews)