--- title: Truework Reviews meta\_title: 'Truework Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Truework works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 53 scale: '5' date\_modified: '2026-07-12' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

# Truework Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Truework but has limited features.  
  
Are you part of the Truework team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Truework, a Checkr Company, is the income, employment, and asset verification platform built specifically for mortgage lenders. Verifying a borrower's income and employment has traditionally meant phone calls, faxes, and days spent waiting on an employer's HR department to call back. Truework replaces that with automated reports pulled directly from payroll providers and other authoritative data sources. The platform covers over 97% of U.S. workers from a single point of access, so lenders close loans faster without sacrificing accuracy, compliance, or borrower privacy. Truework connects directly to payroll providers and bank data partners, so verification reports come straight from the source instead of a processor chasing down documentation by hand. That same source-of-truth approach covers asset verification too — pulling account and balance data directly from bank partners rather than requiring borrowers to track down and upload their own statements. That direct connection changes underwriting day to day: approvals move faster, and borrowers spend less time waiting and re-submitting paperwork. 80% of verifications complete in under 24 hours. Instant verifications often finish in under a minute. Every report is built to GSE standards, so lenders aren't reformatting data before it's usable. Borrowers stay in control throughout. They authorize access to their own payroll data instead of having it requested behind their back — that's what keeps the process compliant, and what makes people willing to trust it. Lenders who've adopted Truework see the results in their own numbers: faster loan timelines and fewer deals falling through during underwriting. Pennymac is one example. After switching to Truework, the company cut verification costs by 20% and saved thousands of hours that used to go into manual follow-up.

* * *

Seller
[Checkr, Inc](https://www.g2.com/sellers/checkr-inc)
Discussions
[Truework Community](https://www.g2.com/products/truework/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Trenton Lee

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/truework/pricing)

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View All Alternatives
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## User Insights

Average based on 53 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Jill P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill P.")
JP

Jill P.

Executive Services and Personnel Manager

Small-Business (50 or fewer emp.)

9/28/2020

"Truework Customer Service is Excellent"

3.5/5

What do you like best about Truework?

We like the ease of use and the automatic email sent to staff every Monday. The response from customer service has been excellent when I've had questions. Review collected by and hosted on G2.com.

What do you dislike about Truework?

Wish the questions could be customized or questions could be added. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

We are able to track the COVID-19 health status of our employees, and feel more confident that we are protecting our staff. Review collected by and hosted on G2.com.

Show More

3/31/2021
Current UserValidated ReviewerSource: Organic

NT

Nadia T.

HR Specialist

5/27/2021

"Efficient interesting concept"

3.5/5

What do you like best about Truework?

It's helpful because employees can easily generate letters as proof of employment when they are not at work.

We also really love the health dashboard with the covid questionnare. Review collected by and hosted on G2.com.

What do you dislike about Truework?

I wish that the integration with zenefits were better. There always seems to be trouble syncing our new employees with truework. They only do updates on Saturdays as well so that creates issues in itself. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

Less paperwaste by utilizing the health dashboard feature. It's more efficient too. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research")
AM

Verified User in Market Research

Mid-Market (51-1000 emp.)

11/12/2020

"Lessens my Load"

4/5

What do you like best about Truework?

This product saves me time every day, which is invaluable. I love that my employees can have control over what they will allow, and I love that letter templates can be created and controlled by me. I love that it's integrated into a platform that we already use for payroll, and it was SO EASY to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Truework?

Lengthy reviews still come to me, but that is fine because it's still cuts my workload down, which was the initial intent - finding products that make me more efficent. I wish there was a way they could reject the ones that are clearly not employed by us. Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

Give it a try! You've got nothing to lose! Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

The day to day time spent doing employment verifications (simple ones) is gone! I simply tell the caller to go to the Truework website for the information they need and I'm done! Love the fact that this mundane task is totally eliminated and that my employees have control over whether they approve the verification or not. I also love that no "code" is required, that all the requester has to do is search for our company name. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

7/1/2020

"A good partnership"

4/5

What do you like best about Truework?

We partnered with Truework in April 2019 to lift the ever-growing VOE requests off of our very lean HR Team and help with quicker resolution for our team members. Special shout of to Lydia Lewis, our account manager who has been welcoming of any system functionality requests and feedback. This partnership has saved my team hundreds of hours crafting team member letters of verification and completion of complicated and heavy bank loan VOE requests. Grateful for Truework! Review collected by and hosted on G2.com.

What do you dislike about Truework?

Partnering so early in Truework's development means growing together! There have been aches and pains of waiting on developing the systems capabilities together including past and future employment verification. Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

Currently looking into Truework's ability to verify future employment. Plenty of team members are requesting these kinds of future VOE to move to the location their job with our company is located. More to come from the engineering team! Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/27/2020

"Great customer support team"

4/5

What do you like best about Truework?

The customer support team is absolutely incredible. Quick and accurate responses. Review collected by and hosted on G2.com.

What do you dislike about Truework?

The integration took a bit longer than we expected, which slowed down the process a bit Review collected by and hosted on G2.com.

Recommendations to others considering Truework:

N/A Review collected by and hosted on G2.com.

What problems is Truework solving and how is that benefiting you?

huge timer saver Review collected by and hosted on G2.com.

Show More

9/2/2020
Validated ReviewerSource: Organic

## Questions about Truework? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Truework
](https://www.g2.com/products/truework/discussions/new)

 ![JC A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC A.")
JA

JC Araujo
•
Last activity over 5 years ago

How can we get more companies to use TrueWork?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/33369-how-can-we-get-more-companies-to-use-truework)

[
View all Discussions
](https://www.g2.com/products/truework/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/truework/pricing)

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