--- title: TrueSight Orchestration Reviews meta\_title: 'TrueSight Orchestration Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how TrueSight Orchestration works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 16 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # TrueSight Orchestration Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TrueSight Orchestration but has limited features. Are you part of the TrueSight Orchestration team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Reduce costs and errors through IT process automation * * * Seller [BMC Helix](https://www.g2.com/sellers/bmc-helix) Discussions [TrueSight Orchestration Community](https://www.g2.com/products/truesight-orchestration/discuss) Overview by Bill Talbot Show More ## Top-Rated Alternatives [ ![Asana](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asana") Asana 4.4/5(13,857) ](https://www.g2.com/products/asana/reviews) [ ![Wrike](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wrike") Wrike 4.2/5(4,539) ](https://www.g2.com/products/wrike/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,268) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/truesight-orchestration/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Investment Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Banking") AI Verified User in Investment Banking Enterprise (\> 1000 emp.) 4/29/2021 "Complete IT Process Automation tool" 4/5 What do you like best about TrueSight Orchestration? As an IT developer it is pretty easy to develop complex IT workflow. Many out of the box workflows which can be easily dragged and dropped on the canvas for developing the required integration. Nice UI for adminstration as well developing, most of the administration can be done from grid manager UI. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Like most of the RPA tools now a days management expecting a user friendly tool which anybody can develop their workflow. No GUI based automation. High cost license for an instance and it's associated cost for each adapter. XSLT is very basic does not have any its own modules for any internal execution, recently they have introduced XSLT2.0 as an utility for executing XSLT2.0. There it's an unofficial limit how many modules you can develop and run on the instance as it causes sync issues between HA peers and also delay in execution Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: It is a good companion if you have other BMC components in your organization or else it is costly Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? Alert break fix automation New user onboarding/removing Access to applications resources Review collected by and hosted on G2.com. Show More 5/5/2021 Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Small-Business (50 or fewer emp.) 5/30/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "TrueSight Orchestration Review" 5/5 What do you like best about TrueSight Orchestration? It automates the recurring incidents, which helps us to find the resolution processes, also helps us to handle IT Operations issues with proactive problem management. It supports both version of Windows and web based client tools Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Issue with RPA tools which not easily intergrae with that ans also no proper docs available that how to do that and their automation process, license cost is also bit of concern bit expensive Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: IF you want to increase your daily BAU and operations, then one must use this fantastic tool IF you want to increase your daily BAU and operations, then one must use this fantastic tool Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? IT helps the problems relaalted to daily operations and proactive resolutions, helps in many way that how we resolve all those isues etc and their procative solutions Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic OH Omkar H. Senior Technical Consultant Mid-Market (51-1000 emp.) 1/16/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Most mature, structured yet faster orchestration tool." 5/5 What do you like best about TrueSight Orchestration? Ease of workflow design development and production rollout. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Couldn't customize the value dashboard enough. Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: For a quick development of business solutions with regards to automation or complex integrations , this is a best product. IT gives smooth implementation platform along with just a couple of clicks for release as well as roll back of the workflow. Organization having big goals and wanted to deliver high value to customers, should definitely takes the benefit of this product. Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? Business service automation in association with BMC Remedy. Network task automation, business portals and asset management tools integrations for synchronization of IM, CM, WO and asset CIs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vignesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vignesh S.") VS Vignesh S. Cloud Administration Sr. Associate Enterprise (\> 1000 emp.) 12/22/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Best and Interactive tool for Monitoring. I suggest to add some extra shortcuts and reduce latency." 4/5 What do you like best about TrueSight Orchestration? Interactive look... Superior UI Nice colors and ability to monitor many servers simultaneously. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? A factor that I dislike is latency. Loading for some seconds to switch between servers. I also hate the search option in it. I can only search one device at a time. Instead, many legacy tools have the option to search many devices at once. Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: I can only search one device at a time. However, many legacy tools have the option to search multiple devices simultaneously. If this is rectified, TS will be the best tool. Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? I am monitoring thousands of servers at a time. The benefit is its user interface. Loving it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ashish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish K.") AK Ashish K. VMware Engineer Enterprise (\> 1000 emp.) 4/19/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Its an industrial friendly tool, and I have worked closely with it" 5/5 What do you like best about TrueSight Orchestration? \*Its easy to integrate with other BMC tools like TSA, Remedy,BNA etc if you you have such tools on board. \*BMC support for technical issues is good. "Documentation is freely and always available. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? \*UI is bit outdated \*Third-party integration is complicated Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: Always keep updating the product with BMC's latest version Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? It helps automate most of our ITIL led task in our environment with ease. Its a time saving and we don't need people's intervention. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 1/10/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Truesight great product" 5/5 What do you like best about TrueSight Orchestration? Great product easy to implement, use and support - it works okay all things considered. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Sometimes configuration seems to be much complicated. Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: Great support provided by the truesight team. So, overall great experience with truesight. Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? Helps in monitoring the whole infrastructure. Review collected by and hosted on G2.com. Show More 4/10/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 4/15/2021 "best for on-premise monitoring" 3.5/5 What do you like best about TrueSight Orchestration? Best for pro active monitoring Easy to manage the nodes and applications Easy to troubleshoot Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Implementing to on-perm with HA is bit complicated Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? best for proactive monitoring the servers and applications Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/23/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "TrueSight orchestration" 4/5 What do you like best about TrueSight Orchestration? Easy to understand, develope and implement. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Less exposed to open market, training is not easily available from BMC Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? Speed IT process management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") CA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 3/25/2021 "Nice solution" 2.5/5 What do you like best about TrueSight Orchestration? Single pane of glass solution that will help us in IT operations Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? Complicated to deploy and has a lot of components Review collected by and hosted on G2.com. Recommendations to others considering TrueSight Orchestration: One of the best solution Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? Typical IT operations problems Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 12/14/2020 "I’ve had a chance working with this monitoring tool and in my opinion is quiet ok." 5/5 What do you like best about TrueSight Orchestration? The upsides are definitly time reaction to make alerts, once something will get wrong on the server, the bad value or parameter will be shown immediately. Review collected by and hosted on G2.com. What do you dislike about TrueSight Orchestration? From time to time, there might appear fake alert. Review collected by and hosted on G2.com. What problems is TrueSight Orchestration solving and how is that benefiting you? The benefits are as follows: -Quick solving, you can start investigating issue much easier an quicker -Good looking and easy to use UI. -Fast Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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