Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great software"
5/5
What do you like best about TrueReview?

TrueReview makes getting reviews simple and easy. Clients love how easy it is and we are able to achieve more reviews because of it's simplicity. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

There should be a way to link all of your accounts together so when a review is posted to Google (for example) it posts the same review across multiple platforms. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hello! Thank you so much for your review. We're glad to hear that your clients love how easy the review requests are, and that TrueReview is helping you get more reviews!

Review distribution to multiple websites at the same time is not possible because users must log in to their accounts. If you'd like more insight, please send an email to help@truereview.co or use our in-app chat to get in touch with us.

Steve B.
SB
Steve B.
Agent
Small-Business (50 or fewer emp.)
"Reviews with True Review"
5/5
What do you like best about TrueReview?

They have helped my business to collect reviews in a short timespan very easy to use Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

There are no downsides great product for a business owner Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Steve, happy to hear you've been getting more reviews with TrueReview!

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great system"
5/5
What do you like best about TrueReview?

TrueReview allows for some nice customizations in frequency, design, etc..., which is great for any business. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

We like what it does, but for some reason, we are still not getting many reviews. People seem to ignore it unfortunately. However, we understand that it is not at the fault of TrueReview Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Glad to hear TrueReview's customization options have been useful for your business! If you'd like us to review your campaign messaging and suggest improvements to maximize customer engagement feel free to reach out to us through the in-app chat or by emailing help@truereview.co

Thank you!

Joshua H.
JH
Joshua H.
Small-Business (50 or fewer emp.)
"Excellent Service, Great Reputation Management Product"
5/5
What do you like best about TrueReview?

I really value the prompt responses from their customer support team, the attention to detail in every interation, and the evolving/improving nature of their product. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Anything I may dislike is something they are already working to improve or a feature they are planning to implement. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thank you for your positive review, Joshua! Thanks for your kind words about our customer support. We're glad that TrueReview has made requesting reviews as easy as possible.

AL
Alden-Edwin: L.
Small-Business (50 or fewer emp.)
"I wish they did more but for the price point they offer the best service of their kind"
3.5/5
What do you like best about TrueReview?

They keep track of who you've already contacted they follow up and it's professional Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I wish they incentivized or did more to convince people to review or something Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Alden, thanks for your review! The SMS messages and emails are fully customizable, so you can add offers in the message itself. We will be happy to review your campaign messaging and suggest improvements to maximize your review requests. Please reach out to us at help@truereview.co or through our in-app chat.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Clean and easy to use"
5/5
What do you like best about TrueReview?

Seamless and well designed experience with just the right amount of functionality Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Wish it had a true white-label platform for agencies Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

We're glad the TrueReview experience has been seamless and well-designed, bringing consistent reviews to your clients!

Barbara B.
BB
Barbara B.
Small-Business (50 or fewer emp.)
"Perfect for my healthcare practice"
5/5
What do you like best about TrueReview?

It is easy to request reviews and not time consuming. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Reviewers must have a google email to leave review. which is not TrueReview's fault. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thank you so much for your review, Barbara. I'm glad TrueReview makes requesting reviews for your healthcare practice easy!

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Thank you !"
4/5
What do you like best about TrueReview?

TrueReview is a great solution to encourage positive reviews Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

We are just gettting started and do not have any current dislikes about TrueReview Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thank you for letting us know that TrueReview has been a great tool for encouraging reviews for your business! Your review is greatly appreciated!

Boris T.
BT
Boris T.
CEO
Mid-Market (51-1000 emp.)
"Great tool for generating reviews"
5/5
What do you like best about TrueReview?

TrueReview does a great job of sending requests to clients at the right time Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

You can only setup 1 automated SMS in the review journey. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Boris, glad to hear TrueReview has been working well for your business! Stay tuned for future updates as we are releasing multiple campaigns soon, and have future plans to add more contact options.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Reviews made easy"
5/5
What do you like best about TrueReview?

I have tried several different review apps. TrueReview is hands down the best one. The ease of use when adding multiple location, and the ability to use it with zappier. TrueReview has simplified our review process. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I have not come across anything that I am unhappy about yet. I would like to see a mobile app. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

So glad to hear TrueReview has simplified your review process and it is getting you more customer reviews!