Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"I love that the site is user friendly, I can easily login request and reply to our new reviews."
4/5
What do you like best about TrueReview?

TrueReview is increasing our reviews as well as getting accurate and postive reviews about the company. Our team loves having access to the reviews. I also have to say that the customer support is amazing, quick to respond. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

So far, I haven't found anything I dislike about TrueReview. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi there, thanks so much for your positive review. We're happy to hear you've found TrueReview to be user friendly and it is helping you increase your business reviews!

Tim H.
TH
Tim H.
Small-Business (50 or fewer emp.)
"Program is Awesome"
5/5
What do you like best about TrueReview?

TrueReview is an awesome tool to use when requesting reviews from customers. It makes it extremely easy to ask for reviews. You just put in persons mobile number or email in your dashboard and send and that's it. Very simple to use. Since I've been using the program I have triple the amount of reviews I have had in a short period of time. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I don't see any downside. I have no complaints. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Excited to see your reviews have tripled since using TrueReview - thanks for sharing your experience! We look forward to facilitating more reviews for your business.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"TruReview has brought great reviews for our small business!"
4/5
What do you like best about TrueReview?

As a small business we rely heavily on word-of-mouth, recommendations, and public reviews. TruReview has allowed us to keep track of who we've sent reviews to, let's us schedule things in advance, and we get reviews through a number of platforms. We use TrueReview on a weekly basis and that has helped us receive tons of helpful feedback from our clients, which in turns brings in new clients. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

The user interface can feel a bit slow at times, especially when trying to edit a scheduled request that's already been submitted. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thank you so much for your positive review! It's great to hear TrueReview is helping you bring in more customers by increasing your online reviews!

OD
Oscar D.
Small-Business (50 or fewer emp.)
"An excellent way to send out Review Requests and Reminders which I never took the time to do before."
5/5
What do you like best about TrueReview?

The fact that adding a new contact and sending a request takes seconds. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I would like it to show Yelp and NextdoorReviews as well, it currently only links properly to Facebook and Google. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Oscar, thanks for the positive review! We're happy that TrueReview has been easy to use and your staff can easily send review requests. Stay tuned for future updates as we are planning on adding more integrations with other review platforms.

Khanh N.
KN
Khanh N.
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about TrueReview?

The service works really good and the customer service is outstanding. I would get a reply right away or within a day. Mikael helped me out a lot and even helped trouble shoot some Zapier integrations I had problems with. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Nothing. Keep improving every day........ Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Khanh, thanks for sharing your positive review. We're happy to hear that TrueReview has helped you gain lots of reviews in a short period of time!

Jonathan W.
JW
Jonathan W.
Managing Partner
Small-Business (50 or fewer emp.)
"Couldnt be easier to use!"
5/5
What do you like best about TrueReview?

The tech is very light and easy to use for all our users Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Nothing to dislike about True Review, is has been a great tool Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thank you for your fantastic review, Jonathan!

We're thrilled to hear that you find TrueReview light and easy to use for all your users. It's wonderful to know that our tool has been a great asset to your company.

Your feedback about the seamless deployment of reviews and feedback is incredibly valuable to us. We designed TrueReview to simplify this process, and it's gratifying to see it benefiting your company.

If you ever have any suggestions or need assistance, please don't hesitate to reach out. We're here to help!

CD
Carlos D.
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about TrueReview?

TrueReview has become an excellent way to receive Google reviews from clients and our webinar attendees. Since January, our Google reviews increased by 30%! I would recommend this platform to any business, especially small businesses looking to gain trust in clients. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

There isn't a downfall that I have experienced yet. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

We're so excited that your reviews have increased by 30% since using TrueReview!

Thanks so much for the positive review!

Dennis A.
DA
Dennis A.
Mid-Market (51-1000 emp.)
"Amazing product!"
5/5
What do you like best about TrueReview?

It was incredibly easy to set up an integration with Salesforce using Zapier and connect our GMB locations. Using the product has increased our positive monthly reviews drastically. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I would like to be able to create more than one segment per request as to tier review sites to the user based on business impact. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Thanks Dennis for the feedback. Glad to hear you've seen a drastic increase in reviews since using TrueReview!

Edith S.
ES
Edith S.
Small-Business (50 or fewer emp.)
"Great Customer Service"
4.5/5
What do you like best about TrueReview?

Easy to start up and was a quick short orientation of the platform. Customer Service was on point!! Concerns about the layout that customers saw when they were leaving a review were quickly addressed and a solution was implemented quickly. Customers have found leaving a review to be straightforward. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

No current dislikes or concerns with how the platform runs. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview
Edit edit

Hi Edith, thanks so much for sharing your positive experience with our customer support! Glad to hear TrueReview is helping to increase your Google reviews 🤩

Verified User in Facilities Services
AF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Smooth and Complete"
5/5
What do you like best about TrueReview?

TrueReview has all the features we need and is very easy to use. Being able to gauge clients' reactions is the best feature. The team is always quick to reply when we have any questions. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

I wish drip campaigns could feature more than one text message. Review collected by and hosted on G2.com.