---
title: TrueReview Reviews
meta_title: 'TrueReview Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 72 reviews by the users' company size, role or industry to
  find out how TrueReview works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 72
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# TrueReview Reviews
**Vendor:** TrueReview  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 72
## About TrueReview
🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!



## TrueReview Pros & Cons
**What users like:**

- Users value the **seamless AI integration** of TrueReview, enhancing workflow and facilitating consistent Google review requests. (1 reviews)
- Users appreciate the **seamless client interactions** of TrueReview, enhancing workflows and simplifying Google review requests. (1 reviews)
- Users value the **professional and organized communication** of TrueReview, facilitating seamless workflows and efficient review requests. (1 reviews)
- Users appreciate the **ease of use** of TrueReview, resulting in an increase in received reviews. (1 reviews)
- Users value the **email notifications** from TrueReview for enhancing communication and streamlining the review request process. (1 reviews)
- Users love the **automated review process** of TrueReview, enhancing collaboration and streamlining workflows effortlessly. (1 reviews)
- Reputation Management (1 reviews)
- Users value the **increase in Google reviews** thanks to TrueReview's organized communication and seamless workflow features. (1 reviews)
- Visibility Growth (1 reviews)

**What users dislike:**

- Users report **filtering limitations** with TrueReview, as many text messages are likely marked as spam and unnoticed. (1 reviews)
- Users reported that many messages were filtered as **spam** , resulting in lower engagement compared to emails. (1 reviews)



- [View TrueReview pricing details and edition comparison](https://www.g2.com/products/truereview/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A58%3A18+-0500&secure%5Bsession_id%5D=12659aed-6ac3-47af-b083-227f6e891a22&secure%5Btoken%5D=d66881a29065b850483ca7087be618f41b8af0e8fb2938204de1beacbb3b59d7&format=llm_user)

## TrueReview Features
**Collection**
- Authentication
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Reminders
- Review Monitoring
- Email Reminders
- Monitoring
- Performance Metrics
- Surveys & Feedback
- Activity Tracking
- Data Import/Export
- Review Notification
- Reporting & Statistics
- Feedback Management
- AI Copilot
- Real-Time Analytics
- Survey/Poll Management
- Activity Dashboard
- SMS Messaging
- CRM
- Visual Analytics
- Purchasing & Receiving
- Real-Time Notifications
- Customizable Reports
- Response Management
- Customizable Branding
- SEO Management
- Engagement Tracking
- Review Badge Management
- Negative Feedback Management
- Social Sharing
- Real-Time Data
- Dashboard
- Communication Management
- Sentiment Analysis
- Alerts/Notifications
- Customizable Templates
- Commenting/Notes
- Template Management
- Customer Experience Management
- Social Promotion
- Campaign Management
- Email Management
- Review Request
- Multi-Location
- Multi-Channel Campaigns
- Chat/Messaging

**Consumer Intelligence**
- Customer Feedback
- Sentiment Analysis
- Competitive Analysis

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Reporting**
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**In-House Management**
- Employee Performance
- Team Workflow

**Display Options**
- Badges
- Widgets
- Integration & APIs
- Marketing
- Social Media Integration

**Generative AI**
- AI Text Generation
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top TrueReview Alternatives
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  - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews)
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