Truepic Vision Reviews & Product Details

I find Truepic Vision really easy to use, and the user-friendly interface makes it straightforward. I like that I can tailor site inspections for different purposes and teams, including tailoring questions, setting required questions, requesting specific photos, and creating different teams for different inspection triggers. The reports give us very good information. It’s also a cost-effective way for us to inspect business locations across the country without sending people out, and the initial setup was very quick—it took about a day. Review collected by and hosted on G2.com.

One challenge I have with Truepic Vision is customer response. I think it might help if I could tailor the number that sends the text message to an actual number from our financial institution. When customers receive a text from an unknown number, they may not respond or may think it’s spam. Using our number might make them more likely to respond and feel more confident about where the text is coming from. Review collected by and hosted on G2.com.

Easy to set up, easy to train others, easy for staff to use, easy for customers to use Review collected by and hosted on G2.com.

Requested updates and changes to the software can take a while to be implemented Review collected by and hosted on G2.com.

I love how much time is saved collecting documentation/photos. This really is a game changer for my process. Review collected by and hosted on G2.com.

Not very much. At first it took longer than I liked for the photos inspection to be converted to a pdf for upload, but since, that has been addressed and is much better. Review collected by and hosted on G2.com.

Truepic is a convenient and efficient way to verify and item's authenticity. It's easy to use and can be used anywhere. It's easy to communicate with the auditor through Truepic by text. Having the location of the item is a very useful tool. Review collected by and hosted on G2.com.

The new version is clunkier than the original version. I understand the new version has more security features but it takes more "clicking" to get through to the audit or information on each picture. Review collected by and hosted on G2.com.

Truepic’s platform has proven highly adaptable to our needs in agriculture and lending. Whether we’re verifying the condition of a tractor, confirming herd counts, or documenting fencing and pasture improvements, the system adjusts to the unique demands of rural operations. It’s not a generic solution; instead, it accommodates the specific realities we face in this sector.

Security and authenticity are central to the experience. Each inspection photo is verified at the moment it’s taken, capturing location, time, and device details. This eliminates concerns about recycled or altered images, which is especially important when making decisions about loan disbursements or collateral verification.

The support we’ve received has been outstanding. Our Customer Success Manager is always quick to respond, proactive in recommending workflow improvements, and genuinely committed to ensuring the platform works for us. This level of engagement makes the relationship feel more like a partnership than a typical vendor arrangement.

We’ve also seen significant cost savings. The expenses we once incurred for travel and staff time during in-person inspections have been greatly reduced, making the return on investment clear and tangible.

Truepic continues to enhance their platform, making integration with our existing systems even smoother. The open API design ensures we’re not restricted, allowing us to connect with other tools as our operations grow and change. Review collected by and hosted on G2.com.

Overall, the platform performs exactly as promised and has provided significant value. If I were to suggest an area for improvement, it would be the user interface. Although it is clean and functional, adopting a more dynamic or modern design could enhance the navigation experience. However, this is more of a desirable enhancement than a genuine flaw, as it does not detract from the product’s reliability or effectiveness. Review collected by and hosted on G2.com.

I worked as the developer implementing the Truepic API for Renovation Lending Software (RLS). I very much enjoyed working on this project. The documentation was professional, clean, and clearly written making it easy for me to connect to endpoints and receive the data needed from the application making it easy to integrate into our system.

Truepic's development team did a great job providing 3rd party developers with the tools they needed to build a functioning interface for their own applications.

Kenneth was also very helpful in answering my questions, determining unique solutions, and helping me to track down the source of any problems I encountered. I can see that Truepic is working on constantly improving their product and I believe that what you are doing has a lot of potential, even beyond real estate applications. Review collected by and hosted on G2.com.

There are still some gaps on the functionality between the API and the Dashboard interface, but I believe the teams is constantly working to improve this. Review collected by and hosted on G2.com.

Our team of the Ukrainian non-governmental public organization "Anti-Corruption Headquarters" uses Truepic Vision to photograph and record damaged and destroyed cultural monuments. This allows us to conveniently collect information from various regional coordinators working throughout Ukraine and record information about inspections conducted in one place. In the future, convenient formation of a certificate makes it possible to transfer information to state bodies, including law enforcement, and use it for further processing. We recommend trying it. Review collected by and hosted on G2.com.

For a public organization, you always want even more opportunities for the openness of the photos used in the application. Review collected by and hosted on G2.com.

We have been working with Trupic now for several years and have met with the team virtually many times.

The video capture functionality was a game changer for our business as well as the location features and rooting out fraud.

One of the HUGE wins is that doing Trupic inspections over on site inspections makes the repair take less time, which makes our customers happy and saves us money compared to on site inspections. We are saving 1 to 2 days per repair in time as well due to not having to send someone out and wait for the report.

TruePic a valueable asset to our team by continuing to innovate and bring new ideas to the table and listening to our needs as a business and trying to figure out any obstacles we face together.

Thank you TruePic! Review collected by and hosted on G2.com.

The only downside is that we have to use less intelligent features when the people we ask to use the app won't use TruePic, it takes longer. We are still working on getting the industry to accept using it on their end, but its been fantastic for us, no issues! Review collected by and hosted on G2.com.

It is very user friendly and easy to use, whether that is from the perspective of the creator or the recipient. The fraud detection features are impressively accurate and valuable in evaluation. The team at Truepic knows their stuff and are constantly improving their offerings. Review collected by and hosted on G2.com.

Bulk ordering is handled by the team at Truepic. It would be ideal to have that capability on the admin dashboard. Review collected by and hosted on G2.com.

Product provides a simple, seamless interaction with end user, inclusive of several fraud detection tests when data is captured. The Truepic Vision Staff are hands on, responsive and constantly look for feedback to develop enhancements or iterations. Review collected by and hosted on G2.com.

Only the end user submission is captured with no capability for vendor to make additions to survey report form, other than in notes. No way to add recommendations by vendor to be part of the PDF export. Review collected by and hosted on G2.com.