I like how they present the available refunds and show what docs are needed. Follow-up is largely automated, and chat support is also helpful. Review collected by and hosted on G2.com.

I haven't found anything yet that I don't like. Review collected by and hosted on G2.com.

We hardly have to do anything since initial setup. It kind of just runs in the background and we see reimbursements. We previously had a different program where we would manually submit reimbursement requests, but since TrueOps, we have recieved at least 10x what we were recieving previously. We haven't had a problem over the few months we've been signed up. Review collected by and hosted on G2.com.

Our company has not had any issues with TrueOps so far. Review collected by and hosted on G2.com.

True ops are absolutely fantastic at communication, from initialisation to ongoing reimbursements they are top notch. Fast and extremely easy they let you know what they need from you and do everything else themselves. Review collected by and hosted on G2.com.

That they don't have a mobile app to work from! Can't ever go wrong with an easy to use app Review collected by and hosted on G2.com.

All things automatically done, hustle free Review collected by and hosted on G2.com.

Nothing about the dislike yet, using it for several months Review collected by and hosted on G2.com.

We have used a number of different reimbursement companies since 2021. The first one we used kept 25% commissions. What we love about TrueOps is that in addition to their unprecedented 10% commissions (only), they have an exceptional customer service. They respond to our queries fast and professionally. WE are very glad we are using them. The first month we used them (June 2024), they saved us over $5K. Review collected by and hosted on G2.com.

Nothing. All good .There is nothing we dislike. Review collected by and hosted on G2.com.

They are very effitient and take one of the smallest fee on the market. On top of that, in any case Amazon make reversal reimbursement, they will also give you back their fee, unlike some of their competitors Review collected by and hosted on G2.com.

there were some problems with connecting Amazon EU account, but we solved it with their support Review collected by and hosted on G2.com.

I started using Trueops last year in December, and we saw great results already in the first month. Easy setup process, great communication, support, and great results. Their commission rate is also much lower than the other similar services. Highly recommended! Review collected by and hosted on G2.com.

Nothing comes to my mind at this moment. Review collected by and hosted on G2.com.

Process has been super smooth and easy to upload invoices for submission. TrueOps takes care of the rest. TrueOps has easily gotten us twice the reimbursements than the previous company we used and less than half the effort. Review collected by and hosted on G2.com.

So far, nothing. program & interface has been very easy to work with. Review collected by and hosted on G2.com.

In less than two months, TrueOps got us Cash reimbursed from Amazon over $5000. There was no hassle to sign up. Review collected by and hosted on G2.com.

We have not found anything we dislike about TrueOps. Everything is going smoothly. Review collected by and hosted on G2.com.

They're clear and effective refund-recoupment process. Review collected by and hosted on G2.com.

Nothing I can think of. Everything they say they are going to do they do. Review collected by and hosted on G2.com.