Before TrueOps, we were fighting for cases ourselves which, depending on the amount of discrepancies, could take up to an hour just for the initial message. Now all I have to do is send in PO's with the corresponding items and I'm done. This has been incredibly helpful as we've needed to use this almost every day!

The customer support is also extremely helpful and courteous. They've clarified any problems I've had with using TrueOps. Review collected by and hosted on G2.com.

On the home page of the TrueOps dashboard, there is no way to search/sort particular cases or reimbursements. If you have a screen displaying a lot of information, at least give it a filter function. Review collected by and hosted on G2.com.

I've tried a lot of these tools/services and this is by far the best. It's a great service/tool that isn't just an automation done by a tool but also people supporting the automation on the back-end. It has a great pricing structure to go with it and the tool was extremely easy to set up and get going, I've maybe logged in a total of 3 times and it keeps working perfectly. Review collected by and hosted on G2.com.

I don't have much to say here but since it is a newer tool/service it misses some of the back-end account management pieces like adding additional emails to keep your entire team in the loop. But the tool does it's job so thats all I care about. Review collected by and hosted on G2.com.

I have been using refund services for 8 years now and switching to TrueOps has been great. By far the best service I have used. Very easy set up with transparent details on all the reimbursement cases. Nice that they refund any reversals as well. The other services didn't have a dashboard either. Much appreciated! Review collected by and hosted on G2.com.

Nothing yet, but I will update if anything comes up. Review collected by and hosted on G2.com.

We started using TrueOps recently and they have helped us reclaim money that Amazon owed us. The software is easy to use and the customer service is fantasic and very responsive. Review collected by and hosted on G2.com.

Can't think of anything we dislike, they offer fair rates and have great support Review collected by and hosted on G2.com.

Implementation took no less than 10 minutes. I was referred by a friend, and this was so easy to use. Founder personally was in touch with me through the process. Review collected by and hosted on G2.com.

Nothing. They are so easy to use and have great support. Review collected by and hosted on G2.com.

The platform is extremely easy to follow, and the time taken from setting up an account to receiving your first reimbursement thanks to TrueOps was so.little it was fantastic.

The team are great at communicating anything that they need to process your claims asap. My company has received over $1000 of reimbursements that I would never have found myself. Thank you TrueOps Review collected by and hosted on G2.com.

I haven't found a downside to the platform. Review collected by and hosted on G2.com.

They are almost a 'set it and forget it' sort of subscription. Besides uploading PODs on Amazon, there's nothing more we need to do, and have saved 1000$s of dollars in the first few months. Review collected by and hosted on G2.com.

Nothing that we've seen as yet. We have compared pricing, and theirs seems to be the best we've gotten Review collected by and hosted on G2.com.

Super Easy Software to Get Money Back from FBA, so far recovered $1,342.11 for us! Review collected by and hosted on G2.com.

Nothing bad to say about TrueOps all the hassle is purely with Amazon Review collected by and hosted on G2.com.

High rate of winning cases. Easy to setup. Review collected by and hosted on G2.com.

Nothing yet. Everything works perfectly. Review collected by and hosted on G2.com.

TrueOps is by far the easiest FBA software we have used. We have test 3 others and they require the least amount of work from our side. Review collected by and hosted on G2.com.

Shipments past 120 days they are not able to get POD from UPS or other carriers. Review collected by and hosted on G2.com.