Umar S.
US
Umar S.
Director
Small-Business (50 or fewer emp.)
"Brilliant Service"
5/5
What do you like best about TrueOps FBA Refunds?

Quick service and catches anything I miss Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Not much! It has cheap fees, brilliant customer service. I have nothing to complain about. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Finally a reimbursement tool I feel like I trust"
5/5
What do you like best about TrueOps FBA Refunds?

Clear dashboard. Claims done properly unlike many other tools who submit very poor bulk cases. If you want to check a particular case or item you can easily and find all cases and claim IDs. Time-saving wise it is good value. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

There aren't really any downsides so far. I have used it maybe approaching 1 year Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very fair fees"
5/5
What do you like best about TrueOps FBA Refunds?

The really affordable pricing, the simplicity of the plattform, customer service is good, Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Functionality is limitted, sometimes I dont get enough insights in a few things. Shipping cost reclamations for EU market places seem to be not as reliable - not sure if this feature is working at all. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Best FBA Reimbursement Software"
5/5
What do you like best about TrueOps FBA Refunds?

TrueOps FDA refunds are too easy. It happens automatically. I've tried other software, and not only is TrueOps the best price, but it's also the easiest to use. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Nothing comes to mind - I thin the software is great Review collected by and hosted on G2.com.

Maximus K.
MK
Maximus K.
CEO
Small-Business (50 or fewer emp.)
"No brainer"
5/5
What do you like best about TrueOps FBA Refunds?

Guaranteed ROI every single month. No brainer Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

I think having a monthly call with an account manager would be neat to go over where we're seeing the most reimbursements. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
IC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Overall good!"
5/5
What do you like best about TrueOps FBA Refunds?

we are managed to recoever missing units without manually to input all the details Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

nothing in particular - all good. Maybe having more reports would be goood Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great Company!!"
5/5
What do you like best about TrueOps FBA Refunds?

They are very helpful and on top of things Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

There is nothing I dislike about TrueOps. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Excellent experience thus far"
5/5
What do you like best about TrueOps FBA Refunds?

Easy to use, good communication on lost inventory, etc. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

No complaints as it's very user friendly! Review collected by and hosted on G2.com.

DQ
David Q.
Owner
Small-Business (50 or fewer emp.)
"TrueOps is the best in the business."
5/5
What do you like best about TrueOps FBA Refunds?

It's lower cost than the rest, but it doesn't play the tricks like some of the others do. I don't want to do this task myself, so TrueOps helps out and it's for a reasonable amount. They do everythign automatically so there's no need for me to be involved. IN a sense, it's like having a worker ersonally looking at this every single day. They have retrieved thousands of dollars for me from Amazon and I do nothing, so I'm grateful. I've used another service before and quite frankly, I was happy when I made the switch over to TrueOps. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

There's nothing to dislike as I've used them in tha last few months. Customer service replies very fast as well in the day or night. Not sure how they do it but it's great. Review collected by and hosted on G2.com.

Blanca J.
BJ
Blanca J.
Marketplace Customer Service Representative
Small-Business (50 or fewer emp.)
"Respectful, Considerate, Easy Communication!"
5/5
What do you like best about TrueOps FBA Refunds?

The best thing about TrueOps FBA Refunds in my experience, so far, is the want to help on TrueOps part. It's easy to communicate with reps; the longest I ever waited for a response was 1 day only, but a normal response is within minutes or an hour. There is an eagerness to help which makes it very comfortable to ask questions, and the dashboard has smooth navigation. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

I haven't had a single issue with Trueops so far! Review collected by and hosted on G2.com.