TrueOps FBA Refunds Reviews & Product Details

TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed inventory and instant credits for reimbursement reversals, and cutting-edge technology that gets you onboarded and finds more refunds faster than anyone else. With a founding team that includes a CPA, the CEO of an eight-figure Amazon seller, and a seasoned eCommerce software developer, we know what it means to deal with Amazon. So we built a system that finds every penny that Amazon owes you and we manage the process to get it back.

Seller

TrueOps

Discussions

TrueOps FBA Refunds Community

Languages Supported

English

Product Description

TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed inventory and instant credits for reimbursement reversals, and a 100% North America-based auditing team that diligently oversees every aspect of your account. With a founding team that includes a CPA and the CEO of an eight-figure Amazon seller, we know what it means to deal with Amazon. So we built a system that finds every penny that Amazon owes you and we manage the process to get it back.

Overview by

Simcha Kanter

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

6 months

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Elisheva Z.

Manager

Small-Business (50 or fewer emp.)

6/10/2024

"Our experience with TrueOps"

5/5

What do you like best about TrueOps FBA Refunds?

We started using TrueOps recently and they have helped us reclaim money that Amazon owed us. The software is easy to use and the customer service is fantasic and very responsive. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Can't think of anything we dislike, they offer fair rates and have great support Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/29/2024

"Easy implementation, Great Support team"

5/5

What do you like best about TrueOps FBA Refunds?

Implementation took no less than 10 minutes. I was referred by a friend, and this was so easy to use. Founder personally was in touch with me through the process. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Nothing. They are so easy to use and have great support. Review collected by and hosted on G2.com.

Noel M.

Small-Business (50 or fewer emp.)

4/24/2024

"Making Claiming Back from Amazon a True Pleasure!!!"

5/5

What do you like best about TrueOps FBA Refunds?

The platform is extremely easy to follow, and the time taken from setting up an account to receiving your first reimbursement thanks to TrueOps was so.little it was fantastic.

The team are great at communicating anything that they need to process your claims asap. My company has received over $1000 of reimbursements that I would never have found myself. Thank you TrueOps Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

I haven't found a downside to the platform. Review collected by and hosted on G2.com.

Varun J.

CEO

Small-Business (50 or fewer emp.)

5/31/2024

"Great way to recover some Amazon Fees"

5/5

What do you like best about TrueOps FBA Refunds?

They are almost a 'set it and forget it' sort of subscription. Besides uploading PODs on Amazon, there's nothing more we need to do, and have saved 1000$s of dollars in the first few months. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Nothing that we've seen as yet. We have compared pricing, and theirs seems to be the best we've gotten Review collected by and hosted on G2.com.

Ryan S.

Founder | CEO

Small-Business (50 or fewer emp.)

7/22/2024

"Super Easy Software to Get Money Back from FBA"

5/5

What do you like best about TrueOps FBA Refunds?

Super Easy Software to Get Money Back from FBA, so far recovered $1,342.11 for us! Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Nothing bad to say about TrueOps all the hassle is purely with Amazon Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

4/24/2024

"TrueOps is a game-changer for our Amazon FBA operations"

5/5

What do you like best about TrueOps FBA Refunds?

High rate of winning cases. Easy to setup. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Nothing yet. Everything works perfectly. Review collected by and hosted on G2.com.

What problems is TrueOps FBA Refunds solving and how is that benefiting you?

TrueOps has been a game-changer for our Amazon FBA operations.

Over the past four months, it has effectively managed over 490 reimbursement claims for lost inventory, securing a total of $13,600 back to our account.

The software’s ability to track and handle these claims effortlessly has not only saved us a considerable amount of money but also a great deal of time and hassle. Its intuitive interface and robust tracking mechanisms make it incredibly easy to use and integrate into our existing processes. Coupled with exceptional customer support, TrueOps has proven itself to be an indispensable asset for anyone serious about maximizing their FBA reimbursements. Review collected by and hosted on G2.com.

Mark S.

CEO

Small-Business (50 or fewer emp.)

6/24/2024

"The best FBA refund software we have used"

5/5

What do you like best about TrueOps FBA Refunds?

TrueOps is by far the easiest FBA software we have used. We have test 3 others and they require the least amount of work from our side. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Shipments past 120 days they are not able to get POD from UPS or other carriers. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

8/27/2024

"Quick, intuitive, and helpful"

4.5/5

What do you like best about TrueOps FBA Refunds?

I like how they present the available refunds and show what docs are needed. Follow-up is largely automated, and chat support is also helpful. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

I haven't found anything yet that I don't like. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

4/17/2024

"Incredibly easy setup and reimbursements are effortless!"

5/5

What do you like best about TrueOps FBA Refunds?

We hardly have to do anything since initial setup. It kind of just runs in the background and we see reimbursements. We previously had a different program where we would manually submit reimbursement requests, but since TrueOps, we have recieved at least 10x what we were recieving previously. We haven't had a problem over the few months we've been signed up. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

Our company has not had any issues with TrueOps so far. Review collected by and hosted on G2.com.

Matthew W.

Small-Business (50 or fewer emp.)

4/17/2024

"Amazing experience throughout using trueops"

5/5

What do you like best about TrueOps FBA Refunds?

True ops are absolutely fantastic at communication, from initialisation to ongoing reimbursements they are top notch. Fast and extremely easy they let you know what they need from you and do everything else themselves. Review collected by and hosted on G2.com.

What do you dislike about TrueOps FBA Refunds?

That they don't have a mobile app to work from! Can't ever go wrong with an easy to use app Review collected by and hosted on G2.com.