The amazing team at Vesta has helped us grow an incredible community of brand advocates. They develop and manage our campaigns and implement any ideas we have to create amazing missions for our members. But our best insights come from the surveys and marketing research the Vesta team conducts for us utilizing our community. We've gained valuable insights into our brand and our customers over the last 2 years. Review collected by and hosted on G2.com.

The back-end of the Vesta platform can be a little clunky, but the Vesta team does such a great job at creating a full-service experience, our bi-monthly status meetings are enough to get all of the information we need. Review collected by and hosted on G2.com.

For the most part, onboarding was super simple. Our business is seasonal and our dedicated rep often helps us brainstorm ideas that could bring in incremental revenue during our slower seasons. Review collected by and hosted on G2.com.

The campaigns feature could use some work. If I want to run a campaign and double the number of reward points for all customers, the campaign only checks our customer group for new accounts once per day. So, if you create an account in the middle of the day as a new customer, you wouldn't be included in the campaign. This has been something our team has had to work around within the platform. Review collected by and hosted on G2.com.

I absolutely loved collaborating with the Vesta team. Our account manager was on top of all the activities and projects we had running at once and she did a great job of making sure we had enough runway time to brief our internal team. The insights team is next level! We were able to gather so much data on our target audience and then use that data in a way that lead to deep engagement with the brand turning our fans in brand advocates which is hard to do when brand loyalty doesn't necessarily exist the way it used to. Review collected by and hosted on G2.com.

The backend of the platform was very user-friendly and the Vesta team was able to share "how-to" guides and advice for setup if my team ever got stuck. When we were first building our community some of the features that we were looking for weren't available however the product team was on top of integrating those features into the product pipeline so over time the features we were looking for were built in. Review collected by and hosted on G2.com.

The team at VESTA takes a genuine interest in helping your brand succeed and pulls out all the stops to see that you do. I've had nothing but good things to say about what they've done for my brand. Finding & fostering a community is not easy but VESTA has mastered it! Review collected by and hosted on G2.com.

I like all the faeatures so far and the people are great so no complaints. Review collected by and hosted on G2.com.

The insights and community-building capabilities are great. Review collected by and hosted on G2.com.

Nothing to dislike. In our first year working with Vesta we've been learning how to better integrate the information and insights in our other brand initiatives. Review collected by and hosted on G2.com.

First is the Vesta team. They are creative, and engaging, and deliver exceedingly valuable recommendations no matter what the business objective is.

Second, is the all-in-one platform to drive engagement, advocacy, loyalty and insights all under one roof. Our community was extremely engaged whether it was helping pick a new flavor for our next product launch, trialing a new product, or posting on their social channels to drive advocacy amongst other parents. Review collected by and hosted on G2.com.

There wasn't anything my team and I formally disliked. The Vesta team consistently pushed the envelope to customize our branded community and there was never a "I'm not sure if we can do that" answer. Review collected by and hosted on G2.com.

They do what they say they will right away. They keep on top of things even if I am behind. They help brainstorm ideas for discussions, missions, polls, etc. Review collected by and hosted on G2.com.

Do not have any dislikes or downsides. JS Review collected by and hosted on G2.com.

The onboarding process. The team at Zinrelo was amazing. My rep Justin John did a thorough job helping us get set up, and implementing the software into our native CRM platform. The feedback and immediate response was almost unheard of in today's business environment. Review collected by and hosted on G2.com.

Should have done it sooner! I regret not partnering with Zinrelo before now. There were a few hiccups getting our website to work with the Zinrelo dashboard at first, but the pros on Zinrelo's end had it working in no time. Review collected by and hosted on G2.com.

It combines a loyalty program and referral program into one easy interface. It's clean and easy to understand, and is easily customizable. The rewards for social integrations is very helpful as a growing business. The white glove service is attentive and very helpful. Review collected by and hosted on G2.com.

Using with BigCommerce, we have to generate our own coupon codes. The interface also does not seem as friendly to our older customers as we get frequent emails about misunderstandings. That however is just user error. Review collected by and hosted on G2.com.

The Vesta team is amazing at creating a content calendar for us, including missions for the community to be part of. It's a fantastic way of engaging with your audience! Review collected by and hosted on G2.com.

There isn't anything that I dislike about the eplatform. I will say that the admin platform on the backend could be a bit more user-friendly. Review collected by and hosted on G2.com.