Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great company to work with!"
4.5/5
What do you like best about TrueLoyal?

Zinrelo has been great to work with. They are very responsive and proactive with suggestions for improvement. It was very easy to setup and the admin dashboard is very easy to use. Our executive team has been very impressed with our activity to date. It's wonderful that we can easily add rules to make certain product exempt from receiving rewards. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

Reporting is a bit of a struggle. Not quite as straightforward as I would like. That being said, Zinrelo is always open to hop on a call to assist us in gauging what is happening with our account and steer us in the direction to make changes and gain more customer interactions. Review collected by and hosted on G2.com.

Response from Mihir Barve of TrueLoyal

Thank you for taking the time out to share your experience and reviewing us. We will work on creating a better experience with our reporting.

Verified User in Entertainment
AE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Great team"
4/5
What do you like best about TrueLoyal?

Designated representative, easy to use, customizable Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

No app for Apple users, web is not designed for mobile making it difficult to use on the go Review collected by and hosted on G2.com.

Andrea R.
AR
Andrea R.
eBusiness Technology Solutions Specialist
Enterprise (> 1000 emp.)
"The easiest way to leverage UCG"
5/5
What do you like best about TrueLoyal?

TINT is the easiest way to gather and leverage branded/UGC content online! Thanks to TINT's plug-and-play solution, we have been able to introduce multiple social walls across our webistes in fast and reliable way. The console is very userfrienly and does not require any coding experience to set-up. I strongly recomment TINT to any business that wants to leverage its online presence. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

The account management has still room for improvement. Huge companies with multiple social networks could struggle with the channels recertification. Unfortunately this issue is partially due to Facebook support and not directly by TINT Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Brads Tint Review"
5/5
What do you like best about TrueLoyal?

The support team. Follow up is helpful. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

Not enough new visualizers. We need more variety. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Great Company"
5/5
What do you like best about TrueLoyal?

The platform is very easy to use and operator friendly. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

I wish there was a pre-made explainer page and email we could just use Review collected by and hosted on G2.com.

Response from Mihir Barve of TrueLoyal

Thank you for your review. We will internally take up your suggestion of the pre-made explainer page.

ME
Michelle E.
Enterprise (> 1000 emp.)
"Simplifying and Amplifying UGC"
4.5/5
What do you like best about TrueLoyal?

TINT offers a user-friendly streamlined process to explore relevant UGC across many social platforms and then gain approval to utilize desired UGC in our marketing efforts. The automated copy to gain UGC permission is a great timesaver. TINT offers a place to consolidate and store all of our UGC we’ve gained rights to (UGC Library).

Additional features such as being able to embed UGC into our webpages are great. Our team is also exploring using TINT Experiences to run a sweepstakes which is another great feature of TINT.

The TINT team is very responsive and great to work with. They are invested in helping our team learn how to use the functionalities to their fullest extent as well as exploring new functionalities like Experiences. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

A couple of limitations for our use is not being able to follow individual accounts (you follow via hashtags instead) and the limit of the hashtags or queries you can follow per stream. Review collected by and hosted on G2.com.

BT
Beth T.
Controller
Small-Business (50 or fewer emp.)
"A feature rich, result driven loyalty program"
4.5/5
What do you like best about TrueLoyal?

They offer tons of features to keep customers engaged. We have seen good results after using their platform. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

Netsuite sometimes creates an issue with creating coupons. Review collected by and hosted on G2.com.

Response from Mihir Barve of TrueLoyal

Thank you so much for your kind words, Beth. We really appreciate you taking the time to share your experience and review us.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for Social Displays but Pricey"
4.5/5
What do you like best about TrueLoyal?

TINT allows you to quickly integrate social media displays and feeds into live event walls, screens, and websites. Their user interface is friendly and intuitive and has many customization options. The moderation and analytics work well and provide extra value. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

In order to have an unbranded, white labeled solution, TINTs pricing is high. Even their single day event pricing is a bit high for resellers or agencies but there is still room for markup. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Excellent UGC solution and top-notch customer service"
4/5
What do you like best about TrueLoyal?

TINT has been invaluable in helping us source authentic, relevant content to repurpose on a wide variety of platforms. The benefits of having content visible all in one place cannot be underestimated, and the in-built rights approval system in particular is incredibly useful, and the process seamless. The upshot is that we have scaled-up our content production and posting significantly, and now almost have so much we don't know what to do with it all! Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

In some instances the web display options are limited, but the custom CSS and excellent, flexible client support usually means we can achieve the desired look and feel. Review collected by and hosted on G2.com.

SC
Sandy C.
Operations Manager
Small-Business (50 or fewer emp.)
"Satisfied Customer"
5/5
What do you like best about TrueLoyal?

It has allowed us to increase our customer's loyalty and reward our frequent buyers. Review collected by and hosted on G2.com.

What do you dislike about TrueLoyal?

Reporting has been a bit of a struggle, but the staff has done their best to provide us with as much information as we have needed to evaluate the health of our program. Some activities that build engagement we wish they were more easy to implement, without much API implementation needs. Review collected by and hosted on G2.com.

Response from Mihir Barve of TrueLoyal

Thank you so much for your kind words, Sandy. We really appreciate you taking the time out to share your experience and review us.