--- title: TrueLoyal Reviews meta_title: 'TrueLoyal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 160 reviews by the users' company size, role or industry to find out how TrueLoyal works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 160 scale: '5' date_modified: '2026-08-07' parent_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # TrueLoyal Reviews **Vendor:** TrueLoyal **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 160 ## About TrueLoyal Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth. The platform enables brands to create experiences that encourage participation, strengthen relationships, and reward meaningful consumer actions. By combining loyalty programs, fan communities, gamification, and consumer-generated content (UGC), TrueLoyal helps brands engage their audiences in ways that go beyond simple transactions. These experiences don’t just deepen relationships with existing customers — they also help attract new ones. When engaged consumers share content, participate in communities, and advocate for brands they love, they naturally influence and convert new audiences through trusted peer voices. TrueLoyal connects these experiences across both digital and offline touchpoints. With built-in receipt scanning technology, brands can capture in-store and online purchase activity to gain a more complete view of how consumers interact with their brand. By bringing engagement, participation, and loyalty together, TrueLoyal helps brands drive repeat purchase, influence key behaviors, deepen customer relationships, and acquire new consumers through authentic advocacy. ## TrueLoyal Pros & Cons **What users like:** - Users value the **ease of use** of TrueLoyal, facilitating smooth onboarding and efficient program management. (7 reviews) - Users praise the **exceptional customer support** of TrueLoyal, appreciating prompt responses and proactive assistance at all times. (5 reviews) - Users value the **rewards based on loyalty** , finding it easy to navigate and beneficial for their business. (5 reviews) - Users find the **setup process easy** , praising the efficient onboarding and supportive customer service from TrueLoyal. (4 reviews) - Users appreciate the **rewards based on loyalty** , enhancing engagement and offering tailored benefits for a user-friendly experience. (3 reviews) - Affordable (2 reviews) - Easy Setup (2 reviews) - Users value the **immediate responsiveness** of TrueLoyal, facilitating community engagement and insightful data-driven decisions. (2 reviews) - Helpful (2 reviews) - Loyalty Programs (2 reviews) **What users dislike:** - Users report occasional **bug issues** that hinder the experience, impacting overall satisfaction with TrueLoyal. (2 reviews) - Users face **integration issues** with TrueLoyal, making it challenging to connect with other platforms like Facebook or YouTube. (2 reviews) - Users face **lack of integrations** with TrueLoyal, making it challenging to connect with platforms like Facebook and YouTube. (2 reviews) - Users find the **poor usability** of TrueLoyal frustrating, experiencing outdated design and slow support responses. (2 reviews) - Users find the **technical issues** with TrueLoyal frustrating, particularly the challenging integrations and outdated interface. (2 reviews) - Usage Difficulty (2 reviews) - Users express frustration with **communication delays** when waiting for rewards, impacting their overall experience with TrueLoyal. (1 reviews) - Content Management (1 reviews) - Expensive (1 reviews) - Users find the **limited customization options** of TrueLoyal to be a significant drawback, impacting their personal experience. (1 reviews) ## TrueLoyal Reviews ### 1. Zinrelo is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about TrueLoyal?** I like the Dashboard. It gives you an excellent overview of what's happening with your rewards. **What do you dislike about TrueLoyal?** Some of the reports are difficult to navigate. **Recommendations to others considering TrueLoyal:** Talk to Justin he's amazing **What problems is TrueLoyal solving and how is that benefiting you?** We felt that loyalty point would be a good way to retain customers **Official Response from Mihir Barve:** > Thank you for the great review. Our team will evaluate how we can provide a better user experience for the reports. ### 2. Great feature set and a great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about TrueLoyal?** Among the platforms we evaluated, Zinrelo had the best features. **What do you dislike about TrueLoyal?** Nothing to dislike its working great for us. **What problems is TrueLoyal solving and how is that benefiting you?** With Zinrelo’s feature set we can act promptly on new trends and set up loyalty promotion campaigns in a breeze. That has saved us time and money. **Official Response from Mihir Barve:** > Thanks for the great review Hunter! ### 3. It's great working with Zinrelo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about TrueLoyal?** Zinrelo has great customer service. They are very responsive. There API documentation is also well organized. **What do you dislike about TrueLoyal?** It would be nice to have a testing/staging area for integration testing. Also, it would be nice to have more dashboard options (upload your own icons for example) without having to hack through the css to make changes. **What problems is TrueLoyal solving and how is that benefiting you?** We are creating a rewards program to increase customer retention and loyalty. Our customers who have a recurring motnthly order continue to increase. **Official Response from Mihir Barve:** > Thank you for the great review. I will pass on your point about the testing/staging area to our product team. ### 4. Leave the heavy lifting to TINT **Rating:** 5.0/5.0 stars **Reviewed by:** Kim K. | Social Media Manager + Live Mascot Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about TrueLoyal?** I enjoyed the easy-to-use interface that was visual and intuitive. The customer support we received in onboarding was also top-notch—through recorded sessions and hands-on demos. As a data nerd, I enjoyed the easy-to-view and access analytics on the backend. **What do you dislike about TrueLoyal?** While most features were intuitive, some custom features were not as apparent; but these challenges were easily resolved through their superior customer service. **What problems is TrueLoyal solving and how is that benefiting you?** We were looking for a platform to host a contest—we wanted it to be fully on brand and customizable on-site, but we also wanted it to integrate on on-campus signage, too. ### 5. The best loyalty rewards program out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about TrueLoyal?** Honestly, the amount of customizability and integration on all store platforms is amazing. We have not been able to find any other programs like it. The whole process of setting it up has been a breeze as well. You have someone helping every step of the way. We have had Justin and he has been awesome. We get all our questions answered and if there is something he does not know he figures it out. Will definitely recommend and use this platform for as long as we are around. **What do you dislike about TrueLoyal?** So far there is not anything that we do not like. It has been awesome. **What problems is TrueLoyal solving and how is that benefiting you?** It is helping us to create and keep more customers and reward them for their business. We are able to reward them in pretty much any way we can think of because of the options that Zinrelo has. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Sean. We really appreciate you taking the time to share your experience and review us. ### 6. Zinrelo Loyalty Program - Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about TrueLoyal?** Using Zinrelo is so easy, anyone with little experience could figure out how to work it. The features of using a free plan are perfect for first time business if all you want is a basic rewards program for your customers. The Support Team are very responsive and very helpful, if you need help they will always be there to help you. **What do you dislike about TrueLoyal?** If I had to choose something, it would be that the end user does not have the ability to permanently delete old Rewards from their Dashboard, they are permanently stuck there which is quite cluttering. If you delete the shopify discounts linked from your Zinrelo to your Shopify Store you will not be able to generate them again which is frustrating. Also, when setting up DNS and TXT records there were some instructions missing that I had to get from the Support Team. DNS set up could be more informative. **Recommendations to others considering TrueLoyal:** Try it, its free. And if you want to pay for the extra features then you can at any time! Personally, I do not need the extra features yet, Rewarding customers automatically with the automation is simple and requires no manual inputting from me **What problems is TrueLoyal solving and how is that benefiting you?** Zinrelo is helping me solve the issue of rewarding customers for their custom, in the simplest way possible, for free with no headaches! The interface for my customers is easy for them to use, understand and redeem their rewards. The benefit of using Zinrelo is the fact I can reward customers for free and have some benefits that similar products do not provide ### 7. Zinrelo is Rewarding **Rating:** 4.5/5.0 stars **Reviewed by:** Sovlabs S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about TrueLoyal?** Zinrelo provides an easy rewards platform for customers to track their order points and use them, and the interface is easy to use when needing to look up or adjust a customer's points. We have also implemented in-cart redemption, which is even more convenient for customers. **What do you dislike about TrueLoyal?** Customers would like to deduct points automatically since they forget to use them. **What problems is TrueLoyal solving and how is that benefiting you?** We have seen an increase in sales since using Zinrelo and better customer retention. **Official Response from Mihir Barve:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience and review us. ### 8. GM **Rating:** 4.5/5.0 stars **Reviewed by:** Alex G. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about TrueLoyal?** Zinrelo gives our eCommerce platform a great way to incentivize customers to purchase again by offering meaningful rewards on their next purchase. The platform also engages with our audience via scheduled email to show new reward opportunities and reward expiration notices. On the backend, Zinrelo is a breeze to install on your eCommerce platform and we were able to be up and running in no time. **What do you dislike about TrueLoyal?** The customer dashboard can be cumbersome when navigating but overall a great software and a worthwhile investment. Upfront costs can be heavy, depending on customizations but Zinrelo has good value overall. **Recommendations to others considering TrueLoyal:** Great platform that offers flexibility and easy installation. Our rep meets with us quarterly to go over the gross impact of Zinrelo and our customer retention. Highly recommend and our customers love having the ability to save money on their NEXT order. The key word is NEXT! **What problems is TrueLoyal solving and how is that benefiting you?** This platform has increased our customer retention exponentially over the last 24 months. An affordable platform to increase customer retention. **Official Response from Mihir Barve:** > Thank you so much Alex. We really appreciate you taking the time out to share your experience and review us. We will look at creating a an easier option for navigating the dashboard. ### 9. The perfect platform to boost customer retention **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Director of E-Commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about TrueLoyal?** Zinrelo is a feature rich platform with a gamification element that keep customers excited and wanting to engage more with the brand then they had previously. I also like how Zinrelo offers integration with other vendors that we work with so we are able to incorporate the loyalty program into every touch point of the customer journey. Zinrelo has helped us to reduce the number of first time purchasers and create a strong loyal customer basis. **What do you dislike about TrueLoyal?** We faced a few minor issues but nothing major. The promptness of their customer service team ensured any issues were addressed immediately **Recommendations to others considering TrueLoyal:** Zinrelo has helped us reduce the number of first time purchasers and turn them into loyal customers who keep coming back. They have also enabled us to compete with Amazon by offering a loyalty program, which is something that Amazon currently does not have. Zinrelo was very easy and quick to set-up, and they offer support to make sure that your program is doing as well as it possibly can as your business grows. **What problems is TrueLoyal solving and how is that benefiting you?** With Zinrelo, our churn rate reduced, and we had an improvement in our customer retention numbers. This was something we had struggled with in the past. Over time the increase in retention has had a positive impact on our revenues. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Brittany. We really appreciate you taking the time out to share your experience and review us. ### 10. Very Happy with Zinrelo - KPS Essentials **Rating:** 5.0/5.0 stars **Reviewed by:** Justin E. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about TrueLoyal?** Their customer service is outstanding. My account representative, Nick Naik has made the onboarding and optimization processes incredibly easy. He stays in contact without blowing up my inbox or wasting time on 'update' meetings that don't actually help me make business decisions. I really appreciate that when Nick reaches out, I know he's doing so to provide strategic value to our organization. **What do you dislike about TrueLoyal?** We've had a couple of hiccups during rollout, but I wouldn't say I dislike anything about the software or organization. They handled everything quickly, we felt taken care of, and ultimately the experience for our users has been great. No complaints here. **Recommendations to others considering TrueLoyal:** I would recommend having a dedicated point-of-contact for each portion of the onboarding/rollout process. I managed all steps and it felt a bit overwhelming on top of my other work projects. That's my fault, not theirs though! **What problems is TrueLoyal solving and how is that benefiting you?** We needed a robust rewards program to drive new and returning customers to purchase with greater frequency. To date, Zinrelo has helped us to capture a significant amount of repeat business, as well as new business. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Justin. We really appreciate you taking the time out to share your experience and review us. ### 11. Tint has been a life saver in sourcing user generated content and securing content usage rights. **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon P. | Social & Mobile Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about TrueLoyal?** The Tint google chrome extension for requesting content usage rights **What do you dislike about TrueLoyal?** Not being able to search Instagram geo-locations in the dashboard **What problems is TrueLoyal solving and how is that benefiting you?** Ensuring we are successfully and properly securing content usage rights in the correct way. ### 12. TINT = UGC **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2021 **What do you like best about TrueLoyal?** I love that TINT has thought of everything. From incorporating auto-posts that allow users to agree to T&Cs within comments to a design studio that allows you to sort, download and create GIFs from owned content, it's the full-service UGC platform I have always dreamed of. The fully customizable sites that allow casting are worth their weight in gold, too. To the brands who aren't using TINT yet, I can promise that you're missing out on quality UGC that will add serious value to your social content. **What do you dislike about TrueLoyal?** The ONLY thing I dislike about TINT is that you an only download one file at a time in a zip drive. Mass download capability would make my download folder much cleaner. **What problems is TrueLoyal solving and how is that benefiting you?** Curating UGC, getting rights to content. **Official Response from Shriya Dayal:** > Hi Brittany, thanks for reaching out! We appreciate the feedback, and are always looking for ways to enhance your TINT experience. We have spoken to our Product team and they will be in touch with you directly with more information. ### 13. Manage User-Generated Content **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about TrueLoyal?** Our team manages an annual UGC contest with 70K+ employees and we are lucky to have found TINT to help collect and organize all of the content. Prior to TINT, it was a very manual process and with thousands of entries, it was a quite an undertaking. TINT makes our lives easier by being able to search, tag, and manage this process. **What do you dislike about TrueLoyal?** We use TINT a bit different than others, but one feature request that we have is the ability to quickly access all posts. Right now, the limit is at 60 posts per page and it's manually clicking through the page 10-15 times to get to the end (vs. being able to go to a specific section like entries 100-160.) Again, this is a very specific use case. **What problems is TrueLoyal solving and how is that benefiting you?** Saving time + the ability to work cross-functionally with other teams easier ### 14. Everything for your UGC needs under one roof! **Rating:** 5.0/5.0 stars **Reviewed by:** Enid S. | Social Media Manager, Field Engagement & Listening, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about TrueLoyal?** I really appreciate having the UGC studio to allow multiple teams to collaborate/pull content. The organization of the content, by appending tags, and using the UGC studio to be able to archive within the tool is really helpful. There's also the option to export in bulk which I think is an expectation anyone in marketing has when it comes to asset management. I think there's something to be said about how they integrate for display and web embeds. I also think the e-commerce features will complete the full circle of how to use UGC for marketing/digital. **What do you dislike about TrueLoyal?** The only downside is the title of the TINTs (not allowing spaces) and how they're sorted (no option to sort/filter) **Recommendations to others considering TrueLoyal:** I highly recommend using TINT if you're looking to implement a UGC strategy within your brand. There are a ton of users that take beautiful images and don't have 100K+ followers and that's what UGC really should be about. **What problems is TrueLoyal solving and how is that benefiting you?** It's a one-stop-shop for anything UGC, content/influencer/categorizing and archiving. Not to mention you can use it for any event (xmas party or conference) and if you wish, there's an e-commerce capability which I think could really help your brand. Apart from all that, there's a web-embed piece which really speaks to how this tool can give your UGC legs within different channels. ### 15. Complete and easy to use UGC Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Massimiliano I. | Omnichannel Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about TrueLoyal?** TINT is a very straight forward solution that offers a complete tool to collect, manage and display User Generated Content, allowing Brands to continuously leverage new and fresh content coming directly from their consumers. I also really appreciate the fact that it can be applied to complex company with different Brands and Markets. **What do you dislike about TrueLoyal?** Manually requesting the Legal Rights to display the collected UGC can be a very time-consuming task. In addition, as we are using TINT in a very huge company, the performances are sometimes impacted by the number of TINTs activated within our account. **Recommendations to others considering TrueLoyal:** If you are planning to leverage TINT solution to collect, moderate and display User Generated Content, make sure to use the different features it offers, in order to "unleash" the power of the solution. In addition, TINT can be displayed also on Digital Screens in the stores and not only embedded on the website. **What problems is TrueLoyal solving and how is that benefiting you?** With a huge amount of customers across the world, TINT allows our Brands and Markets to collect the content shared by our consumers, with a benefit to have new all the time new content available to display on different touchpoints. Finally, TINT is useful to discover in an easy and fast way the content generated by the users. ### 16. Zinreo is Simple, Effective, and Easy to Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Erin L. | Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about TrueLoyal?** My favorite part of using Zinrelo was the fact that I never reality had to pay much attention to it. It just worked. Customers are able to receive track in redeem their points without any help from me. **What do you dislike about TrueLoyal?** I wish the Zinrelo interface and dashboard was fully integrated with BigCommerce. I found it rather conversions having to leave the BigCommerce interface to go to the Zinrelo website before I could perform any administrative tasks. **Recommendations to others considering TrueLoyal:** Take your time, plan out your rewards program ahead of time. Make sure that your reward kennels and expected conversion rate do not allow you to do into unprofitability. Though it was not a problem we experienced, I can see how some overly-aggressive rewards programs could result in an unexpectedly high redemption rate. **What problems is TrueLoyal solving and how is that benefiting you?** Our organization was looking for a way to reward our customers without having to invest in potentially useless marketing endeavors. Zinrelo provided a way for me to reward my customers without me having to spend time directly administering the program. ### 17. Helps build repeat customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about TrueLoyal?** Zinrelo is a great product that turns single orders into multiple orders. **What do you dislike about TrueLoyal?** The initial setup was a little tedious but It was primarily because of our ERP. **What problems is TrueLoyal solving and how is that benefiting you?** We wanted to build our eCommerce community with loyal and repeat customers. Our products, service, and education content continue to grow, and we want to share this with our customers. **Official Response from Mihir Barve:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience and review us. ### 18. The perfect rewards platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2021 **What do you like best about TrueLoyal?** Zinrelo has all the loyalty marketing features we were looking for and even more. The best part about Zinrelo is the flexibility that allowed us to set up a program best suited for our customers. With their top-notch support team, our program was up and running sooner than we expected! **What do you dislike about TrueLoyal?** I have found zero downsides to this product or the company. **What problems is TrueLoyal solving and how is that benefiting you?** We were looking to create personalized experiences for our customers. Zinrelo’s data science approach helped us structure the program and develop tiers and rewards that helped us achieve this. **Official Response from Mihir Barve:** > Thank you so much for your kind words. We really appreciate you taking the time to share your experience and review us. ### 19. Advantages and Creative use of an Event Experience platform on a UGC Site **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew G. | Director Of Special Events, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about TrueLoyal?** Flexibility of the platform to create custom URLs/landing pages with various layouts. This is set up in a very user friendly way with customizable fields that truly allow you to extend your brand, engage your audience with UGC and even digital display advertising. Simply put, TINT is a digital playground with endless possibilities. **What do you dislike about TrueLoyal?** In regards to the virtual event side, there are certain areas where they could improve IF the virtual event space is truly a target audience/revenue stream for TINT. Certain things like a registration page, chat function, ability to submit multiple questions for a host/panel to view and respond during a livestream would add to the functionality and allow them to compete with other virtual event platforms. At the moment, the experience page for events is functional, but seems like an 'added bonus' to those already in the platform, but not a DRAW for new clients/future business within the events/virtual events ecosystem. **What problems is TrueLoyal solving and how is that benefiting you?** For my role, I am responsible for procuring sponsorships for my nonprofit while hosting engaging and relevent events . The UGC/TINTs allow me to not only engage the view through hashtags/competitions etc but also sell digital display space in the form of a TINT ad with custom messaging and click through to a sponsor's URL. This style of lead/traffic generation is valuable to many of our underwriters and have created a new revenue stream for my organization. ### 20. Great company to work with! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about TrueLoyal?** Zinrelo has been great to work with. They are very responsive and proactive with suggestions for improvement. It was very easy to setup and the admin dashboard is very easy to use. Our executive team has been very impressed with our activity to date. It's wonderful that we can easily add rules to make certain product exempt from receiving rewards. **What do you dislike about TrueLoyal?** Reporting is a bit of a struggle. Not quite as straightforward as I would like. That being said, Zinrelo is always open to hop on a call to assist us in gauging what is happening with our account and steer us in the direction to make changes and gain more customer interactions. **What problems is TrueLoyal solving and how is that benefiting you?** We've never had a loyalty program before so this is definitely helping us to gain attention from our customers and obviously, build loyalty. **Official Response from Mihir Barve:** > Thank you for taking the time out to share your experience and reviewing us. We will work on creating a better experience with our reporting. ### 21. The easiest way to leverage UCG **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea R. | eBusiness Technology Solutions Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about TrueLoyal?** TINT is the easiest way to gather and leverage branded/UGC content online! Thanks to TINT's plug-and-play solution, we have been able to introduce multiple social walls across our webistes in fast and reliable way. The console is very userfrienly and does not require any coding experience to set-up. I strongly recomment TINT to any business that wants to leverage its online presence. **What do you dislike about TrueLoyal?** The account management has still room for improvement. Huge companies with multiple social networks could struggle with the channels recertification. Unfortunately this issue is partially due to Facebook support and not directly by TINT **Recommendations to others considering TrueLoyal:** A keep driver for leveraging TINT is to design a clear strategy on UCG. (e.g. which social network, placement of the the social-walls within your digital assets and platform administration) **What problems is TrueLoyal solving and how is that benefiting you?** Implementing social content in our website has always been quite tricky, and TINT basically made this activity super ease. You just need to implement their plugin and all the content moderation can be easly managed on the TINT console. ### 22. Brads Tint Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about TrueLoyal?** The support team. Follow up is helpful. **What do you dislike about TrueLoyal?** Not enough new visualizers. We need more variety. **What problems is TrueLoyal solving and how is that benefiting you?** Playing clients' social media on our large LED boards ### 23. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about TrueLoyal?** The platform is very easy to use and operator friendly. **What do you dislike about TrueLoyal?** I wish there was a pre-made explainer page and email we could just use **What problems is TrueLoyal solving and how is that benefiting you?** We are retaining customers better **Official Response from Mihir Barve:** > Thank you for your review. We will internally take up your suggestion of the pre-made explainer page. ### 24. Simplifying and Amplifying UGC **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle E. | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2020 **What do you like best about TrueLoyal?** TINT offers a user-friendly streamlined process to explore relevant UGC across many social platforms and then gain approval to utilize desired UGC in our marketing efforts. The automated copy to gain UGC permission is a great timesaver. TINT offers a place to consolidate and store all of our UGC we’ve gained rights to (UGC Library). Additional features such as being able to embed UGC into our webpages are great. Our team is also exploring using TINT Experiences to run a sweepstakes which is another great feature of TINT. The TINT team is very responsive and great to work with. They are invested in helping our team learn how to use the functionalities to their fullest extent as well as exploring new functionalities like Experiences. **What do you dislike about TrueLoyal?** A couple of limitations for our use is not being able to follow individual accounts (you follow via hashtags instead) and the limit of the hashtags or queries you can follow per stream. **What problems is TrueLoyal solving and how is that benefiting you?** Simplifying the process of finding and managing UGC. We’re able to more easily identify Influencers via TINT. Benefits are a centralized hub for UGC relevant to each of our brands and an identified and simplified process for gaining rights to the UGC. We are mitigating legal risk by ensuring we have appropriate consent and record retention of user’s approval of our Terms and Conditions with UGC. ### 25. A feature rich, result driven loyalty program **Rating:** 4.5/5.0 stars **Reviewed by:** Beth T. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about TrueLoyal?** They offer tons of features to keep customers engaged. We have seen good results after using their platform. **What do you dislike about TrueLoyal?** Netsuite sometimes creates an issue with creating coupons. **What problems is TrueLoyal solving and how is that benefiting you?** We had to spend a lot to attract customers, but many would not buy from us again. We wanted a rewards program that could solve our customer retention problems. Zinrelo was able to do that and much more. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Beth. We really appreciate you taking the time to share your experience and review us. ### 26. Great for Social Displays but Pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about TrueLoyal?** TINT allows you to quickly integrate social media displays and feeds into live event walls, screens, and websites. Their user interface is friendly and intuitive and has many customization options. The moderation and analytics work well and provide extra value. **What do you dislike about TrueLoyal?** In order to have an unbranded, white labeled solution, TINTs pricing is high. Even their single day event pricing is a bit high for resellers or agencies but there is still room for markup. **Recommendations to others considering TrueLoyal:** Book a demo with the team to get a great walk through of the capabilities offered. Spend time playing around with the interface and all of the available options. **What problems is TrueLoyal solving and how is that benefiting you?** TINT has allowed us to offer social media feeds, hashtag walls and other live social media solutions to customers. ### 27. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about TrueLoyal?** It has allowed us to increase our customer's loyalty and reward our frequent buyers. **What do you dislike about TrueLoyal?** Reporting has been a bit of a struggle, but the staff has done their best to provide us with as much information as we have needed to evaluate the health of our program. Some activities that build engagement we wish they were more easy to implement, without much API implementation needs. **What problems is TrueLoyal solving and how is that benefiting you?** It has allowed us to connect with our loyal customers at a different level. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Sandy. We really appreciate you taking the time out to share your experience and review us. ### 28. Excellent experience using Zinrelo **Rating:** 5.0/5.0 stars **Reviewed by:** Raphael F. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2020 **What do you like best about TrueLoyal?** Zinrelo’s data science approach took the guess work out of strategizing. We can completely rely on the platform to deliver the best results. They also helped us provide several different gift card options as rewards to the customers. **What do you dislike about TrueLoyal?** We are happy with the platform and there's nothing we dislike. **What problems is TrueLoyal solving and how is that benefiting you?** Our initial objective was to increase customer retention and engagement. We experienced an increase in repeat purchases and subsequently higher revenue per customer. ### 29. Great Experience and Results so far **Rating:** 5.0/5.0 stars **Reviewed by:** Jared B. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about TrueLoyal?** Zinrelo is easy to understand and very configurable. The support is top notch as well. **What do you dislike about TrueLoyal?** Extra cost for campaigns module, but I understand. **Recommendations to others considering TrueLoyal:** Determine your goals for your loyalty program and make sure whatever you choose fits best. **What problems is TrueLoyal solving and how is that benefiting you?** Our goal was to increase customer loyalty and create new marketing opportunities. We feel Zinrelo has helped. **Official Response from Mihir Barve:** > Thank you so much for your kind words, Jared. We really appreciate you taking the time out to share your experience and review us. ### 30. A Wonderful Platform for Managing USG **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about TrueLoyal?** Our team has been using TINT for a little over a year, and our favorite aspects of the platform are the ease of use and access. The user interface is simple, and we never find ourselves wondering where something is or should be. The UGC studio is also a favorite feature of ours. TINT's team is extremely helpful and responsive, and if they don't have an answer they find someone who does without hesitation. The onboarding process was perfectly oriented, allowing us to learn about the product and meet the TINT team along the way. **What do you dislike about TrueLoyal?** Not necessarily gripes with the platform, but there are a few features our team would like to see added. such as being able to restrict the word count shown of an Instagram post on a website. While this can be done via CSS, it would be a nice feature to have to cut down on time spent. The accounts manager can also be a bit complicated as positions are shifted within the organization. **What problems is TrueLoyal solving and how is that benefiting you?** TINT has helped our team successfully manage our UGC and increase our engagement with our social following. ### 31. Love this app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about TrueLoyal?** Zinrelo is my go to app for my customer's rewards program. It's easy to use, professional looking, and flexible. My customers enjoy using it and it helps me increase leads! **What do you dislike about TrueLoyal?** Works great! No issues at all. I've been using it for over a year now. **What problems is TrueLoyal solving and how is that benefiting you?** Offering a great flexibil rewards system my customers can use. ### 32. I had a technical problem they supported me really quickly, it's great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2021 **What do you like best about TrueLoyal?** I had a technical problem that I could not solve and Nick answered me immediately and solved the problem very quickly, it's great **What do you dislike about TrueLoyal?** Nothing, I suggest to have the possibility to add a shortcut in the header will be interesting **Recommendations to others considering TrueLoyal:** Possibility to have a multilingual system Between free and paid plan propose a medium price Propose a collection page with product can be buy only with points **What problems is TrueLoyal solving and how is that benefiting you?** I haven't been using Zinrelo for very long, but it fits in well with my loyalty strategy ### 33. Very Easy to Use Rewards Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about TrueLoyal?** Program can be easily managed without coding or a technical background. My non-technical team can create loyalty activities and can rewards points to users. Setup was also quick. **What do you dislike about TrueLoyal?** Primarily rely on pre-built functionalities, so we don't really customize beyond that. **What problems is TrueLoyal solving and how is that benefiting you?** Improving customer retention. Keeping track of customer loyalty. The platform is super easy to keep track of customer engagement and product use. Our customers also enjoy the easy to use interface. **Official Response from Mihir Barve:** > We really appreciate you taking the time out to share your experience and review us. ### 34. Easy to connect feeds and great way of display UGC on websites **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad D. | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about TrueLoyal?** Easy to use and connect feeds from multiple sources, in addition to good customer service. **What do you dislike about TrueLoyal?** Sometimes feeds disconnect without us knowing, and we only notice once we check the website and see that no new content is coming in. **Recommendations to others considering TrueLoyal:** N/A **What problems is TrueLoyal solving and how is that benefiting you?** An easier way to aggregate social media posts and display them on a webpage instead of coding the whole thing from scratch. ### 35. Very responsive support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about TrueLoyal?** The team at Zinrelo are very quick to respond and are able to adapt to meet our requirements and resolve any issues. **What do you dislike about TrueLoyal?** The platform is generally good, however there could be some slight improvements in the UX design. **What problems is TrueLoyal solving and how is that benefiting you?** Zirnelo are helping us increase retention rates and the lifetime value of our customers. ### 36. Easy to use, and good for customer retention **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2021 **What do you like best about TrueLoyal?** I enjoy the simplicity of it on the admin side. It helps with customer retention as well. **What do you dislike about TrueLoyal?** Integrations are lacking a bit. I wish that there were custom options as well. **What problems is TrueLoyal solving and how is that benefiting you?** We have seen that there are customers that enjoy the ability to build up their points and it helps them become a bit more loyal to us as a company. **Official Response from Mihir Barve:** > We really appreciate you taking the time out to share your experience and review us. Could you help us understand which integrations and custom options you would like. We would like to work towards that. ### 37. Amazing tool used past 5-6years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2021 **What do you like best about TrueLoyal?** In very short span of time, we can fetch the tweets/post etc from various social platforms and display on web page **What do you dislike about TrueLoyal?** We are missing facebook hashtag. We earlier use to fetch the post based on hashtag on facebook but today, we cann;t **What problems is TrueLoyal solving and how is that benefiting you?** All tweets/post can be display at one go and be presented ### 38. Using TINT as a new platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about TrueLoyal?** The people! And the different ways we can use the tool to display UGC. **What do you dislike about TrueLoyal?** Platform could be a bit more intuitive in terms of UI. **Recommendations to others considering TrueLoyal:** Ask lots of questions so you learn the process and platform to the best of your ability. Ask for brand examples of how people use the tool publicly. **What problems is TrueLoyal solving and how is that benefiting you?** Problems: sourcing UGC. Benefits: seeing interesting trends for our brand. ### 39. Amazing service. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandro S. | Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about TrueLoyal?** Easy to use Full of optional and customization **What do you dislike about TrueLoyal?** Nothing, it's like the best in the market **Recommendations to others considering TrueLoyal:** Easy to setup ad use **What problems is TrueLoyal solving and how is that benefiting you?** Benefits like time for other integrations in our websites We don't need more maintenance with every news social API updated ### 40. Affordable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about TrueLoyal?** We get prompt support response. Anytime I have a question, it gets answered the same day. **What do you dislike about TrueLoyal?** No cons so far. Interface is easy to use and understand. **Recommendations to others considering TrueLoyal:** If you’re looking for an affordable reward platform, go with Zinrelo. **What problems is TrueLoyal solving and how is that benefiting you?** We are a small business, the other platforms were asking for 60k. Zinrelo worked with us on our budget. **Official Response from Mihir Barve:** > We really appreciate you taking the time out to share your experience and review us. ### 41. Tint for IQSA LTD **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about TrueLoyal?** We find tint really easy to use and love the variety in functionality, especially the experiences tab! **What do you dislike about TrueLoyal?** It would be great to be able to manually change the order of images regardless of the date for a tint. **Recommendations to others considering TrueLoyal:** I would definitely recommend Tint. The intuitive platform and the great support from the team make it so easy to work with! **What problems is TrueLoyal solving and how is that benefiting you?** We're able to integrate UGC seamlessly on our website as well as being able to easily run competitions through tint form submissions on experiences. ### 42. The UGC platform you wish you knew about earlier. **Rating:** 5.0/5.0 stars **Reviewed by:** robert g. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about TrueLoyal?** The easiness of use and your rep is always readily available. **What do you dislike about TrueLoyal?** Linking accounts can be confusing especially if you work on numerous brands. **What problems is TrueLoyal solving and how is that benefiting you?** Contests and sweepstakes. ### 43. The Loyalty Marketing Software is a Must Have **Rating:** 5.0/5.0 stars **Reviewed by:** Steve C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about TrueLoyal?** The emails that are sent on certain trigger points have made our marketing efforts a lot easier. **What do you dislike about TrueLoyal?** The templates prior to launch could have taken less time. We asked for a lot of customization so Zinrelo may not be at fault there. **Recommendations to others considering TrueLoyal:** This is a great platform that helps you create a rewards program based on relevant data. Their support team is very professional, knowledgeable and helpful! **What problems is TrueLoyal solving and how is that benefiting you?** The promotional marketing engine is almost on autopilot thanks to Zinrelo **Official Response from Mihir Barve:** > Thank you so much for your kind words Steve. We really appreciate you taking the time out to share your experience and review us. We are working to ensure a program always launches on the set timelines. ### 44. Unique Points Redemption Solution for our unique business model! **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2020 **What do you like best about TrueLoyal?** The Zinrelo support. They are a team poised to offer solutions, custom development, deliver on time and are there to support you throughout the entire project. **What do you dislike about TrueLoyal?** It would would be helpful if the codes used in specific rewards could call Magento's cart rules to generate additional codes verses having to generate them in Magento and upload them to Zinrelo. **Recommendations to others considering TrueLoyal:** You can work well ahead of signing the contract with this team. They appreciate and take the time to understand your business and needs to bring you their recommendations to make it work for your business. **What problems is TrueLoyal solving and how is that benefiting you?** Zinrelo was able to offer us a solution for both tracking our points in a different system for upload to their platform as well as fulfilling the prizes associated with those points outside of our Magento cart. 2 key requirements that were met by their team. ### 45. Interactive, engaging and ever-evolving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about TrueLoyal?** the experiences section is my favourite. it is fun and so easy to navigate **What do you dislike about TrueLoyal?** Some elements do not work with instagram **What problems is TrueLoyal solving and how is that benefiting you?** Our social competitions/brand awareness has improved massively with the help of Tint ### 46. Great info and content from audiences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about TrueLoyal?** Be able to share UGC in a very simple way **What do you dislike about TrueLoyal?** My site is having trouble with pagespeed, this may be considered as a widget that increases the time. **What problems is TrueLoyal solving and how is that benefiting you?** It is difficult for us to share and get to know all UGC ### 47. Finally the Missing Piece of Puzzle ! **Rating:** 5.0/5.0 stars **Reviewed by:** Adel H. | President, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2019 **What do you like best about TrueLoyal?** The app completed the rewards system right , better communication with customers and better faster rewards to keep customers excited and looking for thir next order. **What do you dislike about TrueLoyal?** The app has some limitations on the product reviews and the orders done from backend , this is easily fixed , they are not that much so we enter them manually. **What problems is TrueLoyal solving and how is that benefiting you?** Keep our customers in touch and looking to place their next order , offering faster and direct rewards rather than the 3dcart old system that requires a full value of points to redeem a product. this app you can customize to offer rewardxs at any level , thus reinforcing the customers loyality. ### 48. Happy with the result ! **Rating:** 5.0/5.0 stars **Reviewed by:** Rami P. | Rami Philipos, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about TrueLoyal?** Zinrelo rewards is a a well made rewards application , it helped our website with the customer loyality efficiently , the instant reward notification system is really amazing and attracting more customers and exisisting customers to use and take advantage of their members benefits. **What do you dislike about TrueLoyal?** Nothing in particular , i can see it is spotless , however to get it working flawalessly , it needs a customized integration that is a bit expensive , but it is worthy the price. **What problems is TrueLoyal solving and how is that benefiting you?** Zinrelo enforced the loyality with our customers and helped us make them feel appreciated. thus significantly better sales. ### 49. Great UGC Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Austen O. | Associate Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2019 **What do you like best about TrueLoyal?** TINT makes it super easy to run interactive UGC contests, manage evergreen branded UGC, and influencer content. The web embeds and the feed on site make UGC creators feel validated and tap into the "celebrity" factor of UGC contests. Fans love to see themselves on the site! As a result, we have seen an increase in UGC submissions during campaigns. TINT's design customization features made it easy to match TINT feeds to landing pages, campaign look and feel, and client branding. The extensive options also left a lot of room for creative interpretation which improved the quality of our campaigns. **What do you dislike about TrueLoyal?** I did not make full use of the linked/tagged content features. The feature wasn't a great user experience when trying to tag products in photos in order to make them shoppable. Individual product tagging would be a really nice feature to have, especially for ecom clients. **What problems is TrueLoyal solving and how is that benefiting you?** We have run into some typical web embed issues, but nothing that couldn't be overcome with the help of the TINT team and in house IT Teams. ### 50. Excellent for complicated rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Robert G. | Technical Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about TrueLoyal?** I am extremely impressed by the value we have received from this app. Even on the free plan, Zinrelo has been very responsive and even made a change for us! **What do you dislike about TrueLoyal?** The only things I dislike are minor things like not being able to delete past campaigns, and documentation needs a little work. But their online chat support has more than made up for the documentation issues. **Recommendations to others considering TrueLoyal:** Definitely try them out. They are very responsive to questions or suspected issues, and once the program is up and running there's not a lot of admin work required. **What problems is TrueLoyal solving and how is that benefiting you?** We needed a rewards program that would offer one free item if the customer left a product review on Yotpo. Combining Zinrelo with a cart program made it easy to do this. ## TrueLoyal Discussions - [What is a good way to raise awareness with our customers that they are enrolled and getting points?](https://www.g2.com/discussions/40762-what-is-a-good-way-to-raise-awareness-with-our-customers-that-they-are-enrolled-and-getting-points) - 2 comments, 1 upvote - [What is Zinrelo Loyalty Rewards Platform used for?](https://www.g2.com/discussions/what-is-zinrelo-loyalty-rewards-platform-used-for) - 1 comment - [View TrueLoyal pricing details and edition comparison](https://www.g2.com/products/trueloyal/reviews?filters%5Bnps_score%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A44%3A55+-0500&secure%5Bsession_id%5D=380ae9ae-e84a-4975-b54f-9d282c44cfe6&secure%5Btoken%5D=dd61cf8435166899a27854c7638189fcac5eb85bdf281267afab7d1f456b3daf&format=llm_user) ## TrueLoyal Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Bynder](https://www.g2.com/products/bynder/reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## TrueLoyal Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - E-Commerce Integration - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management - Activity Dashboard **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Community Building** - Member Profiles - Real-Time Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses - Alerts/Notifications **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations - Gift Card Management - Membership Management - Discount Management - Survey/Poll Management - Rewards Management - Promotions Management - eCommerce Management - Campaign Management - Communication Management **Integrations** - Social Media - Content Creation - Multi-Channel Marketing - Rights Management - UGC Request Automation - Influencer Relationship Management - Feedback Management - Contest Management - Campaign Management - Workflow Management - Social Media Integration **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Support** - Onboarding - 24/7 Client Support **Agentic AI - Loyalty Management** - Adaptive Learning - Proactive Assistance **Additional Functionality** - Customizable Templates - AI Copilot - Transaction History - SMS Marketing - Referral Tracking - Customizable Branding - Customer Surveys - Member Portal - Campaign Planning - Client Portal - Loyalty Program - Email Marketing - Customer History - Activity Dashboard - Performance Metrics - Multi-Campaign - Engagement Tracking - Customer Profiles - Social Promotion - Customer Segmentation - Customer Database - API - Point of Sale (POS) - Generative AI - Multi-Channel Marketing - Customer Activity Tracking **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking - Engagement Tracking - Activity Tracking **Mobile** - Mobile Optimization **Performance** - UGC Analytics - Lazy-Loading **Additional Functionality** - Sentiment Analysis - Alerts/Notifications - Mobile Access - Access Controls/Permissions - Collaboration Tools - For Creative Agencies - For eCommerce - ROI Tracking - Post Scheduling - Segmentation - Activity Dashboard - Marketing Calendar - Search/Filter - Hashtag Tracking - Influencer Discovery - AI/Machine Learning - Referral Tracking - Online Payments - Engagement Tracking - Customer Surveys - Ratings/Reviews - Content Delivery - AI Copilot - Personalization - Keyword Tracking - Approval Process Control - UGC Collection - Generative AI - Loyalty Program - Influencer Tracking - Customer Advocacy - Video Editing **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions - Knowledge Base Management - Group Management - Content Management - Feedback Management - Membership Management - Email Management - Website Management - Communication Management - User Management - Calendar Management **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Agentic AI - Online Community Management** - Decision Making - Social Media Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Activity Dashboard - Generative AI - Single Sign On - Email Reminders - API - Discussions/Forums - Ideation - Personalization - Reporting & Statistics - Contact Database - Moderation - @mentions - Member Directory - Mobile Access - Filtering - Data Import/Export - Commenting/Notes - Document Storage - Customizable Branding - AI Copilot - Drag & Drop - SSL Security - Customizable Templates ## Top TrueLoyal Alternatives - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,352 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews)