1. [Home](https://www.g2.com/) 2. ... 3. [Time & Attendance Software](https://www.g2.com/categories/time-attendance) 4. [Truein Time & Attendance](https://www.g2.com/products/truein-time-attendance/reviews) 5. [Truein Time & Attendance Claims vs Evidence](https://www.g2.com/products/truein-time-attendance/claims-vs-evidence) # Truein Time & Attendance Claims vs Evidence This page compares marketing claims that Truein Time & Attendance makes on its own website with what real G2 users say in their reviews. Each claim's source link points to the page where it appeared. Claims are rated as follows: Supported when a clear majority of the reviewers who address it back it up, Disputed when a clear majority contradict it, and Mixed when reviewers are divided. Reviews that don't mention a claim are not counted. Last updated Oct 5, 2026 ## Claim: “Includes everything in Truein Advanced, plus an enterprise account manager, custom feature support, custom contracts and billing, integrations, and priority support for complex deployments.” Mixed support from reviews. Reviews provide mixed evidence on the claim's observable components: some report easy payroll integration and helpful support, while others describe API integration issues, slow support, and limited customization. The reviews do not meaningfully establish the enterprise account manager, custom contracts and billing, or priority support for complex deployments. - “Can merge with any payroll software easily.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12104696) - “the customer support to be very helpful.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12104816) - “Support is so slow. And customization is limited.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-11698221) - “Truein has had some API integration issues with other systems.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-8667398) Source: [https://truein.com/pricing/](https://truein.com/pricing/) ## Claim: “If internet connection is not available, time entries will still be recorded with face and geolocation in the device and synced automatically to server once connection is restored.” Supported by reviews. Relevant reviewers consistently report that attendance can be recorded or backed up without internet and becomes visible after reconnection, with other feedback mentioning offline use alongside face recognition and geofencing. The reviews support the claimed offline and subsequent-sync behavior, though they do not explicitly detail every aspect of automatic syncing. - “Very useful, quick face recognition, backup without internet” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12280869) - “It is user-friendly, offline, supports intricate policies like overtime and shift rules” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-11821231) Source: [https://truein.com/pricing/](https://truein.com/pricing/) ## Claim: “Setup common kiosk device on remote sites or supervisor's mobile for staff to Clock in / Clock out with geofencing.” Supported by reviews. Relevant reviewers report that Truein supports GPS geofencing, mobile attendance, and location verification for dispersed or multi-site workforces, with setup described as mostly straightforward. Some reviewers note GPS accuracy or geofencing can be weaker in poor-signal areas. - “it very usefull as when someone clock in , you have his geo localisation” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12866451) Source: [https://truein.com/pricing/](https://truein.com/pricing/) ## Claim: “Customize geofencing policies based on specific days, configure strict/lenient geofencing (deny/allow with alerts for out-of-location clock-ins).” Mixed support from reviews. Reviewers report that setting up attendance policies and geofences is straightforward and that the system supports intricate policies, which supports the general functionality. However, other reviewers describe limited customization or difficulty customizing, so the reviews are split and do not specifically establish day-based policies or strict/lenient deny-and-alert behavior. - “The setup of attendance policies and geofences was mostly straightforward as well.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12112006) - “supports intricate policies like overtime and shift rules” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-11821231) - “limited customization. Faster system performance and more flexible admin controls would make attendance management smoother.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-13517473) - “cant really customize it or may be i am not aware may be” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-11978011) Source: [https://truein.com/pricing/](https://truein.com/pricing/) ## Claim: “AI-powered, foolproof time tracking for multi-site workforce” Mixed support from reviews. Reviewers report facial recognition, fraud prevention, and attendance monitoring across multiple locations, supporting the core functionality. However, other reviewers describe synchronization, login, and GPS accuracy issues, which materially undermine the claim of foolproof tracking. - “Facial recognition helps prevent proxy attendance and manipulation” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-13517473) - “attendance monitoring at various locations” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12157950) - “occasional login/logout issues, delays in attendance updates, and synchronization errors” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12980412) - “I have issues with the GPS accuracy in low signal areas.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-12112006) Source: [https://truein.com/pricing/](https://truein.com/pricing/) ## Claim: “Restrict staff from clocking in and out only in authorized locations.” Supported by reviews. Relevant reviewers consistently describe GPS geofencing or location verification that ensures staff are at the correct location when marking attendance. Some reviewers note GPS accuracy issues in low-signal areas, but no relevant review contradicts location-based restrictions. - “Employees can clock in with facial recognition, which is fast, hygienic, and difficult to fake. Ensures staff are at the correct location when marking attendance—helpful for field teams or multiple worksites.” [Read Full Review](https://www.g2.com/products/truein-time-attendance/reviews/truein-time-attendance-review-11698406) Source: [https://truein.com/pricing/](https://truein.com/pricing/)