Tisha D.
TD
Tisha D.
Internal Sales Associate
Mid-Market (51-1000 emp.)
"Great experience overall!"
4.5/5
What do you like best about TrueDialog?

The app is super convenient and secure. To add it, let's me add tags, which is super helpful! Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

It sometimes does not show texts, and the app has to be signed in again. Review collected by and hosted on G2.com.

Surya  N.
SN
Surya N.
Inside Sales Associate
Mid-Market (51-1000 emp.)
"Amazing messaging platform"
4.5/5
What do you like best about TrueDialog?

It is a very good platform to text clients. The UI is very user friendly and does not have down time. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

The fact that there is no android app for it. Review collected by and hosted on G2.com.

SS
seth s.
Career Services
Mid-Market (51-1000 emp.)
"Easy to use and helpful."
5/5
What do you like best about TrueDialog?

It's transparent. My colleges can see the things I entered. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

Be careful with the information you put in there. Everyone can see it. Review collected by and hosted on G2.com.

susan s.
SS
susan s.
Community Association manager
Enterprise (> 1000 emp.)
"Great communication tool for property management"
5/5
What do you like best about TrueDialog?

The most important thing to me is being able to send the message quickly. Being able to set up templates really helps and the messages being pushed promptly is excellent. Reception from the residence has been overall very positive. Especially when we’re making them aware of water shut offs or road closures. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

The limited number of characters could be an issue if you had to give a lot of instruction. Our workaround is that we let them know there is also an email coming for them to review. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Fast Student Messaging, Enjoyable Experience"
3/5
What do you like best about TrueDialog?

I can text a student fast to get the needed information over to them. I also love that a student can text me back. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I have no issues with True Dialog. I enjoy using it. Review collected by and hosted on G2.com.

Sam A.
SA
Sam A.
Trader
Mid-Market (51-1000 emp.)
"I love TrueDialog"
5/5
What do you like best about TrueDialog?

I love the notifications it sends me when I miss a call or someone leaves me a message. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

Nothing as of right now. If there is something I don't like, I'll make sure to say it in my next review. Review collected by and hosted on G2.com.

Shreyas  P.
SP
Shreyas P.
Team Lead
Mid-Market (51-1000 emp.)
"TrueDialog Review"
5/5
What do you like best about TrueDialog?

Being able to text international clients. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I don't like the fact that it doesn't have a group chat feature. Review collected by and hosted on G2.com.

Anagha  G.
AG
Anagha G.
Sales Associate
Mid-Market (51-1000 emp.)
"Review for TrueDialog"
4/5
What do you like best about TrueDialog?

I like it's very accessible and also really easy to manage. When the app is not open, we get a notification on our emails, which is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I don't like that we've to give a pin everytime we log in. Review collected by and hosted on G2.com.

Cierra S.
CS
Cierra S.
Service Representative
Small-Business (50 or fewer emp.)
"My experience with TrueDialog is fast and efficient."
5/5
What do you like best about TrueDialog?

It's very fast and efficient and easy to use. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I don't dislike anything about TrueDialog. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Works well - but could be much easier to use"
2.5/5
What do you like best about TrueDialog?

Texts are easy to find, contacts are easy to keep updated. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I share a contact list with three colleagues. I see all messages they and I received from an individual. I do not have a way to know for sure if it was sent to me or them. There is also no IOS app, which makes it incredibly difficult to use the texting service on my cell phone. That was the best part about the previous texting software we used here, and now we don't have that. Also, updating texting lists is very tedious and frustrating because of having to re-import entire spreadsheets every time there is an update. Review collected by and hosted on G2.com.