Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great for College Admissions/Advising!"
5/5
What do you like best about TrueDialog?

The text campaign function is very helpful. It's super easy to use and it allows us to push messages through to specific groups of students. We use this service daily and I cannot imagine how we would function without it. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

One thing I would change is how new messages appear in the Communications Hub. New incoming messages tend to get a little lost as outgoing messages jump to the top of the feed. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Effortless Student Communication—TrueDialog Delivers Every Time"
4.5/5
What do you like best about TrueDialog?

The best aspect of using TrueDialog is the quick and efficient method of reaching and communicating with our students! No one misses a text message. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I haven't found anything to dislike about TrueDialog. It has proven to be an excellent tool for communicating with our students. Review collected by and hosted on G2.com.

Jeremi R.
JR
Jeremi R.
Veteran Resource Representative in Students Services
Enterprise (> 1000 emp.)
"Effective Student Communication, But Limited by Device Restrictions"
5/5
What do you like best about TrueDialog?

What I like about TrueDialog is that it helps us commuincate with our students more effectively Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

What i dislike about True Dialog is that I can't use my personal phone Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Intuitive and Easy to Use, Could Benefit from More Tutorials"
4.5/5
What do you like best about TrueDialog?

I enjoy the ease of use. It is very intuitive to navigate. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I do not have a particular dislike about TrueDialogue, but perhaps it could use more tutorials for starting users. Review collected by and hosted on G2.com.

Ananaya K.
AK
Ananaya K.
Inside Sales Assosiate
Mid-Market (51-1000 emp.)
"Very easy and simple texting app!"
4/5
What do you like best about TrueDialog?

I can add contacts very easily. Notifications are up to the mark, and media sharing has been very comfortable. I use it daily for my work, and if I don't have it open, I get an email so that I don't miss anything. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I can't hyperlink stuff. And there is a limit on media upload, that can be increased. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Freedom to Communicate Without Character Limits"
5/5
What do you like best about TrueDialog?

I really appreciate being able to write full messages without worrying about character limits. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

There isn't anything that I really dislike about TrueDialog. Review collected by and hosted on G2.com.

Om M.
OM
Om M.
Inside Sales Associate
Mid-Market (51-1000 emp.)
"Easy to work on"
4.5/5
What do you like best about TrueDialog?

What I like best about TrueDialog is how easy it makes texting at scale without losing that personal touch. It's accessible and helps me keep track of all my clients Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

There is no option to make a group chat. Review collected by and hosted on G2.com.

Elicia W.
EW
Elicia W.
Digital Marketing Manager
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Makes texting as a business easy and simple"
5/5
What do you like best about TrueDialog?

Easy to use platform, great onboarding support, and great price Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

Really nothing to dislike so far. Mostly upsides from my experience. Review collected by and hosted on G2.com.

Naina  M.
NM
Naina M.
Inside Sales Associate
Mid-Market (51-1000 emp.)
"Practical but needs some upgrades"
4/5
What do you like best about TrueDialog?

Its easy to use and quick in terms of communications. I can use it from anywhere, it can be integrated into multiple platforms so helps to track my outreaches and follow ups. Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I just don't like the fact that I can only send a lot of images together and sometimes the images or media I share doesn't get deliver. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great for Student Communication, But Notifications Need Improvement"
5/5
What do you like best about TrueDialog?

TRue dialog is very helpful with keeping up with communication with students especially when they need to speak with more that one person Review collected by and hosted on G2.com.

What do you dislike about TrueDialog?

I feel as if the notification system could be better Review collected by and hosted on G2.com.