Attractive, easy-to use UI. Breadth of communication methods. Easy data integration. Review collected by and hosted on G2.com.

Would like to have a suitable integration for student programmes (or a track/product variant for educational institutions) Review collected by and hosted on G2.com.

It provides a massive text option that targets a large number of customers at reasonable rates compared to others. Review collected by and hosted on G2.com.

Since it provides the option to handle massive amounts of text, it can sometimes lag or get jammed when there’s a large volume of text, and at times the text stays pending. Review collected by and hosted on G2.com.

The upside of TrueDialog is that business platform that help companies to send and receive messages. TrueDialog is actually built to work natively with Salesforce which make it popular for Sales and marketing teams. Review collected by and hosted on G2.com.

Outdated or clunky interface and limited automation. Review collected by and hosted on G2.com.

It supports mass texting and personalized two-way conversations, making it ideal for customer service, marketing, and alerts. Review collected by and hosted on G2.com.

I would like to see a better integration with other popular messaging platforms, such as Facebook Messenger, Instagram, WhatsApp. With being a high education institution that would handy. Review collected by and hosted on G2.com.

The platform is intuitive and easy to navigate, even for users with a limited technical background. Its ability to handle mass texting without delays or deliverability issues has been a game-changer for our team. The pre-built features for 2-way texting and integration options with our CRM save a lot of time and effort. Review collected by and hosted on G2.com.

The reporting dashboard, while comprehensive, could benefit from a more modern interface and more customization options for visual data. Additionally, some of the deeper integrations with CRMs may require developer involvement, which could be a barrier for non-technical teams. Review collected by and hosted on G2.com.

True Dialoge helps companies send and receive SMS and MMS messages at scale, mainly for marketing, alerts, and customer communication. Review collected by and hosted on G2.com.

Many users say the dashboard and UI feel old or not very smooth Review collected by and hosted on G2.com.

Easy enough to use, interface is intuitive Review collected by and hosted on G2.com.

Signing in can be a pain, have to request a code every day Review collected by and hosted on G2.com.

I use trueDialog for talking to students and find it great for sending easy text messages. I like that trueDialog is fast and reliable; I always receive messages quickly, allowing me to communicate effectively with my students. The initial setup was super easy, just like any login and setup process. Review collected by and hosted on G2.com.

Sending pictures can be slow sometimes. Review collected by and hosted on G2.com.

I like the ease and accessibility of trueDialog, as it allows me to talk to students without giving out my personal number. The initial setup was super easy. Review collected by and hosted on G2.com.

trueDialog could be more user-friendly and it sends messages to whole departments instead of just one person, meaning everybody has access. Review collected by and hosted on G2.com.

What I appreciate most about TrueDialog is its ease of use when managing large-scale SMS campaigns. The platform is intuitive, offering smooth and even two-way messaging. It’s an excellent solution for maintaining consistent communication with a broad audience while still preserving a personal touch. The ability to handle both mass messaging and individual conversations from a single interface is a major advantage. Review collected by and hosted on G2.com.

If there's an area that could be improved, it’s the reporting dashboard. While it covers essential metrics, it lacks advanced analytics, customizable reporting options, and deeper insights that would make campaign performance tracking more actionable. Additionally, parts of the user interface feel a bit outdated refreshing these elements could significantly enhance the overall experience. Also not having undo option. Review collected by and hosted on G2.com.