It's simple and easy to set up and use, without requiring a lot of experience with SMS in order to start sending out your first campaigns. Review collected by and hosted on G2.com.

Some of the reporting can be confusing, especially when dealing with many different locations/accounts having to send unique campaigns, but it still provides the necessary basics. Review collected by and hosted on G2.com.

I really appreciate being able to connect with students through text messages. They often ignore or don't reply to voicemails and emails, but texting usually gets a quick response. I use TrueDialog nearly every day, and it has greatly decreased the number of emails and phone calls I have to make each week. Another feature I enjoy is that each student has their own conversation thread, which makes it easy for me to quickly review our previous discussions. Review collected by and hosted on G2.com.

There isn’t much I dislike about TrueDialog! The only issue I’ve encountered is that I sometimes don’t notice when I’ve received a response until I return to the program. It might be helpful to have a daily digest or some kind of notification for replies to texts I’ve sent. Review collected by and hosted on G2.com.

I really appreciate the ability to send mass texts and to look back at messages that have already been sent. This feature is excellent for keeping records and helps ensure consistency in communication. Review collected by and hosted on G2.com.

I have encountered several problems when uploading populations and making sure that every individual in my group receives a text. While the error report is helpful, I still face the issue of some numbers not appearing in the error report but also not receiving any texts. Usually, between one and five numbers are missed, which makes it difficult to guarantee accuracy. Review collected by and hosted on G2.com.

I appreciate trueDialog for making it easy to start building at a low cost and offering amazing customer success. I value the extensive features they provide, and I know I can count on them if anything goes wrong. They offer great support from the start, so I don't have to guess where to begin, which makes our development more efficient. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

I use trueDialog as my primary business SMS platform to communicate quickly and efficiently with customers and prospects. I think its easy-to-use interface stands out the most. I value the automation and workflows since they help a lot in automating appointment scheduling and reduce repetitive tasks to ensure timely communication without manual effort. The initial setup was very easy to navigate. Review collected by and hosted on G2.com.

Integration is one aspect which does have room for improvement. Real-time syncing and better logging in CRMs would be helpful. Review collected by and hosted on G2.com.

I like that trueDialog has a high message deliverability rate due to its direct carrier connections. This feature is very valuable in ensuring that my messages reach their intended audience effectively. Also, the initial setup was fast, which made it easy to start using the service right away. Review collected by and hosted on G2.com.

I think the user interface needs modernization. It should be more intuitive and visually appealing for easier navigation. Review collected by and hosted on G2.com.

I use trueDialog as a reliable SMS communication platform. I like how simple and reliable it is, and it's easy to set up and use. It handles higher volumes smoothly without sacrificing deliverability or performance, which directly improves both efficiency and results. I also appreciate integrating trueDialog with CRM and marketing automation tools, allowing data to sync. Review collected by and hosted on G2.com.

Adding more advanced options and optimizing the dashboard would be helpful. Review collected by and hosted on G2.com.

This software solves the issue of having to manually message hundreds of individuals separately. It makes it easy to mass-contact individuals within our organization as well as schedule timed delivery of messages. Review collected by and hosted on G2.com.

There is a steep learning curve for new users of the program. It can be difficult to approach without comprehensive instruction. Review collected by and hosted on G2.com.

I like how easy it is to use the tool. I also appreciate their service team and how easy it is to upload and send data, as well as the contactability. The initial setup was very easy and we had the support of the team. I would recommend trueDialog 10 out of 10 to a friend or colleague. Review collected by and hosted on G2.com.

customize the messaging Review collected by and hosted on G2.com.

I used trueDialog, and it was really good for messaging. It's a great tool to send text messages, especially for mass business texting. I find it very efficient and user-friendly, which makes it easy for me to use. The setup process was pretty easy, and the installation was straightforward. The app is really good overall. Review collected by and hosted on G2.com.

It's not very well known among other businesses, so maybe improve the marketing of trueDialog. Review collected by and hosted on G2.com.