It is very intuitive to use and also is so easy to create a form, and quick if you have enough practice Review collected by and hosted on G2.com.
I can't put text in different colors to remark a risk or an advise Review collected by and hosted on G2.com.
From the initial evaluation through implementation, TrueContext has been amazing. Both the team and the product are truly top-notch. Outstanding experience overall. Review collected by and hosted on G2.com.
It’s all been positive overall. I’ve been a customer for a long time. There were a few minor hiccups when they rebranded from ProntoForms to the TrueContext name. Marketing material. Review collected by and hosted on G2.com.
I really like the ease of use and also the customization in trueContext. Accessing and configuring the checklists is very good and easy, and the simplicity makes my work easier and faster, which is very valuable. Review collected by and hosted on G2.com.
When I have checklists that get stuck in limbo or it takes a long time to update a WO, it's very difficult. I wish there was a way to see who claimed a checklist without having to contact technical support. Review collected by and hosted on G2.com.
What I like best about TrueContext is how it streamlines our data collection. It has significantly reduced the time we spend on manual paperwork, allowing the team to focus on more critical tasks. Review collected by and hosted on G2.com.
What I find most challenging is that the platform is not as intuitive as it could be for new users. The tutorials and documentation often assume a high level of prior knowledge, which makes the initial onboarding process quite difficult for someone starting from scratch. Review collected by and hosted on G2.com.
Its integration with other platforms like Salesforce Review collected by and hosted on G2.com.
Since its inception, some features have changed from free to paid. Review collected by and hosted on G2.com.
Makes my Reporting alot more organzied and speeds up the process of recoridng informtaion. Review collected by and hosted on G2.com.
The programming can be confusing at times. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience! We understand the importance of having your field data readily available. We're thrilled to hear you've been able to achieve this.
We've also built complimentary resources available to better support our users. If you haven't checked them out yet, I hope these help!
>>> TrueContext University: our self-driven education platform that now includes a module for advanced learning
>>> TrueContext Community: a hub for our users and service team to interact, share best practices, and help solve complex issues as a community
All the best,
- Natalie V. @ TrueContext
Links: university.truecontext.com | community.truecontext.com
user friendly and useful for form creation Review collected by and hosted on G2.com.
few configurations are limited when data needs to be fetched takes 1 hour Review collected by and hosted on G2.com.
I like many of the features within the form builder, particularly surrounding the custom actions. Customer support is also very thorough, which is arguably the best feature. Review collected by and hosted on G2.com.
Having a more reliable save function and auto-save function to avoid data-loss problems would make this a more viable platform going forward. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience, Steven! Our support team truly is like no other. I'll pass on your kind words! We're always looking to continuously improve so I've sent over your feedback to our product team.
If you haven't checked it out yet, TrueContext Community is available for our users like you. We built this hub to connect TrueContext users and our service team. There are some great discussion boards and supportive content you might enjoy. You can check it out here: community.truecontext.com
- Natalie V. @ TrueContext
- Level of integration and automation within the plateform Review collected by and hosted on G2.com.
- The outdated UI for the backend
- Pricing a bit high compare to competition Review collected by and hosted on G2.com.
That enables the creation of complex workflows and custom forms without programming
The ability to customize forms, integrate data sources and destinations, and tailor designs to specific needs.
It is ideal for remote environments, allowing technicians to work offline and sync data when access is restored. Review collected by and hosted on G2.com.
The form design process can become complicated, especially when dealing with large forms or forms with advanced logic. This can make editing and maintenance difficult.
The navigation within the platform, especially when managing forms, can be frustrating due to the structure of the menu system.
Changes to forms can affect their functionality, and there are challenges in keeping forms up-to-date without breaking existing automations. Review collected by and hosted on G2.com.