---
title: TrueBill Reviews
meta_title: 'TrueBill Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TrueBill works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 3
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# TrueBill Reviews
**Vendor:** TruePoint Solutions  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 3
## About TrueBill
Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.




## TrueBill Reviews
  ### 1. Budgeting 101

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about TrueBill?**

The app makes it pretty easy to see how much you've spent and where your money goes. The pie chart is also a cool visual. Everything is simple and meets your basic needs for tracking expenses.

**What do you dislike about TrueBill?**

It can be a little more intuitive and designed cleaner. It also unlinked my bank account so my current info is not accurate. I wish it were a little more in depth - would be great if you could also attach receipts within the app to have an all-in-one budget tracker.

**Recommendations to others considering TrueBill:**

The app itself is fine for basic needs, but I would also explore other options if you want something more intuitive. It gets the point across for most things though.

**What problems is TrueBill solving and how is that benefiting you?**

How much money I'm making vs. spending and loosely keeping track of my budget. 



- [View TrueBill pricing details and edition comparison](https://www.g2.com/products/truebill/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A33%3A54+-0500&secure%5Bsession_id%5D=95b4ae71-eeca-4b4e-bfe3-2f00c5c0dee0&secure%5Btoken%5D=32c1a8f5f71cfed5a2f295263c8f86a955ede8cd0d26ad27a1adebca3ccfe1f1&format=llm_user)

## TrueBill Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top TrueBill Alternatives
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews) - 5.0/5.0 (2 reviews)