Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
"Missing information on loads"
1/5
What do you like best about Truckstop Load Board?

We don't see upsides to using Trucik Stop Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

We don't see the destination state, or RPM Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Very Nice"
5/5
What do you like best about Truckstop Load Board?

Love how users can modify the columns whichever ways they prefer. Love the filters. Love that it is mandatory for brokers to include both an email address and a phone number in the posting. Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

Only thing missing is being able to search for loads going to specific destination without having to include an origin location. Being able to do that would allow more flexibility for preplanning. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Easy to locate loads that fit me"
3.5/5
What do you like best about Truckstop Load Board?

I like that most listings have details about the load that helps me know if it will work well on my gooseneck trailer. The posted rates and miles is great for planning for me as my own dispatcher. Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

Having so many loads posted without rates is a bit annoying but not a major problem. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"its OK"
4/5
What do you like best about Truckstop Load Board?

Get a little bit of cheap freight to cover all the trucks. Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

Its pretty cheap freight usually. I wish they ALL would actually post the rate! it should be a requirment to prevent double brokering. Review collected by and hosted on G2.com.

KK
Kimberly K.
Small-Business (50 or fewer emp.)
"FRUSTRATED -Been customer 20 years. I was Charged for RMIS I never set up."
0/5
What do you like best about Truckstop Load Board?

I only seem to get a response for posted loads with flatbed carriers Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

I have been a customer for 20 years. I use ITS Dispatch. I was told RMIS would integrate with ITS Dispatch. Upon set up, was told it would not integrate.. Did not finish with set up. Can't get anyone to refund the money I was charged prior to ever using the product. I am extremely frustrated. I have been left on hold for 50 minutes at a time with no response. The emails went unanswered. Now I am told they will not refund my money. This is how they value a 20 year client. Review collected by and hosted on G2.com.

Response from Truckstop Support of Truckstop Load Board

Dear Kimberly,

We sincerely apologize for the frustration and inconvenience you've experienced. As a long-time customer, your satisfaction is of utmost importance to us, and we understand your disappointment regarding the RMIS integration with ITS Dispatch.

We'd like to resolve this issue promptly for you. To assist further, could you please provide us with your account details? We'll ensure that your concerns are escalated to your dedicated Account Manager for immediate attention.

Additionally, we want to inform you that we recently introduced an RMIS Integration with ITSD in the last couple of weeks. We understand that this may not alleviate your current frustrations, but we are continuously working to improve our services and offerings for our valued customers.

Please rest assured that we are committed to addressing your concerns and finding a resolution that meets your satisfaction.

Thank you for bringing this matter to our attention. We appreciate your continued support over the past 20 years, and we look forward to resolving this issue for you.

Best regards,

Truckstop Team

AN
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Is Too pricey// and only tql cheap loads a lot of cheap loads"
2.5/5
What do you like best about Truckstop Load Board?

Nothing really I can get the same loads on the $50 a month Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

That y'all shouldn't allow cheap brokers to post their loads Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Neutral opion"
2.5/5
What do you like best about Truckstop Load Board?

Being able to compare side by side selection Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

The price is higher for the same info as other loadboards, the app and website info do not match, and the dates you search for don't show those dates only Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"rates not the same as they were shown on the demo,"
0/5
What do you like best about Truckstop Load Board?

It is a standard load board, nothing special Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

amount of loads and the rates are not the same as shown on the demo Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"It's not bad, but I like the load and truck search options better on DAT"
4/5
What do you like best about Truckstop Load Board?

The rate search is more accurate for Flatbeds than DAT Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

Rate search for Vans and Reefers is not so good. Review collected by and hosted on G2.com.

AN
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Not convenient"
1.5/5
What do you like best about Truckstop Load Board?

see below , that needs to be fixed. Can't say anything positive before it gets fixed Review collected by and hosted on G2.com.

What do you dislike about Truckstop Load Board?

Not convenient to use the load board for an experienced dispatcher . The load postings need to have brokers phone number rights next the broker name and not by clicking on it . Review collected by and hosted on G2.com.