Bridged the gap for tracking trucks who do not have ELD tracking Review collected by and hosted on G2.com.

Lots of specific details need to be done correclty for it to work Review collected by and hosted on G2.com.

Provides better visibility than macropoint Review collected by and hosted on G2.com.

Takes a long time to enter shipment info Review collected by and hosted on G2.com.

The transparency, it informs of every step of the process along the way. Review collected by and hosted on G2.com.

Wish tracking could start immediately upon setup. Review collected by and hosted on G2.com.

Eliminates over half of my check in calls. Review collected by and hosted on G2.com.

I do not like the map functions. Too hard to zoom in and out. Drivers can set tracking to anything other that "Always Allow." Review collected by and hosted on G2.com.

The service. They are a technology provider, but they also understand the service component. Review collected by and hosted on G2.com.

I wish the ELD integrations would be easier for us to manage. Review collected by and hosted on G2.com.

App platform is easy to use and has many benefits for the drivers.

Customer Success manager is fatastic. Always making suggestions for improvements Review collected by and hosted on G2.com.

The Web user interface is clunky.

The map doesn't accurately reflect what is being tracked. If you filter the tracked list by shipper, the map doesn't change. The Web UI is virtually useless. Review collected by and hosted on G2.com.

Trucker tools had provided us with a great platform for digital freight matching. Not only have we been very sucessful using the system, the Trucker Tools team has been very supportive and responsive. Review collected by and hosted on G2.com.

There are no real downsides to using Trucker Tools. Review collected by and hosted on G2.com.

Trucker Tools makes it so easy to track a driver's location through app tracking and ELD. If there is ever any issue, their support team quickly responds and finds a resolution. We also have regular meetings with a Trucker Tools rep who reviews our tracking stats and helps us with ways we can improve the amount of successful tracks we can get every day. Their support shows, since we have consistently increased the number of successfully tracked loads. They also have many PDF guides that we can send to carriers and drivers to help train them on using Trucker Tools. Review collected by and hosted on G2.com.

If the driver has an issue with the Trucker Tools app, the broker does not have a great way to see what the driver sees to help trouble shoot before escalating to the support team. Review collected by and hosted on G2.com.

The real-time updates and the details that they come with, like the time and the location where the driver is at the time. Also that it is easy to refer to a carrier, and it has it's GPS that does not have to be held to any other ELD Review collected by and hosted on G2.com.

the thing i dislike about it, it was that it was not that easy for the drivers to set it up correctly on their phones. it needs to be a bit more friendly for the users and to have it available in different languages. Review collected by and hosted on G2.com.

the integration they have with other aplications, maps, elogs Review collected by and hosted on G2.com.

so far, has been pretty good and comply with all our needs Review collected by and hosted on G2.com.