Integrated tracking automates check calls straight into TMS. Saving time that can be focused on other tasks. Great customer service. We use TruckerTools everyday! Review collected by and hosted on G2.com.

Some geofences are way off and have to be manually edited. Noticed some MC's are still active on TruckerTool that authority is deactivated. Review collected by and hosted on G2.com.

most helpful is everything is central located and easy to navigate. Upsides are the tracking locations are pretty accurate. Also like that carriers are able to subnmit offers and everything is automated Review collected by and hosted on G2.com.

least helpful thing is having to login multiple times throughout the day. Dislike that carriers are able to bid that are not in our system and not setup with us. Review collected by and hosted on G2.com.

How easy drivers can accept tracking and that it is linked to my TMS. Review collected by and hosted on G2.com.

The updates on drivers locations are sometimes hours delayed and that does get frustrating. Review collected by and hosted on G2.com.

i liked it how almost every trucker i work with has already downloaded this app and they all know how to use it. the interface is really easy to use as well. Review collected by and hosted on G2.com.

that i need to enter USDOT, otherwise it wont let me track the truck and trailer. Review collected by and hosted on G2.com.

Tracking and visibility. It saves time from having to do a lot of check calls as well. For the most part, it's easy to use, however, the drivers that are not familiar with it tend to not understand very well and it's hard as the "middle man" to help them. Review collected by and hosted on G2.com.

IT support is slow and doesn't provide updates while working on issues. Our rep is vague at times and doesn't provide the info, just says to do it some other way. Review collected by and hosted on G2.com.

Trucker Tools has helped us significantly improve our tracking percentages with our customers. Review collected by and hosted on G2.com.

We like Trucker Tools, we are still trying to improve our Book it Now numbers. Review collected by and hosted on G2.com.

Verifying app installation with drivers cell number. Review collected by and hosted on G2.com.

App permissions need to be changed/enabled for Android users. This creates a problem for drivers who have language barriers and are also ot technologically Savvy. Review collected by and hosted on G2.com.

The ability to track the loads - ease of use / ease of integration Review collected by and hosted on G2.com.

ELD tracking does not always work. Sometimes drivers have not heard of TT Review collected by and hosted on G2.com.

The UI and intergration with McLeod. It is simple and straight forward. Review collected by and hosted on G2.com.

Some of the dashboards within the UI are not customizable. Some customization from a UI and reporting standpoint would be great. We have internal and external employee's. Being able to seperate these out would be helpful. Review collected by and hosted on G2.com.

It gives a lot of detailed information on the trip itself, it will show you IN/OUT TIMES, and any issue the operator might encounter on the road, can be reported, drivers can also send us text messages directly to the platform Review collected by and hosted on G2.com.

It takes too much interaction from the driver to sent the location settings to always and to start a tracking session successfully, its also too easy to complete a tracking session and is very common for a driver to do it by mistake Review collected by and hosted on G2.com.