The best feature of TruCentive is the ability to send digital incentives to research participants, who can choose a gift card to their preferred store. Review collected by and hosted on G2.com.

One downside to using TruCentive is the additional costs associated with sending these incentives. Review collected by and hosted on G2.com.

TruCentive delivered fantastic high, quality service for our project. Jim Meyer was the nicest, most reliable and most informative about all the steps and stages of the project. He was a great help and always available to answer any questions or concerns. I recommend TruCentive 100% and will use them for future programs. Review collected by and hosted on G2.com.

There is no negative feedback on my experience working with TruCentive. Review collected by and hosted on G2.com.

Easy to use for both consumers and businesses. Review collected by and hosted on G2.com.

Recipients of incentives occasionally miss the email because it went to spam and miss out. Perhaps the time before expiration could be longer or renewable. Review collected by and hosted on G2.com.

I like the functionality of TruCentive and its user-friendly. Review collected by and hosted on G2.com.

I wish under active projects it wasn't so clustered and maybe had columns. Review collected by and hosted on G2.com.

Having multiple gift cards as an option for holiday gift-giving was awesome. Sending the cards was easy, and all the employees were excited to choose their favorite. The customer service staff at TruCentive was an added bonus as they were always available to help, checking in several times during the setup process. Review collected by and hosted on G2.com.

Understanding and learning how to design the cards took some time, but I was thankful the staff could walk me through the process. And the extra fee for Venmo or Visa cards caught us by surprise. Review collected by and hosted on G2.com.

Easy to design incentive programs for customer, partner and internal rewards.

The team at TruCentive provides hands-on assistance through the entirety of your project.

There are a wide variety of awards available and the award programs can be customized for a variety of purposes. Review collected by and hosted on G2.com.

There is a small learning curve with the platform, but the TruCentive team was always available to answer questions and help guide me through the process. Review collected by and hosted on G2.com.

I like the many options for gift cards. Our team has taken advantage of this incentive. It was very helpful during the pandemic when we needed to send gift cards company-wide. We have received great feedback from the team. I also like how responsive the TruCentive team is! Review collected by and hosted on G2.com.

Thankfully, there aren't any dislikes. I am enjoying using the platform. And hope to continue this in the coming fiscal year. Thank you too our contacts at TruCentive. Review collected by and hosted on G2.com.

makes sending incentives easy and fast very easy website to utilize! Review collected by and hosted on G2.com.

the constant popups on the site can be a bit confusing Review collected by and hosted on G2.com.

I like the simplicity of creating and organizing my projects and the funds that are allocated to them. Simple to keep track of all incentives. Review collected by and hosted on G2.com.

Some stages of the design process for the email/landing page could be merged into one. However it does not take away from the capabilities you have when creating. Review collected by and hosted on G2.com.

They were extremely helpful in guiding us through the navigation of gift card giveaway and fulfillment Review collected by and hosted on G2.com.

I do not have a bad thing to say about TruCentive. Review collected by and hosted on G2.com.